Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between consumer sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales associate has an average salary of $79,429, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a consumer sales associate include product knowledge, customer service and outbound calls. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
A Consumer Sales Associate works on the sales floor to assist customers so that they can have a positive shopping experience. Their responsibilities include greeting customers, identifying their needs and preferences, answering inquiries, helping locate items, and offering promotions. There are instances when they must discuss product specifications, conduct product demonstrations, and produce sales reports. There are instances when they may also participate in arranging products on shelves, resolving issues, and maintaining the cleanliness of the sales floor.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Consumer sales associates and sales associate and customer services have different pay scales, as shown below.
| Consumer Sales Associate | Sales Associate And Customer Service | |
| Average salary | $79,429 | $28,654 |
| Salary range | Between $49,000 And $128,000 | Between $21,000 And $38,000 |
| Highest paying City | New York, NY | Bellevue, WA |
| Highest paying state | New York | Connecticut |
| Best paying company | The Citadel | GEICO |
| Best paying industry | - | Manufacturing |
There are a few differences between a consumer sales associate and a sales associate and customer service in terms of educational background:
| Consumer Sales Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 52% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between consumer sales associates' and sales associate and customer services' demographics:
| Consumer Sales Associate | Sales Associate And Customer Service | |
| Average age | 41 | 40 |
| Gender ratio | Male, 52.1% Female, 47.9% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 11.0% Unknown, 5.2% Hispanic or Latino, 17.1% Asian, 7.6% White, 58.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |