Credit supervisor vs call center supervisor

The differences between credit supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a credit supervisor and a call center supervisor. Additionally, a credit supervisor has an average salary of $65,916, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a credit supervisor include financial statements, customer service and customer accounts. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Credit supervisor vs call center supervisor overview

	Credit Supervisor	Call Center Supervisor
Yearly salary	$65,916	$35,300
Hourly rate	$31.69	$16.97
Growth rate	17%	6%
Number of jobs	22,698	217,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Credit supervisor vs call center supervisor salary

Credit supervisors and call center supervisors have different pay scales, as shown below.

	Credit Supervisor	Call Center Supervisor
Average salary	$65,916	$35,300
Salary range	Between $40,000 And $108,000	Between $23,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Hawaii
Best paying company	-	Spectrum
Best paying industry	-	Finance

Differences between credit supervisor and call center supervisor education

There are a few differences between a credit supervisor and a call center supervisor in terms of educational background:

	Credit Supervisor	Call Center Supervisor
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Credit supervisor vs call center supervisor demographics

Here are the differences between credit supervisors' and call center supervisors' demographics:

	Credit Supervisor	Call Center Supervisor
Average age	47	47
Gender ratio	Male, 48.0% Female, 52.0%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 17.5% Asian, 5.8% White, 61.5% American Indian and Alaska Native, 0.7%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between credit supervisor and call center supervisor duties and responsibilities

Credit supervisor example responsibilities.

Assist with annual budget preparation and manage operating and payroll expenses to remain within budgetary guidelines.
Reduce DSO from 40 to 23 days by implementing weekly aging reviews and negotiating payment plans with delinquent customers.
Implement successful credit and collection practices resulting in measurable declines in calculate DSO.
Supervise staff of collections representatives responsible for reducing bad debt while also upholding company policies, and following strict legal regulations.
Develop and implement credit and collection polices and controls for Sarbanes-Oxley compliance for the entire corporation and publish across all divisions.

Call center supervisor example responsibilities.

Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Develop and implement workforce team to monitor and adjust FTE s according to forecast.
Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
Facilitate training of maintenance administrators by developing PowerPoint materials.

Credit supervisor vs call center supervisor skills

Common credit supervisor skills

Financial Statements, 9%
Customer Service, 8%
Customer Accounts, 7%
Credit Limits, 5%
Credit Worthiness, 4%
Credit Card, 4%

Common call center supervisor skills

Strong Customer Service, 21%
Patients, 7%
Customer Care, 6%
Technical Support, 5%
Customer Inquiries, 4%
Customer Satisfaction, 4%

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Office and Administrative Industry
Credit Supervisor
Credit Supervisor vs Call Center Supervisor

Updated January 8, 2025

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