Post job

Customer service representative jobs in Fond du Lac, WI - 648 jobs

All
Customer Service Representative
Account Services Representative
Customer Service Advisor
Customer Experience Associate
Call Center Representative
Customer Representative
Customer Service Agent
Customer Sales Representative
Inside Sales Representative
Service Advisor
Customer Service Team Lead
Guest Service Specialist
Customer Support Professional
Client Specialist
Service Center Representative
  • Customer Service Representative

    Airgas 4.1company rating

    Customer service representative job in Germantown, WI

    Airgas is Hiring for a Customer Service Representative in Germantown, WI! Who are we looking for? Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Strategic Accounts Central Service Coordinator you will be responsible for providing centralized support in a fast paced dynamic environment while working directly with customers and Airgas personnel. What's in it for me? Airgas believes in an inclusive, diverse team culture where associates are encouraged to work both collaboratively and independently with opportunities for mentoring and growth. If you are looking for a full-time permanent position with hybrid WFH (after training period), affordable healthcare, and career growth, we want to talk to you! As a Strategic Accounts Central Service Coordinator your responsibilities will include: Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders. Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers. Validating cylinder balances and initiating cylinder audits or account closures. Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction. Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities. A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve. Special duties as assigned. Preferred Education and Experience: High School Diploma required. Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience
    $30k-37k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Guest Service Specialist - BWW

    Buffalo Wild Wings 4.3company rating

    Customer service representative job in Fond du Lac, WI

    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office. Weekly Pay Flexible Schedule Shift meal discount and family dining discount* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS You are of minimum age to serve alcoholic beverages (or higher, per applicable law). You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements. Required Preferred Job Industries Other
    $24k-30k yearly est. 1d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service representative job in Menomonee Falls, WI

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $21k-33k yearly est. 60d+ ago
  • Customer Service Team Lead

    Bass Pro Shops 4.3company rating

    Customer service representative job in Richfield, WI

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager
    $36k-41k yearly est. 8d ago
  • Adult Residential Support Professional - Full-Time 3rd Shift - Eastwood

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Customer service representative job in Black Creek, WI

    Adult Residential Support Professional - 3rd Shift Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart. Schedule: Full-Time 3rd Shift 10:00 PM - 6:00 AM 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood! About Grandstone/Eastwood Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks LSS is an Equal Opportunity Employer (EOE).
    $30k-37k yearly est. 2d ago
  • Inside Sales Representative

    Great Lakes Roofing Corporation

    Customer service representative job in Richfield, WI

    About the Company Great Lakes Roofing Corp. has been a trusted leader in the commercial and industrial roofing industry for over 40 years. We service customers across the upper Midwest offering custom, tailor-fit roofing solutions. We operate centered between 4 Pillars: Safety, Quality, Customer Service, and Employee Experience. Ask us about living our values; we walk the walk we talk. We're people-centric and believe in supporting our teammates. At GLRC you'll find encouraging coworkers who push you to find fulfillment and success both professionally and personally. Work-life flexibility means this next step on your career path will continue to meet your needs for many years to come. A laptop and headset will be provided; Microsoft Teams and Office 365 are used for internal communication. Paid training and supportive leadership will help you launch this local service branch. About the Role It's a great time to be a part of something Great! We're growing and looking for an Inside Sales: Appointment Setter (BDR) professional to support our commercial roofing customers across the Midwest. Who? An engaging, intrinsically motivated keystone for our sales and service team. Someone who values building relationships and proactively places outbound calls consistently creating the 'next opportunity'. Your leadership skills and successful appointment setting will set the pace. IF that sounds like YOU.... Apply today! Responsibilities Generate lead flow - Prospect new sales leads via initial phone contact. As the spearhead of the sales team, you'll engage the account and prepare them for a visit from their trained Field Technician. Support current accounts - Stay in close contact with existing accounts or leads to cultivate brand trust. Answer calls and emails, identify the issue, and suggest product or service solutions. Branch Leadership - Fuel GLRC's presence in Iowa and grow your service team through a willingness to wear many hats, captivate potential, and thrive on independence. Qualifications Outbound calling experience, and/or lead generation Polished listening skills to identify challenges that clients & prospects are facing, so we can deliver solutions. Attention to detail, ability to execute a process, and empower your sense of entrepreneurialism. Excellent written and verbal communication, and interpersonal skills for both internal and external recipients. Required Skills This is NOT a receptionist role. Your hunter efforts will convert leads into appointments for your Outside Sales partner. Your heightened sense of urgency will set the pace creating measurable results to reach (or exceed!) commission/bonus targets. Preferred Skills None specified. Pay range and compensation package Benefits for Inside Sales: Appointment Setter (BDR): Uncapped Commission, Flexible, hybrid schedule and casual office setting, Benefits like insurance, 401K, PTO, and more, Quarterly and Annual Bonuses... all on top of your base wage, which is paid weekly. Equal Opportunity Statement Great Lakes Roofing Corporation is an Equal Opportunity Employer.
    $35k-57k yearly est. 2d ago
  • Commercial Service Advisor

    Vizance 4.0company rating

    Customer service representative job in Hartland, WI

    Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland. WHY JOIN VIZANCE? Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last. Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Policy Administration: Manage policy documentation, endorsements, and renewals Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks Communication: Work with dedicated sales and service teams to plan and execute client service plans WHAT YOU WILL BRING TO VIZANCE At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting Wisconsin Property and Casualty Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!
    $34k-42k yearly est. 2d ago
  • Part Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service representative job in Appleton, WI

    Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $14.9 hourly Auto-Apply 7d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service representative job in Appleton, WI

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-54k yearly est. Auto-Apply 60d ago
  • Customer Success Representative

    Red Line Plastics LLC

    Customer service representative job in Manitowoc, WI

    Are you ready to mold yourself into something great? If you enjoy a challenge, and want to be part of an energetic, forward-thinking team, then Redline is the place for you! We're not your typical workplace - we promise you'll never be bored, and your ideas will always matter. Why You'll Love Working Here: Amazing Teammates : Our employees are the best, and we think you'll love working with them! Work = Fun : We make sure every day is full of energy and excitement. Flexible & Understanding : Life happens, and we get that-so we're flexible to help you balance it all. Bonuses? Yes Please! : Crush your goals like a ninja and get rewarded! Awesome Benefits : Vacation your 1st year - You can buy extra vacation days!!! / Onsite Nurse / Medical Insurance (with HSA) / Dental / Vision / Life Insurance / Company paid Short & Long Term Disability / 401k / Paid Holidays / Critical Illness / Accident Insurance / EAP / Gym Membership Reimbursement The Customer Success Representative performs duties with a positive attitude, learning quickly, and paying close attention to details. This person recognizes problems and acts based on natural intuition. In addition to receiving orders and taking a low volume of calls, this person also reaches out to corporate B2B customers to work through issues and manage their expectations as it relates to their orders, quality issues and delivery dates. This person adopts and leads continuous change, including responsibilities that may be outside of the job description. This person possesses the natural desire for continued learning and process improvement. ESSENTIAL DUTIES and RESPONSIBILITIES: Plan and implement accurate and timely changes to order entry and sales processes to streamline in relation to efficiency and effectiveness for customers. Independently manage customer service tasks including calls and emails to insure tasks are completed and inbound calls are answered. Proficient in Face-To-Face and Verbal Communication Internally and with Customers. Acts as the customer advocate working internally to meet all customer needs. Enter orders into Syteline ERP system validating all critical information. Manage Customer Portals providing Order Acknowledgments, setting up shipment pickups and entering Advance Shipment notices. Process EDI orders. Accurately process warranty claims and returns including coordinating freight quotes. Assess, record, and report possible trends in warrantable issues. Creatively troubleshoot day to day issues. Make appropriate decisions keeping the customer's and company's best interests in mind. Prioritize time sensitive tasks. Promptly respond to phone and email order status inquiries. Accurately answer calls from consumers regarding basic product questions. Accurately Audit Staged Customer Shipments to ensure accuracy of shipments. Support other departments as needed. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. COMPETENCIES: Ability to perform critical thinking and complex problem solving Ability to work independently, be a self-starter and meet deadlines High attention to detail Ability to work through difficult and complex situations without becoming frustrated Shows moral courage, integrity, openness and honesty in all dealings Highly skilled managing internal and external communications (written and verbal) Excellent skills in Microsoft Office Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Very strong interpersonal skills and the ability to build relationships both internally and externally Demonstrated proactive approaches to problem-solving with strong decision-making capability Highly resourceful team-player, with the ability to also be extremely effective independently Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the high level of customer service and response Demonstrated ability to achieve high performance goals and meet deadlines in fast paced, high-pressure environment. Proven track record of proactive communication skills to include following instructions and ability to follow those instructions with minimal to no follow-up Ability to think outside of the box and apply standard common sense by means of any “reasonable” individual. Forward thinker who actively sees opportunities to propose solutions Ability to give day to day work guidance and instruction to team members PREFERRED and REQUIRED QUALIFICATIONS: Education: Advanced education is preferred but not required. Experience and/or Training: 3 to 5 years of prior customer service experience. Licenses/Certificates: No requirements Technology/Equipment: Demonstrated knowledge in the use of current technology, Microsoft Office products, and other manufacturing software. Position is On-Site Only PHYSICAL and MENTAL DEMANDS: This position spends most of the time sitting and will occasionally be called to work in the manufacturing plant environment It is necessary for this position to occasionally climb stairs 15 lbs. occasional lifting Manual dexterity is required to perform normal day to day functions Must demonstrate patience to successfully work through frustrating challenges and always present oneself in a calm professional manner Ability to wear appropriate personal protective equipment when necessary The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. WORKING ENVIRONMENT: The main working environment for this position is the standard climate-controlled office environment. Occasionally, this position will be exposed to the plant environment. The plant environment is climate controlled as well and may include on occasion, exposure to heat, cold, noise and odors. Personal protective equipment is required in appropriate areas. The work environment characteristics described here are representative of those an individual would encounter while performing the essential functions of this position.
    $35k-53k yearly est. Auto-Apply 14d ago
  • GWI - Customer Concierge Representative

    Renewal 4.7company rating

    Customer service representative job in Appleton, WI

    Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve. The Customer Concierge role will focus on providing excellent customer service to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along. KEY RESPONSIBILITIES: Assist current customers with issues related to their window replacement projects Work closely with the production team to ensure each customer has their project installed to their liking Schedule product installations Ensure customers have a positive experience buying their new windows and doors Build concrete relationships with homeowners Input project information to database Update customer files KNOWLEDGE, SKILLS, AND EXPERIENCE: 2+ years Customer Service experience Excellent interpersonal skills Data entry skills Strong competence in Microsoft Office High attention to detail Ability to organize simultaneous tasks Qualifications BENEFITS: Full medical, dental, life and disability insurance plans Company matched 401K Generous paid vacation and holidays Paid training Bonus program The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
    $28k-36k yearly est. 11d ago
  • Account Service Representative

    Belmark Inc. 4.2company rating

    Customer service representative job in De Pere, WI

    Job Description Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers' unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmark's Mission Statement, Purpose, and Guiding Principles. Schedule: 8:00AM - 4:30PM, Monday - Friday *Internal Application Deadline: 1/19/2026 at 4:30PM CST* What will I do in this role? Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements. Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customer's specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly. Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role. Responsible for participating in continuous learning opportunities while adhering to best practice methodology. Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmark's processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy. Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs. Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval. Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database. Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers. Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed. Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required. Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated. May occasionally be required to travel with the sales representative to a customer's facility. Any travel to a customer's facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. May perform other duties as assigned by manager. Great benefits for the entire family! Health, Vision, Dental plan with Wellness discount FREE On-site Health Clinic Flexible Spending Account Life Insurance 401(k) and Profit Sharing Plan with 6% match Paid vacation AND personal time Paid holidays beginning day one Employee Assistance Program FREE On-site Fitness Center Knowledge, Skills & Abilities Required: Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form. Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs. Ability to adapt to evolving systems, technologies, and software updates to meet customer needs. Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions. Ability to read, comprehend, and follow written and oral instructions. Ability to meet deadlines. Requires high attention to detail. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Ability to prepare written materials, and articulate goals and action plans. Ability to give, receive, and analyze information. Requires education as is generally acquired through an Associate's degree and related work experience, or 3-5 years equivalent work experience. A Bachelor's degree is preferred. Regular attendance is required, may be required to work some overtime. Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time. Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Working Conditions: Normal office environment. Normal manufacturing environment. May be some exposure to vibrations, noise, and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “may”. Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only. Belmark is an Equal Opportunity Employer.
    $34k-41k yearly est. 20d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service representative job in Appleton, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-36k yearly est. 24d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service representative job in Kaukauna, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Call Center Representative

    Serigraph 4.2company rating

    Customer service representative job in West Bend, WI

    Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*
    $32k-39k yearly est. 19d ago
  • Client Specialist, Fox River Mall

    Knitwell Group

    Customer service representative job in Appleton, WI

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00242 Appleton, WI-Appleton,WI 54915Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $37k-63k yearly est. Auto-Apply 60d+ ago
  • Account Service Representative

    Joining The Belmark Team

    Customer service representative job in De Pere, WI

    Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmark s Mission Statement, Purpose, and Guiding Principles. Schedule: 8:00AM - 4:30PM, Monday - Friday *Internal Application Deadline: 1/19/2026 at 4:30PM CST* What will I do in this role? Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements. Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customer s specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly. Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role. Responsible for participating in continuous learning opportunities while adhering to best practice methodology. Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmark s processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy. Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs. Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval. Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database. Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers. Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed. Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required. Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated. May occasionally be required to travel with the sales representative to a customer s facility. Any travel to a customer s facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. May perform other duties as assigned by manager. Great benefits for the entire family! Health, Vision, Dental plan with Wellness discount FREE On-site Health Clinic Flexible Spending Account Life Insurance 401(k) and Profit Sharing Plan with 6% match Paid vacation AND personal time Paid holidays beginning day one Employee Assistance Program FREE On-site Fitness Center Knowledge, Skills & Abilities Required: Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form. Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs. Ability to adapt to evolving systems, technologies, and software updates to meet customer needs. Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions. Ability to read, comprehend, and follow written and oral instructions. Ability to meet deadlines. Requires high attention to detail. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Ability to prepare written materials, and articulate goals and action plans. Ability to give, receive, and analyze information. Requires education as is generally acquired through an Associate s degree and related work experience, or 3-5 years equivalent work experience. A Bachelor s degree is preferred. Regular attendance is required, may be required to work some overtime. Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time. Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Working Conditions: Normal office environment. Normal manufacturing environment. May be some exposure to vibrations, noise, and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word may . Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only. Belmark is an Equal Opportunity Employer.
    $29k-37k yearly est. 20d ago
  • Welcome Center (2126)

    Boys & Girls Club Fox Valley 3.5company rating

    Customer service representative job in Appleton, WI

    The Welcome Center is responsible for supervising the Club entrance, greeting caregivers and guests, answering phone calls, ensuring accurate attendance records and data entry. Essential Job Functions Supervise entrance to ensure security and adherence to organizational policies. Welcome and greet caregivers and visitors in a courteous and professional manner. Ensure accurate attendance is maintained and perform data entry tasks accurately, efficiently, and in a timely manner for safety of members. Handle incoming phone calls and ensure that callers receive a warm, prompt, and professional greeting that conveys an attitude of helpfulness and welcome. Contribute to maintaining a healthy, safe, clean, and well-maintained environment. Supervise Club members as needed. Collaborate with internal teams and departments to align goals and strategies and to foster a culture of cooperation and teamwork. Engage in continuous learning and contribute to the effective implementation of continuous improvement processes. Support the ethical use of data to make decisions in a timely and informed manner. Represent the organization to the community in a way that enhances the organization's profile, builds its reputation, supports its strategic priorities, and advances its mission. Contribute to operational goals and objectives that align with and advance the organization's strategic priorities. Strive to meet and surpass the expectations of youth, families, staff, volunteers, Board, funders, and other key stakeholders. Focus efforts on promoting equity, engaging in trauma-informed and continuous improvement practices, and doing what is needed to help the communities the organization serves become great places for all children and youth to grow and thrive. Ensure current safety practices meet or exceed organizational requirements. Support the implementation of new or amended policies, practices, and processes that furthermitigate and minimize safety risks. Demonstrate a commitment to excellence, aligning your efforts with the organization's values, mission, strategic priorities, and policies. Participate in available coaching opportunities, regular one-on-one meetings with supervisor, performance evaluations, and goal setting. Demonstrate a commitment to learning and development by following talent development requirements and creating and following a professional development plan. Other duties as assigned. Qualifications The Welcome Center requires a majority combination of the following: Education and Experience At least 2 years' experience in data entry, outcome measurement and/or customer relations. Demonstrated record of aptitude with basic office software and accurate data entry skills. Skills and Requirements Ability to input data with precision and attention to detail to minimize errors. Capacity to notice discrepancies or inconsistencies in data and rectify them promptly. Ability to exude confidence and maintain control of a safe and positive youth development environment. Exceptional communication skills, with the ability to convey information in a timely, open, and clear manner. Reliable transportation. Knowledge of and ability to effectively use computers, software, and other technology tools. Ability to establish and maintain effective working relationships with others. Key Characteristics Is mission-driven and values-based. Demonstrates a growth mindset and a commitment to lifelong learning. Upholds a commitment to equity, while striving to be anti-racist and respectful of cultural differences with all stakeholders. Contributes to a purpose-driven culture characterized by trust, inclusion, belonging, autonomy, and learning. Operates with excellence in mind in all matters.
    $25k-30k yearly est. 1d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service representative job in Oshkosh, WI

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $22k-32k yearly est. 60d+ ago
  • Account Service Representative

    Belmark Inc. 4.2company rating

    Customer service representative job in De Pere, WI

    Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmarks Mission Statement, Purpose, and Guiding Principles. Schedule: 8:00AM - 4:30PM, Monday - Friday * Internal Application Deadline: 1/19/2026 at 4:30PM CST* What will I do in this role? * Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements. * Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customers specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly. * Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role. * Responsible for participating in continuous learning opportunities while adhering to best practice methodology. * Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmarks processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy. * Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs. * Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval. * Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database. * Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers. * Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed. * Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required. * Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated. * May occasionally be required to travel with the sales representative to a customers facility. Any travel to a customers facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. * May perform other duties as assigned by manager. Great benefits for the entire family! * Health, Vision, Dental plan with Wellness discount * FREE On-site Health Clinic * Flexible Spending Account * Life Insurance * 401(k) and Profit Sharing Plan with 6% match * Paid vacation AND personal time * Paid holidays beginning day one * Employee Assistance Program * FREE On-site Fitness Center Knowledge, Skills & Abilities Required: * Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form. * Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs. * Ability to adapt to evolving systems, technologies, and software updates to meet customer needs. * Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions. * Ability to read, comprehend, and follow written and oral instructions. * Ability to meet deadlines. * Requires high attention to detail. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * Ability to prepare written materials, and articulate goals and action plans. * Ability to give, receive, and analyze information. * Requires education as is generally acquired through an Associates degree and related work experience, or 3-5 years equivalent work experience. A Bachelors degree is preferred. * Regular attendance is required, may be required to work some overtime. * Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time. * Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. * Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Working Conditions: * Normal office environment. * Normal manufacturing environment. * May be some exposure to vibrations, noise, and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word may. Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only. Belmark is an Equal Opportunity Employer.
    $34k-41k yearly est. 23d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Fond du Lac, WI?

The average customer service representative in Fond du Lac, WI earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Fond du Lac, WI

$33,000

What are the biggest employers of Customer Service Representatives in Fond du Lac, WI?

The biggest employers of Customer Service Representatives in Fond du Lac, WI are:
  1. Domino's Franchise
  2. National Exchange Bank & Trust
  3. Domino's Pizza
  4. Security Finance
  5. Glocpa
  6. Nebat
  7. Sadoff
Job type you want
Full Time
Part Time
Internship
Temporary