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Credentialing specialist vs medical support assistant

The differences between credentialing specialists and medical support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credentialing specialist and a medical support assistant. Additionally, a credentialing specialist has an average salary of $40,899, which is higher than the $35,390 average annual salary of a medical support assistant.

The top three skills for a credentialing specialist include patients, customer service and data entry. The most important skills for a medical support assistant are patients, patient care, and advanced life support.

Credentialing specialist vs medical support assistant overview

Credentialing SpecialistMedical Support Assistant
Yearly salary$40,899$35,390
Hourly rate$19.66$17.01
Growth rate-8%-8%
Number of jobs68,021190,633
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 39%
Average age4949
Years of experience22

What does a credentialing specialist do?

Credentialing specialists are employed by healthcare organizations, primarily to make sure that medical personnel and health facilities maintain compliance with regulations. They keep a record of the medical practitioner's credentials and make sure that their licenses are updated and issued legally for their specialty. They have to inform the medical staff of the upcoming renewal dates of their license and advise them on how to keep their credentials updated. Potential new employees are also monitored and screened for their current and required licenses before getting hired. Applicants for this job must have excellent knowledge and understanding of health information management. They must also work on maintaining licensure and credentials while applying the governing rules and standards.

What does a medical support assistant do?

A medical support assistant job is mainly in health care services, such as hospitals, medical clinics, and private doctors who perform administrative duties and organizing schedules and records. They work together with patients' physicians, nurses, and other medical personnel. Assistants can directly work with patients and call insurance firms on their behalf to inquire about insurance coverage. Medical support assistants encode data on a computer regarding patients' medications, treatment, and lab test results.

Credentialing specialist vs medical support assistant salary

Credentialing specialists and medical support assistants have different pay scales, as shown below.

Credentialing SpecialistMedical Support Assistant
Average salary$40,899$35,390
Salary rangeBetween $29,000 And $57,000Between $28,000 And $44,000
Highest paying CityNew York, NYPortland, ME
Highest paying stateMaineConnecticut
Best paying companyHawaii Pacific HealthMicrosoft
Best paying industryInsuranceGovernment

Differences between credentialing specialist and medical support assistant education

There are a few differences between a credentialing specialist and a medical support assistant in terms of educational background:

Credentialing SpecialistMedical Support Assistant
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Credentialing specialist vs medical support assistant demographics

Here are the differences between credentialing specialists' and medical support assistants' demographics:

Credentialing SpecialistMedical Support Assistant
Average age4949
Gender ratioMale, 14.5% Female, 85.5%Male, 24.9% Female, 75.1%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between credentialing specialist and medical support assistant duties and responsibilities

Credentialing specialist example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Manage and administer the programs CME accredit education programs/Conferences.
  • Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
  • Process and manage all requests and applications for CME certification and supervise activities relate to credentialing process.
  • Perform spot claims audits to ensure CMS compliance with ICD-9, HCPCS, CPT, and other requirements.
  • Maintain and track data for OPPE and FPPE according to hospital policy and regulatory requirements.
  • Show more

Medical support assistant example responsibilities.

  • Provide pharmaceutical services to Medicaid recipients through manage care organizations and fee-for-service programs.
  • Coordinate front and back office tasks such as checking in and checking out patients, triage, and insurance verification.
  • Assist with enrolling patients into the TRICARE online website so patients can access appointments remotely from any web enable device.
  • Analyze patients' financial information to recommend suitable programs and lifesaving aid for both veterans and eligible family members.
  • Review and audit payroll reports.
  • Apply knowledge of coding systems, including ICD-9-CM and CPT.
  • Show more

Credentialing specialist vs medical support assistant skills

Common credentialing specialist skills
  • Patients, 10%
  • Customer Service, 8%
  • Data Entry, 6%
  • Primary Source Verification, 5%
  • NCQA, 5%
  • CAQH, 4%
Common medical support assistant skills
  • Patients, 18%
  • Patient Care, 9%
  • Advanced Life Support, 7%
  • Veterans, 7%
  • Customer Service, 6%
  • Medical Terminology, 5%

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