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The differences between consumer sales associates and commissioned sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales associate has an average salary of $79,429, which is higher than the $36,949 average annual salary of a commissioned sales associate.
The top three skills for a consumer sales associate include product knowledge, customer service and outbound calls. The most important skills for a commissioned sales associate are excellent organizational, customer service, and customer relationships.
A Consumer Sales Associate works on the sales floor to assist customers so that they can have a positive shopping experience. Their responsibilities include greeting customers, identifying their needs and preferences, answering inquiries, helping locate items, and offering promotions. There are instances when they must discuss product specifications, conduct product demonstrations, and produce sales reports. There are instances when they may also participate in arranging products on shelves, resolving issues, and maintaining the cleanliness of the sales floor.
Commissioned sales associates are professionals who conduct sale transactions that can generate additional compensation by increasing selling operations. These associates are must collaborate successfully with fellow associates in regard to sales and commission distribution. They must provide excellent customer service so that they can establish long term relationships with customers and ensure high satisfaction. Commissioned sales associates must also assist the department managers with visual merchandising to arrange racks so that they can place and stock new merchandise.
Consumer sales associates and commissioned sales associates have different pay scales, as shown below.
| Consumer Sales Associate | Commissioned Sales Associate | |
| Average salary | $79,429 | $36,949 |
| Salary range | Between $49,000 And $128,000 | Between $23,000 And $57,000 |
| Highest paying City | New York, NY | Newton, MA |
| Highest paying state | New York | Massachusetts |
| Best paying company | The Citadel | Jacobs Engineering Group |
| Best paying industry | - | Manufacturing |
There are a few differences between a consumer sales associate and a commissioned sales associate in terms of educational background:
| Consumer Sales Associate | Commissioned Sales Associate | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between consumer sales associates' and commissioned sales associates' demographics:
| Consumer Sales Associate | Commissioned Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 52.1% Female, 47.9% | Male, 51.6% Female, 48.4% |
| Race ratio | Black or African American, 11.0% Unknown, 5.2% Hispanic or Latino, 17.1% Asian, 7.6% White, 58.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.2% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 57.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |