Customer service agent jobs in Cincinnati, OH - 1,064 jobs

Customer Service/Administrative Professional Type: Contract-to-Hire Schedule: M-F 1st shift Training: Must be onsite full-time until fully trained, hybrid After Training Dress Code: Casual LHH Recruitment Solutions is seeking a Customer Service/Administrative Professional for our client. This role is responsible for providing prompt, courteous, and knowledgeable support from pre-sale inquiries through post-sale follow-up. The position includes administrative responsibilities, order support, and frequent communication with customers and internal teams. Key Responsibilities Customer Support & Order Administration Secure price quotes and apply standard markup formulas to determine accurate selling prices Research product information and respond to customer and dealer inquiries Follow up on order progress and proactively provide updates Resolve issues related to product quality, imprint errors, delivery delays, and other concerns Process paperwork for order changes, additions, or cancellations Communication & Interaction Handle an average of 30 inbound calls per day Respond to customer and internal tickets promptly and professionally Maintain positive, supportive communication to ensure a strong customer experience Problem Resolution & Administrative Processing Investigate order and vendor issues, determine root causes, and implement solutions Ensure documentation and order updates are accurate and complete Maintain consistent follow-through on all open customer issues Performance Competencies Adaptability: Handles shifting priorities and multiple demands with professionalism Collaboration: Works effectively with internal teams and accepts feedback constructively Compliance: Follows established procedures and ensures accurate documentation Conflict Management: Resolves disagreements calmly and diplomatically Customer Satisfaction: Responds courteously and negotiates win-win outcomes when needed Dedication: Demonstrates initiative, reliability, and a positive attitude Organizing & Planning: Manages multiple priorities efficiently Problem Solving: Identifies root causes and avoids premature conclusions Sociability: Builds rapport and maintains professionalism in all interactions Spoken Communication: Communicates clearly with individuals of diverse backgrounds Qualifications Previous customer service, administrative, call center, or order management experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment High level of accuracy and attention to detail Comfortable navigating multiple computer applications Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements Pay Details: $18.00 to $20.00 per hour Search managed by: Bianca Kimble Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Business Service Center Advocate Who We Are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest. Come join us: Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customer service. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment. What You'll Do:Respond to inquiries relating to bank products and services. Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners. Remain current on products, services, policies and procedures for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests requiring additional knowledge or expertise as defined by department leadership. Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike. Performs a variety of additional support functions as assigned by leadership. What You'll Have:1-3 years of Customer Service experience Basic knowledge of Word & Excel Basic Computer Skills 1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree Prior banking experience preferred but not required Prior clerical/data entry experience preferred Must be self-motivated and ability to work independently. The Vernovis Difference: Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Team members in this customer support center are responsible for engaging with clients across multiple service channels, including incoming phone calls, email, social media, and online chat. Staff are expected to maintain a positive, professional presence while meeting or exceeding customer expectations. Essential Functions / Responsibilities Respond to customer questions regarding various banking products and services, received through call-routing systems or digital communication channels such as email, social media, and online chat. Identify and act on sales opportunities by referring clients to the appropriate sales team members. Stay up to date on current products, services, policies, and procedures. Address and resolve customer inquiries or concerns related to any loan product offered. Research customer accounts and use available support tools to resolve issues efficiently. Accurately complete account transactions and maintenance activities. Aim for first-contact resolution for customer questions, issues, and service needs. Escalate situations that require specialized knowledge or additional expertise, following department guidelines.

We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations. Position duties: Handle customer inquiries and complaints Help with the subscribing of customers for long term services Upgrade existing customers/subscribers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Position Requirements: Previous experience in customer service, sales, or other related fields Speak English fluently 18 years of age or older No felonies pithing the last 7 years Must be able to legally work in the U.S.A (CPT/OPT acceptable) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves. We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development. Weekly team outings for networking purposes High energy - leadership development Financial literacy training Fast upward mobility and progression

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Learn more about the BBB at ********************************************* Apply online today to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history. #ZR

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. Learn more about the BBB at ********************************************* Job Description Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Qualifications QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Additional Information Apply online at *************************** to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Sharonville headquarters. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Responsibilities * Inbound customer phone calls * Scheduling customer estimate appointments * Assisting customers with service inquiries * Listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available * Data entry * Call quality assurance * Reporting * Other duties as assigned Qualifications * 1-3 years' experience working in a customer service, office or call center environment * Excellent customer service skills both written and verbal * Strong, accurate data entry skills * Process focused - structure and consistency is key * Strong attention to detail * The ability to successfully work as part of a team * Self-starter * Ability to multi-task * Appointments Plus/CRM knowledge a plus Champion Window is an Equal Employment Opportunity Employer Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDC If you need assistance with completing the online application due to a disability, please contact Champion Window. Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Position: Customer Service-Respiratory and Sleep General Description: As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service. Job Responsibilities and duties include: Patient Intake Insurance Verification Educating patients about CPAP/BIPAPS Communicating with patients and doctors' offices Cleaning and testing equipment Work under the Respiratory Therapist to assist with CPAP setups Other duties as assigned Requirements Job Requirements Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job Type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.

Job DescriptionDo you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.Compensation: $13 - $13.75 hourly Responsibilities: Interact with the sales lead to maintain and improve service and product knowledge Keep track of customer accounts and make updates with new account information as necessary Respond to customer inquiries, product and service questions, and customer complaints Find patterns in customer complaints and bring them to the team for improvement Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction Qualifications: Must have graduated high school, received a G.E.D. or equivalent Strong knowledge of customer interface and interaction Excellent active listening, interpersonal, and communication skills About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Training & development The Account Manager at Hatoway Insurance Partners, Inc. is responsible for assisting Producers and Account Managers in helping fulfill client requests and organization of client files. Benefits/Perks: Competitive Pay (Salary) Professional Development Job Stability in a growing industry 401K Matching Short-Term/Long-Term Disability Bonuses Responsibilities Actively manage service requests and conduct follow-up as needed for client accounts. Assist Producer/Account Manager in client file management in Partner. Adding Notes, filing paperwork, and managing follow-ups for new and existing clients. Answer phone calls and emails to process any policy change requests, cancellations or other needed service. Gather information and set up potential appointments for new sales. Take and manage client payments through the deposit process. Facilitate claims requests as needed and proactively follow up to ensure client happiness. Ensure that Agency Management System files are up to date and accurate with all activities and documents. Collaborate with other employees to ensure the clients are receiving the highest level of care. Provide important information to the group on issues or coverages during staff meeting times. Qualifications Bachelors Degree or comparable work experience preferred. Possess a valid drivers license and a source of reliable transportation. Be people-oriented, customer-focused, and professionally assertive in servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems. Requirements Must attain an Indiana Property and Casualty Insurance License. Employer will set up and pay for instruction and the first attempt to pass the test for certification.

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile. Requirements: Must be able to perform the essential functions of this position safely while meeting productivity standards Able to stand and/or walk entire shift Able to lift up to 20 pounds consistently and up to 50 pounds occasionally Occasional bending and twisting Duties & Responsibilities: Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window. Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning. Sets the next shift up for success. Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty. Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed. Folds pizza boxes. Effectively communicates with customers, co-workers, and managers in person or over the telephone. Takes customer orders at the register. Completes the meal by offering suggestive sell items to the customers. Offers to refill drinks, provides plates and napkins as needed, and answers customer questions. Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness. Follows detailed food recipes while completing subs, pizzas, and salads for customers. Full-fill customer orders and verify the accuracy of orders. Provide a friendly and welcoming environment for customers. Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Flexible schedule Employee discount Health insurance Dental insurance Referral program

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Full Time Position: 40 hrs/wk Monday through Friday Updated 10-30-25 Job Description Customer Relations and Marketing Specialist Full Position Title: Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) Job Status: Non-Exempt, Full-time Department: Marriage Works Ohio! Reports to: Senior Director of Marriage Works & Youth Education (SDMWYE) Supervises: No direct reports Committees: As assigned Marriage Works Customer Relations and Marketing Specialist (MW-CRMS) works to promote and sell MWO education classes and class products ( owned or managed by MWO ) in the communities and institutions we serve locally and throughout the United States and beyond. The MW-CRMS will maintain supplies for all MWO partners ( entities that help sell, promote, teach, or train others in MWO curriculum/products ). They will also assist partners and other patrons of MWO programs/products through the creation, utilization, and distribution of marketing resources and methods to aid in sales, distribution, and class implementation. Core Beliefs We are a Christian organization; our tenants are found in our four foundational statements. Our primary purpose is to protect unborn life. We believe in the sanctity of marriage between one man and one woman and the sacredness of the marital act. We promote Natural Family Planning (NFP) and we do not promote any form of artificial contraception or sterilization. We promote abstinence before marriage and fidelity within marriage. Primary Duties Essential Functions: Customer Relations and Marketing Co-Lead with SDMWYE in sales of Discovering Our Deepest Desire (DODD), Building a Eucharistic Marriage (BAEM), Rekindling the Heart (RTH), and other curricula of MWO. Assist in sales of the Go for the Gold (GFTG) High School curriculum. Identify Dioceses, churches, school, and others who could benefit from purchasing or promoting MWO curricula, across the United States, Canada, and Mexico. Explain and sell MWO curricula to those interested while maintaining documentation of contacts and follow-ups. Co-Lead with SDMWYE in the continual search for new and future customers of services and products. Maintain partner supplies or on-line access of programming. Assist MWO staff in the marketing of all things MWO. Provide to constituents: courses, curricula, etc. Working knowledge of marketing methods and social media platforms. Identify ways to increase community knowledge of MWO and its services, especially education opportunities. Complete sales and facilitator instruction opportunities for all MWO curricula. Create/Update marketing materials or work directly with ENLC's marketing department on marketing projects, as needed. Maintain database of all past, current, potential customers, and promoters as well as documentation of interactions. Maintain ongoing relationships with all active partners. Report out monthly stats of sales and connections with SDMWYE. Program Development Assist in research and development of new programs/curricula, as needed. Assist in updating/revising curricula content or design as needed. Participate in relevant training/seminars/webinars to inform on relevant curricula changes and to maintain marketability. Assist in identifying market gaps and opportunities for new programs and services. Knowledge of Education Courses Offered Learn each curriculum and be able to speak about them knowledgeably, accurately and enthusiastically. Understand the objective of each curriculum in order to educate and answer questions of those who will teach the curricula in their organizations. Outreach Attend and provide promotional materials at community outreach events. Assist in securing and executing speaking and training events that help promote MWO classes and products. Seek funding for promoting or for the implementing of MWO services or classes. Secure and monitor all contracts or MOU's for classes and sales partners. Secondary Functions Promote ENLC's mission, values and goals by appearing at public speaking venues as requested. As requested, prepare appeal letters, newsletter articles, and grant applications. Assist in development of promotional literature, newsletters, etc. as needed/requested. Answer incoming phone calls and provide administrative support as needed. Participate in administrative staff meetings and attend other meetings and seminars as required. Other duties pertaining to the mission of the organization as assigned by management. Job Requirements Experience, Education and Licensure Bachelor degree in Customer Relations, Marketing, Non-Profit Management, Communications or similar focus required. 1-3 years' experience preferred. Must be familiar with standard office equipment and proficient in Microsoft Office Suite. Knowledge and experience with Social Media platforms required. Experience in podcast production preferred. Job/Language Skills Must work well in a team environment, handle multiple assignments and meet deadlines. Must possess excellent phone and interpersonal communication skills. Must be persuasive, creative, and apply problem-solving techniques. Must be self-motivated and self-initiating. Work Environment: Must be available Monday - Friday and occasional evenings as well as occasional weekend days. Must be able to use a computer keyboard, telephone and lift up to 20 pounds. Driving Requirements: Driving to and from various locations is required. Must have valid driver's license and private automobile insurance and be insurable under ENLC policy. Mileage may be reimbursed by ENLC. Occasional night and weekends may be required. ENLC Expectations: Ability to maintain confidentiality. Complete understanding of the programs you will be selling/teaching. Adhere to ENLC Policy and Procedures. Report safety concerns to management. Comfortable asking for appointments and sales. Works well without direct supervision. Demonstrate flexible and efficient time management and ability to prioritize workload often balancing multiple priorities. Strong personal motivation, initiative, sense of responsibility. A servant's attitude with the ability to understand how all tasks impact Elizabeth's New Life Center's ministry of supporting life. Willingness to support Elizabeth's New Life Center's mission and vision as defined by Elizabeth's New Life Center.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!

Customer Service/Administrative Professional Type: Contract-to-Hire Schedule: M-F 1st shift Training: Must be onsite full-time until fully trained, hybrid After Training Dress Code: Casual LHH Recruitment Solutions is seeking a Customer Service/Administrative Professional for our client. This role is responsible for providing prompt, courteous, and knowledgeable supportfrom pre-sale inquiries through post-sale follow-up. The position includes administrative responsibilities, order support, and frequent communication with customers and internal teams. Key Responsibilities Customer Support & Order Administration Secure price quotes and apply standard markup formulas to determine accurate selling prices Research product information and respond to customer and dealer inquiries Follow up on order progress and proactively provide updates Resolve issues related to product quality, imprint errors, delivery delays, and other concerns Process paperwork for order changes, additions, or cancellations Communication & Interaction Handle an average of 30 inbound calls per day Respond to customer and internal tickets promptly and professionally Maintain positive, supportive communication to ensure a strong customer experience Problem Resolution & Administrative Processing Investigate order and vendor issues, determine root causes, and implement solutions Ensure documentation and order updates are accurate and complete Maintain consistent follow-through on all open customer issues Performance Competencies Adaptability: Handles shifting priorities and multiple demands with professionalism Collaboration: Works effectively with internal teams and accepts feedback constructively Compliance: Follows established procedures and ensures accurate documentation Conflict Management: Resolves disagreements calmly and diplomatically Customer Satisfaction: Responds courteously and negotiates win-win outcomes when needed Dedication: Demonstrates initiative, reliability, and a positive attitude Organizing & Planning: Manages multiple priorities efficiently Problem Solving: Identifies root causes and avoids premature conclusions Sociability: Builds rapport and maintains professionalism in all interactions Spoken Communication: Communicates clearly with individuals of diverse backgrounds Qualifications Previous customer service, administrative, call center, or order management experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment High level of accuracy and attention to detail Comfortable navigating multiple computer applications Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements Pay Details: $18.00 to $20.00 per hour Search managed by: Bianca Kimble Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. Learn more about the BBB at ********************************************* Job Description Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Qualifications QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Additional Information Apply online at *************************** to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!