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Courtesy associate vs customer service associate/cashier

The differences between courtesy associates and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a courtesy associate and a customer service associate/cashier. Additionally, a courtesy associate has an average salary of $27,599, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a courtesy associate include customer service, customer assistance and groceries. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Courtesy associate vs customer service associate/cashier overview

Courtesy AssociateCustomer Service Associate/Cashier
Yearly salary$27,599$26,933
Hourly rate$13.27$12.95
Growth rate-4%-4%
Number of jobs45,069253,728
Job satisfaction--
Most common degreeHigh School Diploma, 51%High School Diploma, 41%
Average age4040
Years of experience1212

Courtesy associate vs customer service associate/cashier salary

Courtesy associates and customer service associate/cashiers have different pay scales, as shown below.

Courtesy AssociateCustomer Service Associate/Cashier
Average salary$27,599$26,933
Salary rangeBetween $15,000 And $48,000Between $21,000 And $33,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between courtesy associate and customer service associate/cashier education

There are a few differences between a courtesy associate and a customer service associate/cashier in terms of educational background:

Courtesy AssociateCustomer Service Associate/Cashier
Most common degreeHigh School Diploma, 51%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Courtesy associate vs customer service associate/cashier demographics

Here are the differences between courtesy associates' and customer service associate/cashiers' demographics:

Courtesy AssociateCustomer Service Associate/Cashier
Average age4040
Gender ratioMale, 88.4% Female, 11.6%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 18.9% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between courtesy associate and customer service associate/cashier duties and responsibilities

Courtesy associate example responsibilities.

  • Manage transactions including cash, check, credit, and EBT transactions.
  • Thank them for shopping with Sam's.
  • Push carts and run a register when it are needed.
  • collect carts make bales carry-outs run register upon management request
  • Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
  • Develop sharp customer service skills while employing Kroger's excellent customer engagement training.
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Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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Courtesy associate vs customer service associate/cashier skills

Common courtesy associate skills
  • Customer Service, 43%
  • Customer Assistance, 10%
  • Groceries, 8%
  • Front End, 7%
  • Sales Floor, 4%
  • Customer Complaints, 3%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%

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