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Bilingual Front Desk/Customer Service
Worksource Oregon 3.8
Customer service representative job in Salem, OR
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/CustomerServiceRepresentative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customerservice experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customerservice.
$28k-35k yearly est. 1d ago
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Customer Accounts Advisor
Aarons 4.2
Customer service representative job in Salem, OR
The salary range for this role is $16.50 to $17.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$16.5-17.5 hourly 2d ago
Call Center Sales Representative (On-Site)
Renuity
Customer service representative job in Vancouver, WA
Renuity
Call Center Sales Representative
Starting wage: $20/hr with uncapped bonus
The home improvement industry is broken. Renuity is here to fix it.
We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.
If you're ready to build the future of home improvement, join us.
What We Offer
Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr)
Full 5-day work schedule (Saturday-Sunday Required)
Comprehensive benefits including medical, dental, and vision
Opportunity to work with a nationally recognized brand, Kohler!
About the Role
Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert.
Ensure accurate entry of all appointment and customer information into the CRM system.
Make outbound calls to potential customers to follow up on various initiatives.
Key Qualifications
Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
Expertise in overcoming objections and solving problems.
No prior call center experience required!
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ...@renuityhome.com.
If you have a question regarding your application, please contact ...@renuityhome.com
To access Renuity's Privacy Policy, please click here:
Privacy Policy
$20-28 hourly 1d ago
Retention Specialist, Customer Support
Clio 3.9
Customer service representative job in Vancouver, WA
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Retention Specialist to join our Customer Support Team in Burnaby, Calgary or Toronto. The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers.
What your team does:
The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue.
What you'll work on:
* Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customers
* Support our internal teams as the primary point of contact for cancellation requests and potential churn
* Address customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutions
* Collaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trends
* Track and communicate customer feedback to internal stakeholders
* Own and execute tasks within our tech stack including Salesforce, Gong, and other related tools
* Other tasks and duties assigned by Customer Support Leadership, as required
What you may have:
* 2+ years of experience in a customer facing support, sales, retention or save environment role
* Experience providing exceptional customerservice, including the ability to problem solve, multi-task, and provide summaries of issue resolution
* Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences
* Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems
* The desire to win (and have fun) as a member of a high performing team
* A growth mindset and a sense of optimism and enthusiasm
Serious bonus points if you have:
* Bachelor's degree (or an expected completion date no later than January 2026 if in your final semester)
* Experience in the legal industry and/or knowledge of the justice system
* Experience with our current tech stack: Salesforce, Slack, Gong
#LI-Hybrid
This is a new role.
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
* Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
* Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
* Flexible time off policy, with an encouraged 20 days off per year.
* $2000 annual counseling benefit
* RRSP matching and RESP contribution
* Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency.
* Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through ****************** email addresses.
$68k-80k yearly Auto-Apply 22d ago
Parent Engagement Specialist
Legendary Sweat Payroll LLC
Customer service representative job in Lake Oswego, OR
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer: Lets look at what Dogtopia does for you.
Its always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customerservice, teamwork, or even sales
Benefits for Full-Time team members
Now that we have the fun out of the way, lets get into the what you can offer us.
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following-up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software including MS Office, iOS and more
Multi-tasking--delivering customerservice while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopias Noble Cause
Understanding our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like Its the Most Exciting Day Ever!
Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards.
Inventory management of office supplies.
Communicates behavior modification plans to pet parents and any behavior challenges.
CustomerService & Presentation
Maintains a neat and organized Front Desk team and area at all times.
A self-starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customerservice standards.
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
#PM25
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customerservice skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
Requirements:
Compensation details: 16.3-16.3 Hourly Wage
PId271e064d2df-31181-38875049
$36k-58k yearly est. 7d ago
Parenting Call Specialist
Native American Rehabilitation Association Northwest 4.1
Customer service representative job in Portland, OR
The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).
We are mission driven and spirit led!
Job Description
Position Summary:
The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting.
Essential Job Duties:
· Provide phone and/or video support to parents, families, and the local community.
· Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation.
· Assess suicide risk for callers and take necessary steps to ensure safety
· Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver.
· Monitor food and housing security
· Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting
· Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources
· Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs
· Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired
· Provide a warm hand off for consumers who are being referred out to resources
· Maintain logs and clinical records documenting support calls, follow-up, and outcomes
· Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer
· Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved
· Connect with parent and family community centers, resources, and disabled services public care delivery system as needed
· Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings.
Qualifications
· Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire.
· Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred.
· Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset.
· Desire to serve children and families in a supportive capacity.
· Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred.
· Understanding of common health and behavioral health issues for children and families.
· Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing.
· Initiative to communicate effectively in coordinating care.
· Excellent communication skills.
· Knowledge and skill in working in a multi-cultural environment.
· Good understanding of professional role and boundaries
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-44k yearly est. 2d ago
Automotive Customer Service Advisor - 2231
Tupeloms
Customer service representative job in Sandy, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerserviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
$33k-41k yearly est. 1d ago
Call center
Global Channel Management
Customer service representative job in Wilsonville, OR
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Answer the Customers call in a friendly and professional manner
Establish and maintain good customer relations with both internal and external customers .
Diffuse difficult customer situations
Excellent oral & written communication skills
Ability to multitask effectively
Ability to work independently in a fast pace situation
PC and Systems knowledge (MS Office Suite including strong excel skills)
Must be able to handle multiple customer situations and temperaments while performing repetitive tasks
Experience:
1 year taking calls in a call center environment .
Education:
Minimum: High School Diploma or Equivalent.
Additional Information
$14/hr
3 MONTHS
$14 hourly 2d ago
Call Center Representative
OHSU
Customer service representative job in Portland, OR
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customerservice. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true "business need to know."
Function/Duties of Position
Call Processing/Paging (answering, screening, routing, paging etc.)
* Use Information Systems for the following call types:
* Informational
* Emergent
* After-hours clinic and/or healthcare support
* Physician Advice and Referral Calls
* On-call and paging support o Multiple marketing events for OHSU
* Provide information to callers, including directions, addresses and hours of operation
* Paging appropriate personnel or on-call staff
Data Entry
* Assist departments with data entry for on-call schedules or paging status
* Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc.
Emergent Call Processing
* Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts.
Other Duties as Assigned by Department
Required Qualifications
* Knowledge of the English Language sufficient for telephone communication. AND
* High School Diploma or GED, AND
* One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR
* Two years of heavy volume, multi-phone use/environment with multiple information systems.
Job Related Knowledge, Skills and Abilities (Competencies):
* Must be able to type minimum of 40wpm with 95% accuracy
* Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls.
* Proven experience of customerservice showing empathy, situational awareness, and understanding.
* Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy.
* Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
* Experience with windows and/or PC-based software systems.
* Experience in hospital or medical setting.
* Previous experience with automated directory or paging system is highly desirable.
* Knowledge of medical terminology, skill in operating a computerized central communications system
Additional Details
Work Location: MSB 5th floor.
Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available.
Benefits:
* Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
* Two separate above market pension plans to choose from
* Vacation- up to 200 hours per year depending on length of service
* Sick Leave- up to 96 hours per year
* 8 paid holidays per year
* Substantial Tri-met and C-Tran discounts
* Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$31k-40k yearly est. Auto-Apply 58d ago
Call Center Representative
Bicultural Qualified Mental Health Associate (Qmhp
Customer service representative job in Portland, OR
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions.
The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customerservice. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true “business need to know.”
Function/Duties of Position
Call Processing/Paging (answering, screening, routing, paging etc.)
Use Information Systems for the following call types:
Informational
Emergent
After-hours clinic and/or healthcare support
Physician Advice and Referral Calls
On-call and paging support o Multiple marketing events for OHSU
Provide information to callers, including directions, addresses and hours of operation
Paging appropriate personnel or on-call staff
Data Entry
Assist departments with data entry for on-call schedules or paging status
Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc.
Emergent Call Processing
Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts.
Other Duties as Assigned by Department
Required Qualifications
Knowledge of the English Language sufficient for telephone communication. AND
High School Diploma or GED, AND
One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR
Two years of heavy volume, multi-phone use/environment with multiple information systems.
Job Related Knowledge, Skills and Abilities (Competencies):
Must be able to type minimum of 40wpm with 95% accuracy
Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls.
Proven experience of customerservice showing empathy, situational awareness, and understanding.
Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy.
Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
Experience with windows and/or PC-based software systems.
Experience in hospital or medical setting.
Previous experience with automated directory or paging system is highly desirable.
Knowledge of medical terminology, skill in operating a computerized central communications system
Additional Details
Work Location: MSB 5th floor.
Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available.
Benefits:
Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Vacation- up to 200 hours per year depending on length of service
Sick Leave- up to 96 hours per year
8 paid holidays per year
Substantial Tri-met and C-Tran discounts
Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$31k-40k yearly est. Auto-Apply 5d ago
Call Center Representative
Pldi
Customer service representative job in Tigard, OR
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customerservice, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
$31k-40k yearly est. 60d+ ago
Call Center Representative
Bath Planet
Customer service representative job in Vancouver, WA
Bath Planet of Portland is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Vancouver, WA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
CustomerService skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an excellent compensation package for this position which includes an hourly rate plus bonuses based on appointments set. We offer medical insurance, 401(k), and paid sick time.
Apply today to join our growing team!
$34k-44k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Bath Concepts Independent Dealers
Customer service representative job in Vancouver, WA
Job Description📞 Call Center Representative 🕒 30 Hours/Week | On-Site Looking for a rewarding role where your voice can make a difference? Join the rapidly growing team at Santiago General Contractor Solutions, a leader in acrylic bath remodeling and home improvement. We specialize in creating beautiful, low-maintenance bathrooms, roofing, siding, and window solutions for homeowners. As our company continues to grow, we're seeking energetic and personable Call Center Representatives to help connect customers with the services they need.
Why Work With Us?
✔ Competitive hourly pay + performance bonuses
✔ Uncapped commission potential
✔ Growth-focused, supportive work environment
✔ Paid training and development
What You'll Be Doing:
• Outbound calls to homeowners to schedule consultations
• Answer inbound calls from interested customers
• Use a proven script while tailoring your approach to each call
• Accurately enter lead and appointment information
• Confirm appointments with both reps and homeowners
• Conduct follow-ups and ensure appointment quality
What We're Looking For:
• Excellent communication and interpersonal skills
• Previous call center or phone-based customerservice experience
• Confidence handling objections and guiding conversations
• Sales or telemarketing background is a plus
• Basic computer literacy
• Positive, goal-driven attitude
• Ability to pass a background check
Ready to grow with a company that recognizes and rewards your success?
Apply today and take the first step toward a fulfilling career with Santiago General Contractor Solutions!
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$34k-44k yearly est. 29d ago
Service Center Accountant
Gills Point S Tire & Auto
Customer service representative job in Portland, OR
Full-time Description
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us.
The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise.
Responsibilities:
Maintain and reconcile POS transactional data and vendor receipts for assigned locations.
Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks.
Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system.
Ensure proper documentation is attached to financial transactions for compliance and audit purposes.
Identify and troubleshoot discrepancies or errors in bookkeeping functions.
Collaborate with internal departments to resolve financial data inconsistencies.
Support month-end closing processes as needed.
Requirements
Qualifications & Skills:
Experience: Previous bookkeeping or accounting experience, preferably in retail orservice center environments.
Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems.
Detail-Oriented: Strong attention to detail to ensure accuracy in financial records.
Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently.
Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy.
Preferred Qualifications:
Experience working with POS systems and vendor invoice processing.
Prior knowledge of NetSuite or similar ERP systems.
Strong organizational and time-management skills.
Ability to act as liaison / coach when working with service center managers
$29k-36k yearly est. 40d ago
Client Success Renewals Specialist
Norstella
Customer service representative job in Salem, OR
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 22d ago
Client Specialist
Barry's 3.7
Customer service representative job in Portland, OR
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customerservice in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists CustomerService: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$41k-63k yearly est. 60d+ ago
Cold Calling Specialist
Weather Built Homes LLC
Customer service representative job in Vancouver, WA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Join the Winning Team at Weather Built Homes!
Location:Onsite in Vancouver, WA
Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM
Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities
Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest.
What Youll Do
Make daily outbound calls to homeowners
Introduce our company and services in a professional, friendly manner
Record clear and accurate notes from each conversation
Follow scripts and rebuttals while adding your own personality and style
What Were Looking For
Previous cold calling experience (required)
Strong communication skills and a confident phone presence
Comfortable handling objections
Self-motivated, reliable, and able to work independently
Someone who can let rejection roll off their back and persevere with a great attitude
What We Offer
Competitive hourly pay (based on experience)
Supportive team environment with training provided
Opportunities for growth within the company
If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!
$18 hourly 28d ago
Call Center Sales Representative (On-Site)
Renuity
Customer service representative job in Vancouver, WA
Renuity
Call Center Sales Representative
Starting wage: $20/hr with uncapped bonus
The home improvement industry is broken. Renuity is here to fix it.
We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.
If you're ready to build the future of home improvement, join us.
What We Offer
Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr)
Monday - Friday schedule (one weekend day preferred)
Comprehensive benefits including medical, dental, and vision
Opportunity to work with a nationally recognized brand, Kohler!
About the Role
Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert.
Ensure accurate entry of all appointment and customer information into the CRM system.
Make outbound calls to potential customers to follow up on various initiatives.
Key Qualifications
Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
Expertise in overcoming objections and solving problems.
No prior call center experience required!
About Us:
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America.
Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices.
At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit ********************
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************.
If you have a question regarding your application, please contact ******************
To access Renuity's Privacy Policy, please click here:
Privacy Policy
$20-28 hourly Auto-Apply 60d+ ago
Call Center Representative
Bath Concepts Independent Dealers
Customer service representative job in Vancouver, WA
📞 Call Center Representative 🕒 30 Hours/Week | On-Site Looking for a rewarding role where your voice can make a difference? Join the rapidly growing team at Santiago General Contractor Solutions, a leader in acrylic bath remodeling and home improvement. We specialize in creating beautiful, low-maintenance bathrooms, roofing, siding, and window solutions for homeowners. As our company continues to grow, we're seeking energetic and personable Call Center Representatives to help connect customers with the services they need.
Why Work With Us?
✔ Competitive hourly pay + performance bonuses
✔ Uncapped commission potential
✔ Growth-focused, supportive work environment
✔ Paid training and development
What You'll Be Doing:
• Outbound calls to homeowners to schedule consultations
• Answer inbound calls from interested customers
• Use a proven script while tailoring your approach to each call
• Accurately enter lead and appointment information
• Confirm appointments with both reps and homeowners
• Conduct follow-ups and ensure appointment quality
What We're Looking For:
• Excellent communication and interpersonal skills
• Previous call center or phone-based customerservice experience
• Confidence handling objections and guiding conversations
• Sales or telemarketing background is a plus
• Basic computer literacy
• Positive, goal-driven attitude
• Ability to pass a background check
Ready to grow with a company that recognizes and rewards your success?
Apply today and take the first step toward a fulfilling career with Santiago General Contractor Solutions!
$34k-44k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Bath Planet
Customer service representative job in Vancouver, WA
Job DescriptionCall Center Representative Bath Planet of Portland is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Vancouver, WA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
CustomerService skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an excellent compensation package for this position which includes an hourly rate plus bonuses based on appointments set. We offer medical insurance, 401(k), and paid sick time.
Apply today to join our growing team!
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1U1soy696n
$34k-44k yearly est. 25d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Canby, OR?
The average customer service representative in Canby, OR earns between $27,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Canby, OR
$34,000
What are the biggest employers of Customer Service Representatives in Canby, OR?
The biggest employers of Customer Service Representatives in Canby, OR are: