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Credentialing specialist vs referral specialist

The differences between credentialing specialists and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credentialing specialist and a referral specialist. Additionally, a credentialing specialist has an average salary of $40,899, which is higher than the $36,143 average annual salary of a referral specialist.

The top three skills for a credentialing specialist include patients, customer service and data entry. The most important skills for a referral specialist are patients, customer service, and medical terminology.

Credentialing specialist vs referral specialist overview

Credentialing SpecialistReferral Specialist
Yearly salary$40,899$36,143
Hourly rate$19.66$17.38
Growth rate-8%-8%
Number of jobs68,02172,016
Job satisfaction-4
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 44%
Average age4949
Years of experience22

What does a credentialing specialist do?

Credentialing specialists are employed by healthcare organizations, primarily to make sure that medical personnel and health facilities maintain compliance with regulations. They keep a record of the medical practitioner's credentials and make sure that their licenses are updated and issued legally for their specialty. They have to inform the medical staff of the upcoming renewal dates of their license and advise them on how to keep their credentials updated. Potential new employees are also monitored and screened for their current and required licenses before getting hired. Applicants for this job must have excellent knowledge and understanding of health information management. They must also work on maintaining licensure and credentials while applying the governing rules and standards.

What does a referral specialist do?

Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.

Credentialing specialist vs referral specialist salary

Credentialing specialists and referral specialists have different pay scales, as shown below.

Credentialing SpecialistReferral Specialist
Average salary$40,899$36,143
Salary rangeBetween $29,000 And $57,000Between $29,000 And $43,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateMaineConnecticut
Best paying companyHawaii Pacific HealthCognizant
Best paying industryInsuranceNon Profits

Differences between credentialing specialist and referral specialist education

There are a few differences between a credentialing specialist and a referral specialist in terms of educational background:

Credentialing SpecialistReferral Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Credentialing specialist vs referral specialist demographics

Here are the differences between credentialing specialists' and referral specialists' demographics:

Credentialing SpecialistReferral Specialist
Average age4949
Gender ratioMale, 14.5% Female, 85.5%Male, 15.3% Female, 84.7%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between credentialing specialist and referral specialist duties and responsibilities

Credentialing specialist example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Manage and administer the programs CME accredit education programs/Conferences.
  • Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
  • Process and manage all requests and applications for CME certification and supervise activities relate to credentialing process.
  • Perform spot claims audits to ensure CMS compliance with ICD-9, HCPCS, CPT, and other requirements.
  • Maintain and track data for OPPE and FPPE according to hospital policy and regulatory requirements.
  • Show more

Referral specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Interview patients, evaluate eligibility, collect co-pays, deductibles, including, but not limit to insurance verification.
  • Input HIPAA information, call physician offices to verify testing, collect copay's and deductibles.
  • Arrange for debt repayments or establish repayment schedules and send out insurance claims with the correct ICD-9 and CPT codes.
  • Research referrals and either deny or approve based on information obtain and appropriately identify diagnosis (CPT and ICD-9 coding).
  • Maintain confidentiality by following all applicable HIPAA regulations.
  • Show more

Credentialing specialist vs referral specialist skills

Common credentialing specialist skills
  • Patients, 10%
  • Customer Service, 8%
  • Data Entry, 6%
  • Primary Source Verification, 5%
  • NCQA, 5%
  • CAQH, 4%
Common referral specialist skills
  • Patients, 17%
  • Customer Service, 12%
  • Medical Terminology, 9%
  • PET, 6%
  • Patient Care, 3%
  • Data Entry, 3%

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