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Credentialing specialist vs medical office administrator

The differences between credentialing specialists and medical office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credentialing specialist and a medical office administrator. Additionally, a credentialing specialist has an average salary of $40,899, which is higher than the $34,252 average annual salary of a medical office administrator.

The top three skills for a credentialing specialist include patients, customer service and data entry. The most important skills for a medical office administrator are patients, patient care, and customer service.

Credentialing specialist vs medical office administrator overview

Credentialing SpecialistMedical Office Administrator
Yearly salary$40,899$34,252
Hourly rate$19.66$16.47
Growth rate-8%-8%
Number of jobs68,021179,503
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 31%
Average age4949
Years of experience22

What does a credentialing specialist do?

Credentialing specialists are employed by healthcare organizations, primarily to make sure that medical personnel and health facilities maintain compliance with regulations. They keep a record of the medical practitioner's credentials and make sure that their licenses are updated and issued legally for their specialty. They have to inform the medical staff of the upcoming renewal dates of their license and advise them on how to keep their credentials updated. Potential new employees are also monitored and screened for their current and required licenses before getting hired. Applicants for this job must have excellent knowledge and understanding of health information management. They must also work on maintaining licensure and credentials while applying the governing rules and standards.

What does a medical office administrator do?

A medical office administrator is responsible for performing administrative and clerical duties within a health care institution, supplying physicians and medical professionals with patients' information, and coordinating with insurance companies. Medical office administrators handle the information and data management system to ensure the accuracy of patients' details, medical history, and treatment plans. They also schedule doctor appointments and cancellations, as well as monitoring the inventory of medical supplies. A medical office administrator submits payment reports, respond to patients' inquiries and concerns, and process billing disputes.

Credentialing specialist vs medical office administrator salary

Credentialing specialists and medical office administrators have different pay scales, as shown below.

Credentialing SpecialistMedical Office Administrator
Average salary$40,899$34,252
Salary rangeBetween $29,000 And $57,000Between $27,000 And $41,000
Highest paying CityNew York, NYAnchorage, AK
Highest paying stateMaineAlaska
Best paying companyHawaii Pacific HealthUniversity of California, Berkeley
Best paying industryInsuranceHealth Care

Differences between credentialing specialist and medical office administrator education

There are a few differences between a credentialing specialist and a medical office administrator in terms of educational background:

Credentialing SpecialistMedical Office Administrator
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 31%
Most common majorBusinessHealth Care Administration
Most common college--

Credentialing specialist vs medical office administrator demographics

Here are the differences between credentialing specialists' and medical office administrators' demographics:

Credentialing SpecialistMedical Office Administrator
Average age4949
Gender ratioMale, 14.5% Female, 85.5%Male, 9.4% Female, 90.6%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between credentialing specialist and medical office administrator duties and responsibilities

Credentialing specialist example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Manage and administer the programs CME accredit education programs/Conferences.
  • Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
  • Process and manage all requests and applications for CME certification and supervise activities relate to credentialing process.
  • Perform spot claims audits to ensure CMS compliance with ICD-9, HCPCS, CPT, and other requirements.
  • Maintain and track data for OPPE and FPPE according to hospital policy and regulatory requirements.
  • Show more

Medical office administrator example responsibilities.

  • Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
  • Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
  • Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
  • Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
  • Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
  • Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.
  • Show more

Credentialing specialist vs medical office administrator skills

Common credentialing specialist skills
  • Patients, 10%
  • Customer Service, 8%
  • Data Entry, 6%
  • Primary Source Verification, 5%
  • NCQA, 5%
  • CAQH, 4%
Common medical office administrator skills
  • Patients, 21%
  • Patient Care, 10%
  • Customer Service, 8%
  • Insurance Verification, 5%
  • Phone Calls, 5%
  • Appointment Scheduling, 4%

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