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Counter clerk vs sales clerk

The differences between counter clerks and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter clerk has an average salary of $30,268, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a counter clerk include customer service, cleanliness and basic math. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Counter clerk vs sales clerk overview

Counter ClerkSales Clerk
Yearly salary$30,268$25,739
Hourly rate$14.55$12.37
Growth rate-10%-
Number of jobs75,025372,651
Job satisfaction--
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 34%
Average age4341
Years of experience--

What does a counter clerk do?

A counter clerk completes customer orders, processes payments, and ensures customer satisfaction. They may also assist customers by answering inquiries, offering discounts, and recommending products and services. They perform tasks such as packing purchases, keeping records of transactions, balancing cash drawers, and reporting to managers. Additionally, a counter clerk may conduct inventory inspections, order supplies, and maintain the sales floor.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Counter clerk vs sales clerk salary

Counter clerks and sales clerks have different pay scales, as shown below.

Counter ClerkSales Clerk
Average salary$30,268$25,739
Salary rangeBetween $25,000 And $36,000Between $16,000 And $39,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateVermontNew York
Best paying companySteel DynamicsHawaii Pacific Health
Best paying industryTransportationEnergy

Differences between counter clerk and sales clerk education

There are a few differences between a counter clerk and a sales clerk in terms of educational background:

Counter ClerkSales Clerk
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Counter clerk vs sales clerk demographics

Here are the differences between counter clerks' and sales clerks' demographics:

Counter ClerkSales Clerk
Average age4341
Gender ratioMale, 31.3% Female, 68.7%Male, 35.3% Female, 64.7%
Race ratioBlack or African American, 10.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.6% White, 57.4% American Indian and Alaska Native, 0.8%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage4%7%

Differences between counter clerk and sales clerk duties and responsibilities

Counter clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Record all sales transactions on POS and accurately process cash, and credit card transactions.
  • Preform end of day close out, including POS, cash count and inventory management.
  • Maintain shop cleanliness and inventory levels.
  • Maintain cleanliness according to sanitation requirements.
  • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
  • Show more

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Counter clerk vs sales clerk skills

Common counter clerk skills
  • Customer Service, 22%
  • Cleanliness, 9%
  • Basic Math, 9%
  • Cash Handling, 9%
  • Sales Floor, 7%
  • Food Preparation, 6%
Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%