Post job

Customer service representative jobs in Ocean Springs, MS

- 186 jobs
All
Customer Service Representative
Call Center Representative
Account Services Representative
Customer Service Advisor
Customer Service Consultant
Collections, Customer Service
Service Officer
Guest Service Representative
Customer Service Clerk
  • Customer Service Consultant

    Caliber Holdings

    Customer service representative job in Gulfport, MS

    Service Center Gulfport - 25th Ave Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Can begin accruing day 1 Career growth opportunities - we promote from within! A career for life: You'll gain hands-on experience within a production shop. REQUIREMENTS: 2+ years of customer facing experience; sales experience a plus Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly “World Class” customer service to internal and external customers Caliber is an Equal Opportunity Employer
    $24k-50k yearly est. Auto-Apply 60d+ ago
  • WORKERS' COMP CALL CENTER REPRESENTATIVE

    Bienville Orthopaedic Specialist LLC

    Customer service representative job in Biloxi, MS

    Job Description Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner. • Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a timely manner • Receives and forwards patient requests to appropriate clinical staff in a timely manner. • Enters patient information into the electronic health records (EHR) system. • Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. • Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. • Performs other duties as assigned. Education: • High School Diploma or equivalent. • 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: • Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. • Must demonstrate ability to analyze data and resolve complex problems. • Must have the ability to work independently while managing time and workload appropriately. • Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. • Experience with medical scheduling/billing systems preferred. • Exceptional customer service, interpersonal skills, and communication skills. • Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
    $20k-27k yearly est. 2d ago
  • Customer Service Clerk

    Bridesmaids

    Customer service representative job in Biloxi, MS

    Job Description Join Our Team as a Customer Service Clerk! Are you a people person who loves helping others? Do you enjoy working in a dynamic and fast-paced environment? If so, we'd love to meet you! We're looking for a friendly and dedicated Customer Service Clerk to join our team and be the face of our front counter. About Us At our company, we pride ourselves on delivering exceptional service to every customer who walks through our doors. Our front counter is the heart of our operations, where we greet customers, answer questions, and ensure every interaction is a positive one. If you're ready to make a difference and enjoy being part of a supportive team, this is the place for you! What You'll Be Doing As a Customer Service Clerk, you'll play a key role in creating a welcoming and efficient experience for our customers. Your responsibilities will include: - Greeting customers with a warm and friendly attitude. - Assisting customers with inquiries and providing accurate information. - Handling transactions and ensuring accuracy in all interactions. - Maintaining a clean and organized front counter area. - Collaborating with team members to ensure smooth daily operations. What We're Looking For We're seeking someone who: - Has a positive attitude and enjoys working with people. - Is detail-oriented and can handle transactions with accuracy. - Thrives in a fast-paced environment and can multitask effectively. - Brings excellent communication and interpersonal skills to the table. - No prior experience is required-just a willingness to learn and grow! Why Join Us? While we don't offer specific benefits, we're committed to creating a supportive and enjoyable work environment where your contributions are valued. This is a great opportunity to build your skills, connect with customers, and be part of a team that cares about making every day better for those we serve. Our Culture We believe in teamwork, respect, and going the extra mile for our customers. Our front counter is more than just a place of work-it's where we build relationships, solve problems, and celebrate successes together. Ready to Apply? If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you! Take the first step toward joining our team by applying today. We can't wait to meet you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $22k-30k yearly est. 14d ago
  • Custom Service Advisor

    Gulfport Nissan

    Customer service representative job in Gulfport, MS

    We are seeking an experienced Custom Service Advisor to join our team at 228Customs. Our high-volume shop is fast-paced, productive, and a great work atmosphere! As a Custom Service Advisor, you are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, and technician scheduling. From greeting vehicle owners in the showroom to explaining the customs process, our Custom Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits Medical, Dental & Vision Group Insurance Plans & Discounts 401K Retirement Savings Plan Paid Vacation and Holidays Disability Insurance Paid Training Responsibilities Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Advise customers of estimated service and costs and review details of invoice to gain their understand of all services provided. Distribute work between technicians efficiently Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with customers Professional, well-groomed personal appearance. Clean driving record and valid driver's license Willing to submit to a pre-employment background check & drug screen Basic understanding of vehicle system Superior customer service skills At 228 Customs, our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at 228 Customs is absolutely critical to its success. As a family-owned & operated business, we consider each employee and extension of our family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative-Optical Experienced is Required

    Superior Optical Lab

    Customer service representative job in Ocean Springs, MS

    Full-time Description Are you looking for a rewarding, full time job (40+hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? Are you a hard worker? Do you want a career not just a paycheck? If so, we are looking for you. Superior Optical is an eyeglasses manufacturing facility and a federal contractor serving our veterans across the United States with quality eyeglasses and sunglasses. We are an independent lab with a strong history of growth, technological advancement and service to the industry. We at Superior are passionate about our business and have instilled a work ethic in our employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry. POSITION SUMMARY Superior Optical is looking for a positive and professional Optical Customer Service Representative to join our growing team in Ocean Springs, MS. In this role, you'll be our customers' first point of contact, responsible for delivering a best-in-class customer support experience. Monday through Friday 7:00a-4:00p or 8:00a-5:00p (Saturdays may be possible) Requirements · Responsible for helping customers with questions or concerns regarding their eye glasses · Communicating with customers in-person, answering phone calls or via email · Giving detailed explanations and recommendations of services or eye glasses · Receiving orders, calculating charges and processing payments when needed · Good problem-solving and decision-making capabilities · Update customer service databases · Reliable transportation to and from work. · Ability to speak and read English. · Ability to work a flexible schedule if needed. · Ability to sit for long periods of time · Optical Experience is required. SKILL REQUIREMENTS · Excellent attention to detail, particularly for interpreting prescriptions and checking lenses · Strong communication skills and the ability to explain technical information clearly to customers · Familiarity with optical products and tools · The ability to work effectively as part of a team · Excellent customer service skills, professionalism and compassion for others · Strong computer skills You would be eligible the following benefits: • Health, Dental, Short-Term Disability and Life Insurance • 401K • Paid Personal Time • Paid Vacation • 11 paid holidays off Drug Screen and Background Check required. Please attach resume No phone calls please! Veterans encouraged to apply!
    $22k-30k yearly est. 60d+ ago
  • Retail Account Service Rep

    Merchants & Marine Bank 4.0company rating

    Customer service representative job in Pascagoula, MS

    Job Details Experienced Pascagoula Main Branch - Pascagoula, MS Full Time High School Negligible Day BankingDescription Retail Account Service Representative Status: Full-Time Hourly Are you looking for a great career opportunity that offers growth, and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service . Merchants and Marine Bank has been proudly serving the communities along the Gulf Coast since 1899. Apply today to join the team and start serving the people in the community! Why Work for Us By joining our team, you can expect opportunities to enhance personal skills as well as professional growth. Benefits and Total Rewards The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following: Retirement - 401k Medical, Vision, and Dental Insurance Telemedicine Term Life, AD&D and Disability Plan Employee Assistance Program Paid time Off Paid Holidays (11) Tuition Assistance Job Summary Primary duties are to assist customers, other retail employees, and the bank in promoting account services. Provide excellent customer service while adhering to the banks Customer Service Expectations. Essential Functions and Responsibilities Greet customers, bank visitors and vendors aiding in directing them to the appropriate department. Answer calls, when necessary. Assist in providing customer support or transferring them to the appropriate department or Line of business. Perform account maintenance to aid customers with printing off statements, updating account information, issuing debit cards and any other new account maintenance items. Responsible for opening, closing, assisting with audits and system file maintenance for safe deposit boxes. Provides access to safe deposit box entry. Provides notary services for clients, ensuring all bank and state regulatory guidelines are adhered to. Process and document mail transactions in a timely and accurate manner. Contact clients for effective problem resolution when errors are identified. Serve as a back up to the Retail Bankers as needed. Process financial transactions with a high degree of accuracy and attention to detail. Accept and process applications for business and consumer deposit accounts. Must maintain a high degree of confidentiality with attention to security and compliance. Assist with monthly and quarterly audits as needed. Other duties as assigned by management. Working Conditions Office environment 40 hours per week, Monday through Friday The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk. For more information, contact *********************. Qualifications Minimum 2 years bank, customer service or high-level retail experience. Some cash handling experience preferred. Customer service experience with an elevated level of professionalism. Ability to communicate effectively with customers and public. Excellent computer software skills including Microsoft Office. Strong people and organizational skills. High School Diploma Required Working Conditions Office environment, but may have infrequent occasions to work outdoors. 40 hours per week, Monday through Friday. The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk. Physical Requirements While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    $23k-28k yearly est. Easy Apply 60d+ ago
  • Collection Customer Service Agent-5

    MHC Equity Lifestyle Properties

    Customer service representative job in Biloxi, MS

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Collection Customer Service Agent-5 in Biloxi, Mississippi. What you'll do: The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts. Your job will include: * Answer incoming customer service calls promptly, professionally and within established performance standards and criteria. * Place outgoing calls to customers to collect past due payments. * Take payments by credit card or check by phone * Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries. * Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records. * Respond to customer needs, questions or problems in an efficient, professional and thorough manner. * Review and analyze account information accurately to assist customer. * Answer questions, identify, research and resolve discrepancies in customer call or correspondence. * Handle any special projects which are assigned in a proper and efficient manner. * Keep call logs and reports as required. * Note adjustments and modifications to member accounts as needed. * Navigate multiple computer systems. * Train/Cross Train employees as needed Experience & skills you'll need: * High school diploma, or the equivalent. * 1+ years of experience in a call center environment. * Dedication to exceptional customer service. * Excellent written and verbal communications skills. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Siegel Group Nevada 4.5company rating

    Customer service representative job in Gautier, MS

    Job Details Gautier, MSDescription Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment
    $24k-29k yearly est. 60d+ ago
  • CSR Palm Beach Tan

    Sunray Tanning, LLC, A Palm Beach Tan Franchisee

    Customer service representative job in Long Beach, MS

    Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications: Must be at least 16 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts.
    $22k-30k yearly est. 27d ago
  • Call Center Representative

    Island View Casino Resort 4.0company rating

    Customer service representative job in Gulfport, MS

    The Call Center Representative is responsible for providing superior service to both the internal and external customer. In this role you will be responsible for expediting all incoming calls in a timely and accurate manner, respond to guest questions, as well as handling guest requests for services by following the prescribed script while handling the calls. Utilizes several computer programs simultaneously to obtain all of the information required to effectively service the guests. Processes online reservations for hotel rooms Receives internal and external phone calls to answer questions, process reservations, transfer telephone calls and provide general information. Utilizes computer systems to access information and effectively process dinner reservations using established departmental procedures. *** IF YOU ARE HAVING TROUBLE LOGGING IN TO YOUR ISLANDVIEWCASINO.COM ACCOUNT, PLEASE CONTACT TECHNICAL SUPPORT **************.
    $20k-26k yearly est. 60d+ ago
  • Customer Service Representative

    Ej's Innovations 4.2company rating

    Customer service representative job in Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 2h ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Customer service representative job in Gulfport, MS

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $22k-29k yearly est. Auto-Apply 10d ago
  • Customer Service Rep(05960) - 17145 W Wortham Rd

    Domino's Franchise

    Customer service representative job in Saucier, MS

    Team members must be able to answer phones, take orders, take customer's payments, and greet customers.
    $22k-30k yearly est. 60d+ ago
  • Automotive Customer Service Representative

    Walt Massey Chevy GMC Lucedale

    Customer service representative job in Lucedale, MS

    Automotive Customer Service Representative (Focus: Customer Satisfaction & Follow-Up) Full-Time | Career Growth Opportunities | Industry-Leading Pay Structure Are you passionate about delivering world-class customer service? Do you have a knack for follow-up and building lasting relationships? Walt Massey Automotive is seeking motivated, high-energy professionals who are ready to build a career focused on ensuring every customer experience ends with satisfaction. What You'll Do: Engage with recent service customers to ensure expectations were met and concerns addressed Follow up with customers to reinforce brand confidence and build lasting loyalty Document all customer interactions and feedback in our CRM system Partner with service and management teams to support our mission of delivering best-in-class experiences Help drive our Customer Satisfaction Index (CSI) by closing the loop and resolving any issues proactively Who We're Looking For: Driven, career-minded individuals who take pride in follow-through Friendly, confident communicators with a professional phone presence Detail-oriented, organized, and capable of managing multiple tasks Comfortable using phones, CRM tools, and other communication technology Automotive or customer service experience is a plus, but not required Why Walt Massey? Clear career path with internal promotion opportunities Competitive pay structure with performance incentives A collaborative and supportive team culture Comprehensive benefits: Health, dental, vision, and 401(k) Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail. Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail.
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Joey Strickland-State Farm Agent

    Customer service representative job in Grand Bay, AL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 30d ago
  • Guest Services Representative - Front Desk

    Courtyard Biloxi North D'Iberville

    Customer service representative job in DIberville, MS

    Provide prompt, friendly, and well-informed support to all guests in person, maintaining the excellent service and warmth associated with Courtyard by Marriott. Welcome and assist guests with exceptional customer service throughout their stay Address guest complaints and requests promptly and effectively Check guests in and out efficiently and in a welcoming manner Utilize the Fosse system for posting guest charges, billing, payments, and cash-handling procedures Manage guest mail and messages following established protocols Demonstrate proficiency in the Marriott Bonvoy Loyalty Program Develop a thorough understanding of hotel staff, room rates, amenities, and sales strategies Efficiently handle reservation requests and room assignments Answer incoming calls with proper telephone etiquette Accommodate special requests and block rooms as needed Monitor room availability and manage safe deposit box procedures Familiarize yourself with emergency and security protocols Provide information on local attractions and areas Effectively handle wake-up call requests Uphold guest room cleaning standards and lobby cleanliness Complete training on the Marriott Global Source platform Perform shift start-up and end duties, including cash handling Maintain the balance of credit cards, cash, and change funds throughout the shift Report guest or system issues promptly to management Communicate relevant information to incoming staff and management Notify maintenance of any required maintenance tasks Inform housekeeping of changes in guest itineraries Support marketing efforts by completing Company Tracking tasks Adhere to proper uniform standards consistently Willingness to train in making Starbucks drinks at the 24-hour Starbucks on-site Practice safety protocols at all times Ability to lift luggage or packages up to 40 lbs Adherence to company work rules, procedures, and policies Perform additional assigned duties within capabilities Previous experience with the Fosse system is advantageous Maintain the cleanliness and presentation of the lobby and desk area Open availability is a requirement Must be available to work flexible hours, including weekends and holidays Reliable transportation is required for commuting to and from work Excellent verbal and written communication skills are necessary to effectively interact with guests Dedicated to ensuring guest satisfaction and providing exceptional service Proficient in handling guest complaints and resolving issues promptly Capable of responsibly managing cash transactions Must possess an outgoing personality and maintain a friendly demeanor Adherence to Marriott standards for service excellence is expected Ability to work effectively in a team environment
    $19k-25k yearly est. 60d+ ago
  • Financial Service Officer

    Navigator Credit Union 3.9company rating

    Customer service representative job in DIberville, MS

    Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. ROLE: · Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs. DESCRIPTION OF DUTIES: · Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits. · Meets with members for all banking needs from basic transactions to more complex financial needs. · Responsible for building relationships in the Community and positively representing Navigator Credit Union. · Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life. · Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals. · Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services. · Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures. · Works on special projects and performs other duties as instructed or assigned by the Supervisor. · Must be able to perform multiple roles within the branch. · Must display a positive, self-starter disposition when dealing with internal and external members · Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. EXPERIENCE: · 2+ years' direct customer service experience required · Sales experience preferred EDUCATION: · High School diploma or equivalent is required. SPECIFIC SKILLS: · Above average communication skills; verbal and written. · Must successfully complete financial counselor certification program within first 6 months in position. · Above average problem solving skills, while understanding ownership of the member experience. · Self-motivated, trustworthy and a strong work ethic · Ability to work independently and as part of a team · Able to speak to various sizes groups · Able to lead by example · Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines · Proven ability to cross sell and achieve established branch and individual goals ADA REQUIREMENTS: PHYSICAL REQUIREMENTS: · Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS: · Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL REQUIREMENTS: · Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
    $28k-32k yearly est. 60d+ ago
  • RETAIL ACCOUNT SERVICE REP

    Merchants & Marine Bank 4.0company rating

    Customer service representative job in Pascagoula, MS

    Retail Account Service Representative Status: Full-Time Hourly Are you looking for a great career opportunity that offers growth, and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service. Merchants and Marine Bank has been proudly serving the communities along the Gulf Coast since 1899. Apply today to join the team and start serving the people in the community! Why Work for Us By joining our team, you can expect opportunities to enhance personal skills as well as professional growth. Benefits and Total Rewards The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following: * Retirement - 401k * Medical, Vision, and Dental Insurance * Telemedicine * Term Life, AD&D and Disability Plan * Employee Assistance Program * Paid time Off * Paid Holidays (11) * Tuition Assistance Job Summary Primary duties are to assist customers, other retail employees, and the bank in promoting account services. Provide excellent customer service while adhering to the banks Customer Service Expectations. Essential Functions and Responsibilities * Greet customers, bank visitors and vendors aiding in directing them to the appropriate department. * Answer calls, when necessary. Assist in providing customer support or transferring them to the appropriate department or Line of business. * Perform account maintenance to aid customers with printing off statements, updating account information, issuing debit cards and any other new account maintenance items. * Responsible for opening, closing, assisting with audits and system file maintenance for safe deposit boxes. Provides access to safe deposit box entry. * Provides notary services for clients, ensuring all bank and state regulatory guidelines are adhered to. * Process and document mail transactions in a timely and accurate manner. Contact clients for effective problem resolution when errors are identified. * Serve as a back up to the Retail Bankers as needed. Process financial transactions with a high degree of accuracy and attention to detail. Accept and process applications for business and consumer deposit accounts. * Must maintain a high degree of confidentiality with attention to security and compliance. * Assist with monthly and quarterly audits as needed. * Other duties as assigned by management. Working Conditions * Office environment * 40 hours per week, Monday through Friday * The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. * While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk. For more information, contact *********************. Qualifications * Minimum 2 years bank, customer service or high-level retail experience. * Some cash handling experience preferred. * Customer service experience with an elevated level of professionalism. * Ability to communicate effectively with customers and public. * Excellent computer software skills including Microsoft Office. * Strong people and organizational skills. * High School Diploma Required Working Conditions * Office environment, but may have infrequent occasions to work outdoors. * 40 hours per week, Monday through Friday. * The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. * While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk. Physical Requirements While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    $23k-28k yearly est. Easy Apply 19d ago
  • CSR Palm Beach Tan

    Sunray Tanning, LLC, A Palm Beach Tan Franchisee

    Customer service representative job in Gulfport, MS

    Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications: Must be at least 16 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts.
    $22k-30k yearly est. 27d ago
  • Customer Service Rep(05913) - 501 US-90

    Domino's Franchise

    Customer service representative job in Bay Saint Louis, MS

    Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-30k yearly est. 8d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Ocean Springs, MS?

The average customer service representative in Ocean Springs, MS earns between $20,000 and $33,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Ocean Springs, MS

$26,000

What are the biggest employers of Customer Service Representatives in Ocean Springs, MS?

The biggest employers of Customer Service Representatives in Ocean Springs, MS are:
  1. Circle K
  2. Domino's Pizza
  3. Lendmark Financial
  4. Apex Services
  5. Domino's Franchise
  6. American Cash Exchange
  7. Crunch Fitness D Iberville
  8. Jon Barry State Farm Agency
  9. Onemci
  10. Spade Recruiting USA
Job type you want
Full Time
Part Time
Internship
Temporary