Customer service agent jobs in Gloucester, NJ - 1,512 jobs

📍 Onsite | Malvern, PA 💰 $26-$28/hr A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service. Onsite role (not remote) Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT What You'll Do Manage and maintain customer orders in SAP Process EDI and standard orders; verify pricing and availability Coordinate with sales, logistics, and operations to ensure on-time delivery Resolve customer issues, complaints, and RMAs with professionalism Track shipments, expedite urgent orders, and communicate updates clearly Keys to Success SAP order management experience 2-4 years of customer service experience (manufacturing/building products preferred) Strong communication, organization, and multitasking skills Customer-focused mindset with strong problem-solving ability

About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Our current open roles are expected to work a mid shift with hours from 12 PM - 8 PM or 1 PM - 9 PM. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner Experience Required * 0-2 years required Education Requirements * High School Diploma * Bachelor's Degree Preferred Special Requirements * Communication - Ability to communicate with patients, visitors and coworkers

We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

At Holt Logistics our growth is a result of the people who embrace our purpose. Just ask some of our employees that have remained loyal for the past 30 years. It all starts with learning at the forefront of the operation, keeping customers informed and developing solutions for issues. Because in Logistics, it is never the same day. It's all about culture and making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace. What does the Customer Excellence Representative do? Under the leadership of the Customer Excellence Manager, you will work directly with specific customers as part of our total account management practices. You will have daily interactions with client to update inbound Logistics, vessel schedule, warehouse coordination, outbound logistics, invoice resolution, reporting and dynamic solutions. Work across various intercompany departments, owning the account and offer customized approach to each client. Ultimately responsible to make customer feel like they are the only one from front end operations, throughput, and end delivery to drive sales. How do they do it? As a Customer Excellence Representative, your priority is to contribute to the success of your customer. This means that you develop customer specific solutions based on their needs not on what the company can or cannot do. You will go above and beyond the normal customer response and provide luxury service with swift response time. You deliver results during your assigned clients, drive their key performance indicators and brand loyalty by building your reputation directly to client. The Customer Excellence department sets the tone by embracing and putting the customer first and make their life easier and simpler by choosing Holt Logistics. Come ready to work each day with a positive attitude. Responsibilities: Initial Onboarding Assists in training & developing the client Directly call customers to get feedback and identify (weekly/biweekly check in) Introduction to company & onboarding of customer (accounting across entity/terminal tour/contact persons) Define Customer's expectations including what reports are needed Communication rates in a way that they are easily understood Daily Experience Partners with supervisors, terminal, trucking, and back-office coworkers regarding issues Frequently communicates and exchanges information with customers on the telephone and face-to-face interactions. Must be able to exchange accurate information in these situations Frequently moves across the departments and entities assisting customers, as well as filtering requests to the correct person Analyzes customer interactions and feedback to develop solutions to issues Improves the services offered by a business by better understanding the needs of customers Meets the customer's needs to ensure customer loyalty and satisfaction Questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maximizes customer operational performance by providing resources and technical advice Communicates operational update and delays (vessel, warehousing, truck loading) Develops customer specific SOP for damages, truck loading and special handling requirements Pulls updates from terminal and portal that to be relayed to customer, manages information to provide upper leadership in a timely manner so we can provide exceptional customer service Interacts and visits with terminal to better understand business operations Coordinate with outbound trucking and specific knowledge to receiving warehouse Acknowledge trends with the customer and compare against the market Build and maintain CRM and email contact list along the way Maintain SOP for tasks and update as things become relevant

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities. Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators. Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks. Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently. Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services. Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls. In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements. Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills. Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives. Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines. Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Candidate should be a significant market participant and able to represent clients in discussions and seminars A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly Capable of managing diverse activities over time, with strong prioritization skills

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

Job DescriptionAutomotive Parts Customer Service Agent We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care. Schedule Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day. Responsibilities Respond promptly and professionally to customer support tickets and phone calls Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests Process and bill orders daily through our online systems Review and verify VINs to ensure proper part fitment before processing orders Maintain accurate records of all orders, payments, and refunds Coordinate with warehouse and shipping teams to resolve issues efficiently Clearly explain company policies on returns, restocking fees, warranties, and shipping Manage multiple tasks at once while maintaining attention to detail Keep a positive, professional, and courteous tone with every customer Requirements Strong communication skills, both written and verbal Top-tier computer and typing proficiency - fast, accurate, and confident Experience in automotive parts, online retail, or dealership operations preferred Ability to work independently in a fast-paced, detail-oriented environment Dependable, organized, and driven to complete each task correctly High School Diploma or GED required Must maintain a professional demeanor and team-focused attitude Benefits Competitive pay Medical benefits Employee discounts on vehicle purchases, parts, and service Paid time off Comprehensive training and manufacturer support Recognition programs and advancement opportunities Why Work With Us At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence. We are an Equal Opportunity Employer. We maintain a drug-free workplace. We'd love to talk with you - apply today and become part of our online success story! Submit to and successfully complete MVR, background check, and pre-employment drug test

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Workforce Administration Team within the Technical Operations Division. + Responsible for providing administrative support for Tech Ops represented team members and its leadership group. + Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Prepare and maintain various department reports, including weekly headcount reports and daily manning. + Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules. + Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system. + Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system. + Providing excellent service to our internal customers; including phone, email, and walk-in inquiries. + Greets and directs team members and external visitors. + Maintains office supply inventory and initiates department supply orders when necessary. + Submits transactions for computer and system accesses. + Sort, track and file data and correspondence + Process time-sensitive requests + Efficiently and effectively communicate to high levels leadership to address operational inquires + Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable + Must be able to secure appropriate airport authority and/or US customs security badges, if applicable + May be required to work shifts, nights, weekends and holidays + Must be willing to travel as required for professional development **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalent + Prior administrative experience + Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc. **Preferred Qualifications- Education & Prior Job Experience** + Minimum of 1 year experience in an office setting + Associate's degree or equivalent work experience **Skills, Licenses & Certifications** + Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU) + Broad understanding of Workbrain or other time and attendance applications + Ability to prepare correspondence and format reports + Ability to maintain confidentiality with team member files, payroll data and personal information + Ability to prioritize and organize work functions effectively + Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

We are seeking an Inbound Customer Support Agent to be the friendly voice our customers turn to for assistance. In this role, you will handle incoming calls, providing helpful information, resolving inquiries, and ensuring a positive customer experience. Key Responsibilities: Handle a high volume of inbound calls from customers in a professional and courteous manner. Address customer inquiries related to products, services, and account issues. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Document all interactions accurately in our CRM system for future reference. Provide feedback on recurring issues to management to help improve processes. Collaborate with other team members to ensure a seamless customer experience. Qualifications: Excellent communication and interpersonal skills. Strong problem-solving capabilities and ability to think on your feet. Strong interpersonal skills to build rapport with customers and work collaboratively with team members. Ability to work in a fast-paced setting and handle multiple tasks simultaneously.

Call Ctr Specialist Access 24/7 - (257103) Description Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment. EducationHigh School Diploma or Equivalent RequiredBachelor's Degree Preferred or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience2 years experience in customer service or a Call Center RequiredGeneral Experience communicating in Spanish (Bilingual) PreferredGeneral Experience in a physician practice or call center environment PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Primary Location: Pennsylvania-PhiladelphiaJob: Operational Admin & ManagementSchedule: Full-time Shift: Day JobEmployee Status: Regular

American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia! These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience. RESPONSIBILITIES INCLUDE: Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services. Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc. Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs. Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc. Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals. Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary. Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc. Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.). Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement. Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc. Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly. QUALIFICATIONS: Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution. Associate's Degree in Business Administration or a related field or the equivalent experience required. Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.) FICEP certification (to be completed after hire date). Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner Experience Required * 0-2 years required Education Requirements * High School Diploma * Bachelor's Degree Preferred Special Requirements * Communication - Ability to communicate with patients, visitors and coworkers

Job Posting and Description At Holt Logistics our growth is a result of the people who embrace our purpose. Just ask some of our employees that have remained loyal for the past 30 years. It all starts with learning at the forefront of the operation, keeping customers informed and developing solutions for issues. Because in Logistics, it is never the same day. It's all about culture and making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace. What does the Customer Excellence Representative do? Under the leadership of the Customer Excellence Manager, you will work directly with specific customers as part of our total account management practices. You will have daily interactions with client to update inbound Logistics, vessel schedule, warehouse coordination, outbound logistics, invoice resolution, reporting and dynamic solutions. Work across various intercompany departments, owning the account and offer customized approach to each client. Ultimately responsible to make customer feel like they are the only one from front end operations, throughput, and end delivery to drive sales. How do they do it? As a Customer Excellence Representative, your priority is to contribute to the success of your customer. This means that you develop customer specific solutions based on their needs not on what the company can or cannot do. You will go above and beyond the normal customer response and provide luxury service with swift response time. You deliver results during your assigned clients, drive their key performance indicators and brand loyalty by building your reputation directly to client. The Customer Excellence department sets the tone by embracing and putting the customer first and make their life easier and simpler by choosing Holt Logistics. Come ready to work each day with a positive attitude. RESPONSIBILITIES Initial Onboarding Assists in training & developing the client Directly call customers to get feedback and identify (weekly/biweekly check in) Introduction to company & onboarding of customer (accounting across entity/terminal tour/contact persons) Define Customer's expectations including what reports are needed Communication rates in a way that they are easily understood Daily Experience Partners with supervisors, terminal, trucking, and back-office coworkers regarding issues Frequently communicates and exchanges information with customers on the telephone and face-to-face interactions. Must be able to exchange accurate information in these situations Frequently moves across the departments and entities assisting customers, as well as filtering requests to the correct person Analyzes customer interactions and feedback to develop solutions to issues Improves the services offered by a business by better understanding the needs of customers Meets the customer's needs to ensure customer loyalty and satisfaction Questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maximizes customer operational performance by providing resources and technical advice Communicates operational update and delays (vessel, warehousing, truck loading) Develops customer specific SOP for damages, truck loading and special handling requirements Pulls updates from terminal and portal that to be relayed to customer, manages information to provide upper leadership in a timely manner so we can provide exceptional customer service Interacts and visits with terminal to better understand business operations Coordinate with outbound trucking and specific knowledge to receiving warehouse Acknowledge trends with the customer and compare against the market Build and maintain CRM and email contact list along the way Maintain SOP for tasks and update as things become relevant

We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care. Schedule Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day. Responsibilities Respond promptly and professionally to customer support tickets and phone calls Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests Process and bill orders daily through our online systems Review and verify VINs to ensure proper part fitment before processing orders Maintain accurate records of all orders, payments, and refunds Coordinate with warehouse and shipping teams to resolve issues efficiently Clearly explain company policies on returns, restocking fees, warranties, and shipping Manage multiple tasks at once while maintaining attention to detail Keep a positive, professional, and courteous tone with every customer Requirements Strong communication skills, both written and verbal Top-tier computer and typing proficiency - fast, accurate, and confident Experience in automotive parts, online retail, or dealership operations preferred Ability to work independently in a fast-paced, detail-oriented environment Dependable, organized, and driven to complete each task correctly High School Diploma or GED required Must maintain a professional demeanor and team-focused attitude Benefits Competitive pay Medical benefits Employee discounts on vehicle purchases, parts, and service Paid time off Comprehensive training and manufacturer support Recognition programs and advancement opportunities Why Work With Us At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence. We are an Equal Opportunity Employer. We maintain a drug-free workplace. We'd love to talk with you - apply today and become part of our online success story! Submit to and successfully complete MVR, background check, and pre-employment drug test