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Consumer sales associate vs commissioned sales associate

The differences between consumer sales associates and commissioned sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales associate has an average salary of $79,429, which is higher than the $36,949 average annual salary of a commissioned sales associate.

The top three skills for a consumer sales associate include product knowledge, customer service and outbound calls. The most important skills for a commissioned sales associate are excellent organizational, customer service, and customer relationships.

Consumer sales associate vs commissioned sales associate overview

Consumer Sales AssociateCommissioned Sales Associate
Yearly salary$79,429$36,949
Hourly rate$38.19$17.76
Growth rate--
Number of jobs350,686377,430
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Average age4141
Years of experience--

What does a consumer sales associate do?

A Consumer Sales Associate works on the sales floor to assist customers so that they can have a positive shopping experience. Their responsibilities include greeting customers, identifying their needs and preferences, answering inquiries, helping locate items, and offering promotions. There are instances when they must discuss product specifications, conduct product demonstrations, and produce sales reports. There are instances when they may also participate in arranging products on shelves, resolving issues, and maintaining the cleanliness of the sales floor.

What does a commissioned sales associate do?

Commissioned sales associates are professionals who conduct sale transactions that can generate additional compensation by increasing selling operations. These associates are must collaborate successfully with fellow associates in regard to sales and commission distribution. They must provide excellent customer service so that they can establish long term relationships with customers and ensure high satisfaction. Commissioned sales associates must also assist the department managers with visual merchandising to arrange racks so that they can place and stock new merchandise.

Consumer sales associate vs commissioned sales associate salary

Consumer sales associates and commissioned sales associates have different pay scales, as shown below.

Consumer Sales AssociateCommissioned Sales Associate
Average salary$79,429$36,949
Salary rangeBetween $49,000 And $128,000Between $23,000 And $57,000
Highest paying CityNew York, NYNewton, MA
Highest paying stateNew YorkMassachusetts
Best paying companyThe CitadelJacobs Engineering Group
Best paying industry-Manufacturing

Differences between consumer sales associate and commissioned sales associate education

There are a few differences between a consumer sales associate and a commissioned sales associate in terms of educational background:

Consumer Sales AssociateCommissioned Sales Associate
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Consumer sales associate vs commissioned sales associate demographics

Here are the differences between consumer sales associates' and commissioned sales associates' demographics:

Consumer Sales AssociateCommissioned Sales Associate
Average age4141
Gender ratioMale, 52.1% Female, 47.9%Male, 51.6% Female, 48.4%
Race ratioBlack or African American, 11.0% Unknown, 5.2% Hispanic or Latino, 17.1% Asian, 7.6% White, 58.6% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between consumer sales associate and commissioned sales associate duties and responsibilities

Consumer sales associate example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Commissioned sales associate example responsibilities.

  • Sell washers, dryers, dishwashers, micro-hoods, and stoves.
  • Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers.
  • Promote home depot credit cards.
  • Train to sell refrigerators, washing machines, dryers, ranges and more.
  • Assist contractors in areas of plumbing, electrical, lighting, installation, and shipping.
  • Assist customers correctly identify home-repair products and direct them to appliances, plumbing, kitchen and bath items.
  • Show more

Consumer sales associate vs commissioned sales associate skills

Common consumer sales associate skills
  • Product Knowledge, 17%
  • Customer Service, 14%
  • Outbound Calls, 13%
  • Sales Floor, 8%
  • Inbound Calls, 7%
  • Technical Support, 7%
Common commissioned sales associate skills
  • Excellent Organizational, 30%
  • Customer Service, 14%
  • Customer Relationships, 10%
  • Sales Floor, 7%
  • Commission Sales, 7%
  • Jewelry, 6%