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Counter sales person vs sales support associate

The differences between counter sales people and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $34,201 average annual salary of a counter sales person.

The top three skills for a counter sales person include taking care, inventory control and inventory management. The most important skills for a sales support associate are sales floor, back room, and math.

Counter sales person vs sales support associate overview

Counter Sales PersonSales Support Associate
Yearly salary$34,201$34,454
Hourly rate$16.44$16.56
Growth rate4%4%
Number of jobs195,197447,642
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 52%
Average age4347
Years of experience-4

What does a counter sales person do?

A counter salesperson is an employee who meets customers when first entering a store or an organization and provides excellent customer service. Counter salespersons are responsible for answering customer queries and resolve all their queries professional to ensure maximum customer satisfaction. They execute the orders of customers and follow up their orders to prevent delays and frustrations. Counter salespersons should also possess excellent product knowledge and must regularly update the inventory of products.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Counter sales person vs sales support associate salary

Counter sales people and sales support associates have different pay scales, as shown below.

Counter Sales PersonSales Support Associate
Average salary$34,201$34,454
Salary rangeBetween $26,000 And $44,000Between $25,000 And $46,000
Highest paying CityRichmond, CABoston, MA
Highest paying stateConnecticutMassachusetts
Best paying companyMFA IncorporatedGoldman Sachs
Best paying industryManufacturingFinance

Differences between counter sales person and sales support associate education

There are a few differences between a counter sales person and a sales support associate in terms of educational background:

Counter Sales PersonSales Support Associate
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Counter sales person vs sales support associate demographics

Here are the differences between counter sales people' and sales support associates' demographics:

Counter Sales PersonSales Support Associate
Average age4347
Gender ratioMale, 77.9% Female, 22.1%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 10.3% Unknown, 7.0% Hispanic or Latino, 18.2% Asian, 5.2% White, 58.6% American Indian and Alaska Native, 0.7%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage4%6%

Differences between counter sales person and sales support associate duties and responsibilities

Counter sales person example responsibilities.

  • Manage DIY services including battery installation, testing, wiper installs, etc.
  • Establish merchandising and product display procedures increasing in store sales and provide a platform that promote store cleanliness.
  • Work with customers to determine specifications of pipe, valves, and fittings, and troubleshoot basic operations of HVAC systems.
  • Provide logistical support for major distributor of HVAC equipment.
  • Work directly with internal distribution, engineers and inside salesperson.
  • Accept responsibility for shipping, receiving, taking orders, maintaining and organizing inventory and ensuring cleanliness of work environment
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Counter sales person vs sales support associate skills

Common counter sales person skills
  • Taking Care, 41%
  • Inventory Control, 20%
  • Inventory Management, 15%
  • Cataloging, 8%
  • Store Appearance, 7%
  • Phone Calls, 1%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%