Customer Service Representative (Part-Time)
Customer service representative job in Charlestown, IN
Shift Available:
4:00 PM - 9:00 PM
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Auto-ApplyCustomer Service - Parent Liaison at Awesome Martial Arts Schedule
Customer service representative job in Clarksville, IN
Our team is growing again, and we are looking for a person who can help welcome our customers to our business and assist us with customer service related goals!
We are Southern Indiana's best martial arts academy, dance school and camp programs, and we provide classes to children, teens, and adults! Our programs are a blast and we have a high-energy environment!
If you love to be around happy people who love achieving goals, then our academy is going to be a perfect fit!
Please read below for our requirements:
Must have a clean criminal background
Must have reliable transportation
Must have computer skills including: Microsoft word, (Basic) Microsoft excel, and general Internet search skills.
Must have knowledge of social media platforms including: Facebook, Twitter, and Instagram.
Must currently own a smart phone and lap top computer.
Must have great phone and texting skills.
Must be coachable and willing to learn our systems of conducting business.
The weekly schedule that this position will include is:
Monday - late afternoon to evening
Tuesday - late afternoon to evening
Thursday - late afternoon to evening
Saturday - some morning to early afternoon
Visit our websites for more details *****************************
If you feel that you will be the perfect fit for our incredible team, please apply today!
We look forward to speaking with you soon!
Awesome Sports and Camps
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Awesome Sports and Camps provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Employee discount
Schedule:
Evening shift
Tuesday evening, Thursday evening, Saturday morning/afternoon
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No
Customer Success Representative, U.S. Operations
Customer service representative job in Jeffersonville, IN
About WoW: Join the Warehouse on Wheels (WoW) Team
At Warehouse on Wheels, we're not just about moving trailers - we're about creating an environment where people are excited to come to work every day. We value a culture of safety, servant leadership that genuinely cares about your wellbeing, and competitive, market-based compensation with gain-sharing opportunities, along with innovation and customer satisfaction.
Our team members don't just clock in - they show up with energy, take ownership, and act with urgency. They embody the can-do spirit of doing what needs to be done with a winning mindset and a commitment to results. They deliver on their promises, and when they say they'll do something, they do it.
As our Customer Success Representative, U.S. Operations, you'll be
t
he first point of contact for inbound rental inquiries across Warehouse on Wheels. This role handles phone calls, emails, and web requests, gathers required information, and coordinates with General Managers to ensure quotes are created quickly and accurately. You will represent WOW with professionalism and help ensure every customer receives fast, organized, high-quality service.
If you're passionate about providing quality customer service, thrive in a fast-paced, collaborative environment, and want to make an impact WoW is the place for you!
Duties & Responsibilities:
Answer and respond to all inbound calls, emails, and inquiries requesting trailer rentals.
Collect all required customer and rental details and enter them accurately into HubSpot.
Route leads to the correct GM/location and track quote progress until completion.
Follow up with internal teams to ensure quotes are sent promptly.
Maintain clean, organized communication logs and customer records in HubSpot.
Provide timely updates to customers on quote status and next steps.
Our ideal candidate is/ has:
Excellent communication and interpersonal skills with the ability to build rapport quickly with potential customers.
Problem solving
Detail oriented
Must possess a sense of urgency
Excellent follow-up skills.
Be a team player in a fast-paced world class organization.
Knowledgeable with Microsoft software, especially Word and Excel.
Qualifications to aid in your success:
3+ years in customer service, inside sales, dispatching or coordination roles.
High School Diploma or equivalent required.
Strong phone presence and excellent written communication.
Highly organized with strong follow-up discipline
Ability to manage multiple conversations and requests at the same time
Experience with CRM systems (HubSpot preferred)
Professional, friendly and service-oriented mindset.
What WoW Offers you: We foster a workplace where everyone feels valued and respected, and we welcome the diverse backgrounds and perspectives of our team members. We are also committed to fostering a collaborative and positive work culture. We offer opportunities for professional development and growth including mentorship programs and training sessions.
Insurance plans (eligibility after 30 days of employment):
Health
Dental (Basic and Enhanced plans available)
Vision (Company paid)
Life and Short-Term Disability Insurance
Health Savings Account with generous employer contributions
Competitive Base Salary + Commission opportunities of $10K + first year
Vehicle allowance
WEEKLY PAY
10 Paid Holidays
PTO Plan
New parent paid leave
401k with company match (60-day contribution eligibility)
If you are ready to be a part of our winning team, submit your resume!
Customer Service Advisor - Jiffy Lube Multicare
Customer service representative job in New Albany, IN
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Fulfillment Lead, Pharmacy
Customer service representative job in Charlestown, IN
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for KnippeRx.
Responsibilities
KEY AREAS OF RESPONSIBILITY:
Demonstrate proficiency at all pharmacy technician activities in the fulfillment area.
Participate in training, daily monitoring, coaching and communication to team members.
Motivate and encourage contributors through positive communication and feedback.
Maintain a safe distribution/production environment.
Responsible for performing in-process inspections to ensure order accuracy on packing lines.
Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place.
Assist and provide guidance to staff for handling fulfillment and shipping order escalations.
Provide administrative support to the pharmacists and/or support staff relative to department.
Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed.
Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment.
Ensure compliance with applicable regulations, KnippeRx Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices.
Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…)
Participate in all training and process improvement initiatives.
Responsible for appropriate escalation of any incidents related to inventory or quality.
Obtain proficiency with pharmacy management and shipping software processes and functions.
Effective written and oral communication across multiple departments.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
High School Diploma
Pharmacy Technician license from the State of Indiana is required.
At least 2 years' experience in a high-volume pharmacy setting
Prior experience in training, lead roles, or supervisory experience is highly desirable.
Experience with HIPAA, PDMA, cGMP adverse events preferred.
Ability to read, write, speak, and understand the English language.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent written and verbal communication skills.
Excellent analytical, problem solving and decision-making skills.
Ability to accept changing workflows and unexpected demands requiring flexibility.
Ability to work under pressure and appropriately prioritize responsibilities.
Ability to work independently with minimal supervision.
Ability to develop collaborative working relationships.
Ability to prepare and write investigational reports for management review.
Working knowledge of current including Good Documentation Practices, and Good Distribution Practices.
Thorough understanding of the State of Indiana Board of Pharmacy Regulations.
Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques.
Able to use Microsoft Excel and Word at the following levels:
Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup.
Proficient in use of computers and ability to learn internal software programs.
Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent.
Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies.
PHYSICAL REQUIREMENTS:
Location of job activities 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time.
Occasional bending or stooping
Frequently required to reach with hands and arms.
Frequently lift and/or move objects up to 25 pounds.
Occasionally lift and/or move objects up to 35 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyCustomer Service Associate (cashier)
Customer service representative job in Carrollton, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customer service skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
Dinner Train Reservationist
Customer service representative job in Bardstown, KY
R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train.
Responsibilities:
* Serves as customer service for call-ins requesting to book or needing information
* Review upcoming excursion availability and special requests
* Assist with building seating chart for excursions
* Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc.
* Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc.
* Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date.
* Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc.
* Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues.
* Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill.
* Make customer satisfaction your highest priority.
* Perform other duties as assigned.
Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work.
Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.
Customer Care Specialist
Customer service representative job in Jeffersonville, IN
Customer Care Specialist Location: Jeffersonville, IN Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
* PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
* We will never request your bank account information at any stage of the hiring process.
* We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at **********************
When you join the team as the Customer Care Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more!
A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support.
A typical day in the life of a Customer Care Specialist will include the following:
The responsibilities include, but are not limited to the following:
* Customer Care
* Answer and assist all inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals within the PharmaCord team
* Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy
* Accurately and efficiently document of call types and actions
* Data Entry- Intake
* Accurate and efficient documentation into our Proprietary System of data contained within materials received by PharmaCord
* Review and identification of information that is missing and/or incorrect within program service requests/program applications
* Ability to escalate inaccurate documents to the next level manager, as needed
* Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices
* Other duties as assigned by manager
This job might be for you if (must have requirements of the role):
The candidate must possess the following personal attributes:
* Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
* Ability to handle personal health information with confidentiality
* Commitment to honesty and integrity
* Professionalism and a strong sense of proper business and customer service etiquette
* Clear verbal and written communication skills
* Accountability for results
* Ability to plan and prioritize tasks and strong attention to detail
* Proficient emotional intelligence (ability to recognize emotions and their effects)
* Ability to manage disruptive impulses and handle potentially stressful customer interactions
* Proficient computer skills
* Adaptability to change
* Personal initiative and commitment to team and organizational goals
* Ability to work effectively within a team
* A positive attitude!
Requirements:
* Bachelor's degree is strongly preferred
* 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
* Ability to work an 8.5-hour shift between 8 am to 8 pm, Monday to Friday required
* Bi-lingual in English and Spanish or Chinese/Mandarin is a plus
* We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year).
Physical Demands & Work Environment:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
* Although very minimal, flexibility to travel as needed is preferred.
* This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need.
* This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
* Due to investment in program specific training, candidates are expected to maintain the role for a minimum of 6 months, or 1 year within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.
Once you land this position, you'll get to enjoy:
Our Benefits & Perks
* Company paid Short-term Disability (STD)
* Increased competitive 401(k) company match up to 4%
* Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
* Wellness discounts of up to $260 per year for participation in wellness program
* Annual HSA employer contribution
* Company paid and voluntary Life Insurance options
* Voluntary Life, AD&D and Long-Term Disability Insurances
* Paid Parental Leave of Absence
* Wellness and Employee Assistance Programs
* PTO benefits, flex days and paid holidays
* Employee Referral Program
* Ambassador Program
* Tuition reimbursement program up to $5,000 per year
Competitive Compensation & Flexible Working
* Competitive starting pay rates
* Toll reimbursement program (valued at $678.60 per year)
* This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.
* Multiple shift options between 8 AM and 11 PM Monday - Friday
A Career You'll Love
* Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
* Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
* Opportunities for advancement with a company that supports personal and professional growth
* A challenging, stimulating work environment that encourages new ideas
* Exposure to many learning and development opportunities
* Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
* Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
PharmaCord is unable to sponsor employees at this time.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Sales Representative / Customer Service
Customer service representative job in Clarksville, IN
Description Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team!
Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together!
Overview Of Our Company:
We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Fulfillment Lead, Pharmacy
Customer service representative job in Charlestown, IN
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for KnippeRx.
Responsibilities
KEY AREAS OF RESPONSIBILITY:
Demonstrate proficiency at all pharmacy technician activities in the fulfillment area.
Participate in training, daily monitoring, coaching and communication to team members.
Motivate and encourage contributors through positive communication and feedback.
Maintain a safe distribution/production environment.
Responsible for performing in-process inspections to ensure order accuracy on packing lines.
Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place.
Assist and provide guidance to staff for handling fulfillment and shipping order escalations.
Provide administrative support to the pharmacists and/or support staff relative to department.
Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed.
Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment.
Ensure compliance with applicable regulations, KnippeRx Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices.
Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…)
Participate in all training and process improvement initiatives.
Responsible for appropriate escalation of any incidents related to inventory or quality.
Obtain proficiency with pharmacy management and shipping software processes and functions.
Effective written and oral communication across multiple departments.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
High School Diploma
Pharmacy Technician license from the State of Indiana is required.
At least 2 years' experience in a high-volume pharmacy setting
Prior experience in training, lead roles, or supervisory experience is highly desirable.
Experience with HIPAA, PDMA, cGMP adverse events preferred.
Ability to read, write, speak, and understand the English language.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent written and verbal communication skills.
Excellent analytical, problem solving and decision-making skills.
Ability to accept changing workflows and unexpected demands requiring flexibility.
Ability to work under pressure and appropriately prioritize responsibilities.
Ability to work independently with minimal supervision.
Ability to develop collaborative working relationships.
Ability to prepare and write investigational reports for management review.
Working knowledge of current including Good Documentation Practices, and Good Distribution Practices.
Thorough understanding of the State of Indiana Board of Pharmacy Regulations.
Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques.
Able to use Microsoft Excel and Word at the following levels:
Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup.
Proficient in use of computers and ability to learn internal software programs.
Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent.
Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies.
PHYSICAL REQUIREMENTS:
Location of job activities 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time.
Occasional bending or stooping
Frequently required to reach with hands and arms.
Frequently lift and/or move objects up to 25 pounds.
Occasionally lift and/or move objects up to 35 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyCustomer Support Representative Part Time
Customer service representative job in Elizabethtown, KY
Benefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
Wellness resources
Benefits/Perks
Pay: $14.00 PER HOUR
BONUSES, FREE TANNING & PRODUCT DISCOUNTS!
Daily Pay option!
5 to 25 hours per week
Special deals for friends & family members too!
Free beverages every day and free lunch provided each Wednesday.
Relaxed dress code.
Up To $125 in “Wellness Purchase Reimbursement” each year (after 90 days for approved item types).
Up To $100 in “Race Fee Reimbursement” each year (afer 90 days for 5K or 10K races, marathons, etc.).
Monetary “Anniversary Awards” for years in service at 1,3,5,7,10,15, 20 years.
Advancement opportunities with on-the-job training.
Fun environment with contests and incentives for good performance.
Wellness-focused Facebook group- fun wellness challenges, games, and prizes!
Exclusive discounts at outside retailers.
Company OverviewSun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Job Summary:No Experience Needed! On the job training provided! Flexible scheduling!The E-Services Customer Service Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues. They also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks that support Sun Tan City as well as other Glow Brands locations.
Essential Duties and Responsibilities:
Basic Computer skills and knowledge.
Provide excellent customer service by ensuring all your clients' needs, both external and internal, are met and they are treated professionally.
Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client.
Ability to make recommendations for products and services.
Ability to maintain the minimum sales requirements.
Ability to multi-task.
Maintain Cleanliness of work area.
Ability to work cohesively with a team in an upbeat and fast-paced call-center environment while upholding all company policies and procedures.
Recognizes opportunities to offer enhanced services to clients.
Ensures all social media inquiries are responded to within department threshold timelines.
Ensures administrative duties are completed accurately and within department threshold timelines.
Provides ticket for every interaction.
All other duties as assigned.
Qualifications and Requirements:
Must have excellent customer service skills.
Basic experience with outlook, word, and excel is a plus.
Must have the ability to work in fast-paced environment.
Experience in customer service and resolution of escalated issues a plus but not required.
Strong verbal and written communication skills.
Ability to adapt quickly to change.
Work Conditions and Physical Demands:
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, phone, and other computing equipment.
Able to work in cubicle office setting and handle situations involving upset clients.
The employee is occasionally required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
Compensation: $14.00 per hour
Your Golden Ticket to a Sun-Kissed Career
Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place.
Join Our Team
As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
Auto-ApplySurgical Services Liaison Evening Shift
Customer service representative job in Elizabethtown, KY
Surgical Services Liaison - Same Day Surgery
Part-time (25 weekly hours),1:30pm - 7:00am
Job Description:
The liaison coordinates and facilitates open communication between patients, families, staff, and physicians in the surgical services area in a manner promoting a positive public image.
Requirements/Preferred Qualifications:
High school diploma or equivalent required.
Experience in a patient care setting preferred.
Benefits:
Tuition Assistance reimbursement program
Paid Time Off available for use upon hire
Company paid Maternity and Paternity Leave
Bereavement Leave (includes pets)
Employee Assistance Program
Retirement plans with company match
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
Auto-ApplyFinancial Services Representative
Customer service representative job in New Albany, IN
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Customer service representative job in Jeffersonville, IN
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Bryan Jackson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Provide clients with financial planning and investment advice.
Assist clients with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Strong analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Dinner Train Reservationist
Customer service representative job in Bardstown, KY
R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations.
Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train.
Responsibilities:
• Serves as customer service for call-ins requesting to book or needing information
• Review upcoming excursion availability and special requests
• Assist with building seating chart for excursions
• Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc.
• Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc.
• Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date.
• Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc.
• Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues.
• Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill.
• Make customer satisfaction your highest priority.
• Perform other duties as assigned.
Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work.
Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.
Sales Representative / Customer Service
Customer service representative job in Clarksville, IN
Description Do you want to work for a team-oriented company that rewards your Superstar Sales Skills? If So, We Are Looking for Top Producing Sales Superstars ONLY with great communication skills, extremely high energy with a passion and love for sales, who wants to grow with our forward-thinking company!
If you have been a "middle of the road" in your prior position, don't have the tools for sales, cannot engage customers, not goal driven, don't want to work hard and are someone who watches the clock all day, PLEASE DO NOT APPLY.
If you ARE a Sales Superstar with sales experience who has been a top producer wherever you have been, wants to make great money AND you are ready to be the #1 sales person at your next job AND are ready to prove it, PLEASE APPLY IMMEDIATELY - WE WANT YOU!
Your earning potential is limitless if you are truly a GREAT PRODUCER! This is not a cold call position, but effective communication in person/phone/email skills are needed. The marketing and lead generation has been done for you. You also will have a strong value-added leadership team that will support you along the way. We believe in accountability, ownership, performance-based leadership that includes meeting our weekly/monthly/annual sales metrics/goals-WITHOUT FAIL!
About this position and our Company:
A trusted company respected in the industry. A niche market with high demand and minimal competition. An easy sell with uncapped earnings for the right sales superstar. Strong Commission Programs & Above Average Hourly Wage Base. Flexible Schedules for High Performers. Strong 60 day valued-based sales training with SMART expectations/goals.
SMART - S - Specific, M - Measurable, A- Achievable, R - Realistic, T- Timely More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Associate (cashier)
Customer service representative job in La Grange, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customer service skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
Customer Care Specialist
Customer service representative job in Jeffersonville, IN
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at **********************
When you join the team as the Customer Care Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more! A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support. A typical day in the life of a Customer Care Specialist will include the following: The responsibilities include, but are not limited to the following:
Customer Care
Answer and assist all inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals within the PharmaCord team
Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy
Accurately and efficiently document of call types and actions
Data Entry- Intake
Accurate and efficient documentation into our Proprietary System of data contained within materials received by PharmaCord
Review and identification of information that is missing and/or incorrect within program service requests/program applications
Ability to escalate inaccurate documents to the next level manager, as needed
Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices
Other duties as assigned by manager
This job might be for you if (must have requirements of the role): The candidate must possess the following personal attributes:
Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
Ability to handle personal health information with confidentiality
Commitment to honesty and integrity
Professionalism and a strong sense of proper business and customer service etiquette
Clear verbal and written communication skills
Accountability for results
Ability to plan and prioritize tasks and strong attention to detail
Proficient emotional intelligence (ability to recognize emotions and their effects)
Ability to manage disruptive impulses and handle potentially stressful customer interactions
Proficient computer skills
Adaptability to change
Personal initiative and commitment to team and organizational goals
Ability to work effectively within a team
A positive attitude!
Requirements:
Bachelor's degree is strongly preferred
6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
Ability to work an 8.5-hour shift between 8 am to 8 pm, Monday to Friday required
Bi-lingual in English and Spanish or Chinese/Mandarin is a plus
We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year).
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Due to investment in program specific training, candidates are expected to maintain the role for a minimum of 6 months, or 1 year within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.
Once you land this position, you'll get to enjoy: Our Benefits & Perks
Company paid Short-term Disability (STD)
Increased competitive 401(k) company match up to 4%
Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
Wellness discounts of up to $260 per year for participation in wellness program
Annual HSA employer contribution
Company paid and voluntary Life Insurance options
Voluntary Life, AD&D and Long-Term Disability Insurances
Paid Parental Leave of Absence
Wellness and Employee Assistance Programs
PTO benefits, flex days and paid holidays
Employee Referral Program
Ambassador Program
Tuition reimbursement program up to $5,000 per year
Competitive Compensation & Flexible Working
Competitive starting pay rates
Toll reimbursement program (valued at $678.60 per year)
This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.
Multiple shift options between 8 AM and 11 PM Monday - Friday
A Career You'll Love
Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
Opportunities for advancement with a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Exposure to many learning and development opportunities
Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. PharmaCord is unable to sponsor employees at this time. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Financial Services Representative
Customer service representative job in Shepherdsville, KY
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $17
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplySALES REPRESENTATIVE / CUSTOMER SERVICE
Customer service representative job in Clarksville, IN
Job Description
Do you want to work for a team-oriented company that rewards your Superstar Sales Skills? If So, We Are Looking for Top Producing Sales Superstars ONLY with great communication skills, extremely high energy with a passion and love for sales, who wants to grow with our forward-thinking company!
If you have been a "middle of the road" in your prior position, don't have the tools for sales, cannot engage customers, not goal driven, don't want to work hard and are someone who watches the clock all day, PLEASE DO NOT APPLY.
If you ARE a Sales Superstar with sales experience who has been a top producer wherever you have been, wants to make great money AND you are ready to be the #1 sales person at your next job AND are ready to prove it, PLEASE APPLY IMMEDIATELY - WE WANT YOU!
Your earning potential is limitless if you are truly a GREAT PRODUCER! This is not a cold call position, but effective communication in person/phone/email skills are needed. The marketing and lead generation has been done for you. You also will have a strong value-added leadership team that will support you along the way. We believe in accountability, ownership, performance-based leadership that includes meeting our weekly/monthly/annual sales metrics/goals-WITHOUT FAIL!
About this position and our Company:
A trusted company respected in the industry. A niche market with high demand and minimal competition. An easy sell with uncapped earnings for the right sales superstar. Strong Commission Programs & Above Average Hourly Wage Base. Flexible Schedules for High Performers. Strong 60 day valued-based sales training with SMART expectations/goals.
SMART - S - Specific, M - Measurable, A- Achievable, R - Realistic, T- Timely
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.