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Customer Service Representative Lead - Bardstown, KY
Wesbanco Bank Inc. 4.3
Customer service representative job in Bardstown, KY
Back CustomerServiceRepresentative Lead #41-8678 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown, KY.
Market Louisville Work Hours per Week 37.5 Requirements
High school diploma required.
Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required.
Summary:
Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customerservice and operational expectations are met regarding all CustomerServiceRepresentative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customerservice needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff.
Essential Functions:
Excellent CustomerService
Identify Referral Opportunity
Leadership of CSR Line
Operational Control and Reporting
Essential Duties and Responsibilities:
Personally, models the standards of the Bank's Mission, Vision, and Pledge.
Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity.
Assists in and completes reports related to Operations as assigned by Banking Center Management.
Develops knowledge of the Bank's products and services.
.
Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description.
Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money.
Primary contact for customer issues and complex customer's needs related to CSR function.
Ensures security and dual control procedures as assigned by the Bank are met at all times.
Communicates pertinent information to the CSR staff in a timely manner.
Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank.
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
SUPERVISORY RESPONSIBILITIES
Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires.
Charged with assigning and directing work, assists with coaching, training, and evaluating performance.
Addresses complaints and resolves issues relating to the CSR line.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
Ability to write simple correspondence.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States
$28k-35k yearly est. 1d ago
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Customer Service Representative (Part-Time)
Dayton Freight 4.6
Customer service representative job in Charlestown, IN
Shift Available: 4:00 PM - 9:00 PM CustomerServiceRepresentatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customerservice skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
$33k-39k yearly est. Auto-Apply 60d+ ago
Customer Service Specialist
German American Bancorp, Inc. 4.5
Customer service representative job in New Albany, IN
Job Title: CustomerService Specialist As a CustomerService Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You'll Do:
* Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
* What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points:
* Bilingual/Multilingual
* CustomerService experience
* Cash-handling experience
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 11 paid holidays and bereavement leave
* Education assistance program
* Paid parental bonding leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
* National and local discounts on everything from computers and vacations to phones and retail shopping
* Free checking account, checks and discounted bank services
This position will be located at:
4403 Charlestown Road
New Albany, Indiana, 47150
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
$34k-39k yearly est. 60d+ ago
Customer Service - Parent Liaison at Awesome Martial Arts Schedule
Awesome S&C Clarksville 3.8
Customer service representative job in Clarksville, IN
Our team is growing again, and we are looking for a person who can help welcome our customers to our business and assist us with customerservice related goals!
We are Southern Indiana's best martial arts academy, dance school and camp programs, and we provide classes to children, teens, and adults! Our programs are a blast and we have a high-energy environment!
If you love to be around happy people who love achieving goals, then our academy is going to be a perfect fit!
Please read below for our requirements:
Must have a clean criminal background
Must have reliable transportation
Must have computer skills including: Microsoft word, (Basic) Microsoft excel, and general Internet search skills.
Must have knowledge of social media platforms including: Facebook, Twitter, and Instagram.
Must currently own a smart phone and lap top computer.
Must have great phone and texting skills.
Must be coachable and willing to learn our systems of conducting business.
The weekly schedule that this position will include is:
Monday - late afternoon to evening
Tuesday - late afternoon to evening
Thursday - late afternoon to evening
Saturday - some morning to early afternoon
Visit our websites for more details *****************************
If you feel that you will be the perfect fit for our incredible team, please apply today!
We look forward to speaking with you soon!
Awesome Sports and Camps
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Awesome Sports and Camps provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Employee discount
Schedule:
Evening shift
Tuesday evening, Thursday evening, Saturday morning/afternoon
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
CustomerService: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No
$12-13 hourly 27d ago
Fulfillment Lead, Pharmacy
Knipper 4.5
Customer service representative job in Charlestown, IN
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the Caretria Team!
The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for Caretria.
Responsibilities
KEY AREAS OF RESPONSIBILITY:
Demonstrate proficiency at all pharmacy technician activities in the fulfillment area.
Participate in training, daily monitoring, coaching and communication to team members.
Motivate and encourage contributors through positive communication and feedback.
Maintain a safe distribution/production environment.
Responsible for performing in-process inspections to ensure order accuracy on packing lines.
Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place.
Assist and provide guidance to staff for handling fulfillment and shipping order escalations.
Provide administrative support to the pharmacists and/or support staff relative to department.
Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed.
Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment.
Ensure compliance with applicable regulations, Caretria Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices.
Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…)
Participate in all training and process improvement initiatives.
Responsible for appropriate escalation of any incidents related to inventory or quality.
Obtain proficiency with pharmacy management and shipping software processes and functions.
Effective written and oral communication across multiple departments.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
High School Diploma
Pharmacy Technician license from the State of Indiana is required.
At least 2 years' experience in a high-volume pharmacy setting
Prior experience in training, lead roles, or supervisory experience is highly desirable.
Experience with HIPAA, PDMA, cGMP adverse events preferred.
Ability to read, write, speak, and understand the English language.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent written and verbal communication skills.
Excellent analytical, problem solving and decision-making skills.
Ability to accept changing workflows and unexpected demands requiring flexibility.
Ability to work under pressure and appropriately prioritize responsibilities.
Ability to work independently with minimal supervision.
Ability to develop collaborative working relationships.
Ability to prepare and write investigational reports for management review.
Working knowledge of current including Good Documentation Practices, and Good Distribution Practices.
Thorough understanding of the State of Indiana Board of Pharmacy Regulations.
Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques.
Able to use Microsoft Excel and Word at the following levels:
Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup.
Proficient in use of computers and ability to learn internal software programs.
Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent.
Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies.
PHYSICAL REQUIREMENTS:
Location of job activities 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time.
Occasional bending or stooping
Frequently required to reach with hands and arms.
Frequently lift and/or move objects up to 25 pounds.
Occasionally lift and/or move objects up to 35 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$34k-45k yearly est. Auto-Apply 3d ago
Customer Service
Hand Picked By Vern
Customer service representative job in Radcliff, KY
Join Our Team as a CustomerServiceRepresentative!
Are you passionate about helping people and creating positive experiences? At HAND PICKED BY VERN, located in Radcliff, KY, we're dedicated to providing exceptional customer care and high-quality service. If you're ready to be part of a welcoming, customer-focused team, we'd love to hear from you!
About the Role
As a CustomerServiceRepresentative, you'll be the friendly face and voice of HAND PICKED BY VERN, ensuring every customer feels valued and supported. Whether it's answering questions, resolving concerns, or assisting with purchases, your role will be pivotal in creating a seamless and enjoyable experience for our customers.
What You'll Do
Your day-to-day responsibilities will include:
- Greeting and assisting customers with a warm, professional attitude.
- Answering inquiries and providing accurate information about our products and services.
- Resolving customer concerns promptly and effectively.
- Maintaining a clean, organized, and welcoming environment.
- Supporting other team members as needed to ensure smooth operations.
What We're Looking For
We're seeking someone who is:
- Friendly, approachable, and customer-oriented.
- A strong communicator with excellent interpersonal skills.
- Reliable, organized, and able to multitask in a fast-paced environment.
- Comfortable working with a team to achieve shared goals.
- No prior experience? No problem! We're happy to welcome individuals who are eager to learn and grow with us.
Why Join HAND PICKED BY VERN?
At HAND PICKED BY VERN, we pride ourselves on fostering a supportive and inclusive environment where every team member feels valued. We believe in treating our customers and employees like family, and we're committed to creating a workplace that's as enjoyable as it is rewarding.
Ready to Apply?
If you're excited about the opportunity to deliver exceptional customerservice and be part of a close-knit team, we'd love to hear from you! Apply today and take the first step toward a fulfilling role with HAND PICKED BY VERN.
We can't wait to meet you!
$25k-51k yearly est. 2d ago
Customer Service Advisor - Jeffersonville IN
Stonebriar Auto Services
Customer service representative job in Jeffersonville, IN
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 7d ago
Call Center Rep - In Office
The Mutters Agency
Customer service representative job in Austin, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 9d ago
Customer Service Associate (cashier)
Valor 4.5
Customer service representative job in La Grange, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable CustomerService Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customerservice in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customerservice skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customerservice experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
$23k-30k yearly est. 60d+ ago
Customer Care Specialist
Mainstream Fiber Networks
Customer service representative job in Corydon, IN
Customer Care Specialist |Mainstream Fiber
**This position is 100% in Office. Our Office Locations are: Newburgh, Fowler, Corydon, and Nashville, Indiana.
About Mainstream Fiber:
At Mainstream Fiber Networks, we're more than just a fiber optic internet company: we're a Hoosier based team dedicated to propelling the digital revolution forward, and we believe that investing in our employees is the cornerstone of success.
About the Role:
The role of Customer Care Specialist, you will play a vital role in ensuring exceptional customer experiences by managing customer accounts, handling billing inquiries, providing top-notch customerservice, and assisting with sales operations support. Reporting to the Customer Support Manager, you will be responsible for addressing customer inquiries and issues promptly and effectively, while also supporting sales operations activities to drive revenue growth and customer satisfaction.
Why should you join our Team:
Permanent, Full-time Position
Pay Range: $19-21
1st Shift
Access to Company Benefits:
Paid Time Off
10 Paid Holidays
Medical Insurance
Dental and Vision Insurance
Health Savings Account (HSA)
Company Funded Life Insurance
401(k) Retirement Savings Plan
FMLA
Unpaid Company Leave
Job Perks:
Competitive Compensation
Comprehensive company paid training provided.
Company-provided uniforms
Boot allowance for Outside Plant Employees
Newly Updated Equipment and Vehicles
Internal career advancement opportunities
Exclusive employee discounts on company services
Life Mart discounts for various products and services
Pay Active (Daily/weekly Pay Opportunities)
Wisely Pay Cards
New Hire and Annual provided Company Merch
Annual Company Events
Key Responsibilities:
Manage customer accounts by updating account information, processing account changes, and ensuring accuracy of customer records.
Proactively engage with customers to understand their needs, preferences, and challenges, and provide personalized assistance as required.
Respond to billing inquiries from customers, including questions about invoices, payment methods, and billing discrepancies.
Investigate and resolve billing issues promptly, ensuring customer satisfaction and adherence to billing policies and procedures.
Provide excellent customerservice via phone, email, CRM, or other communication channels, addressing customer inquiries, concerns, and feedback in a professional and courteous manner.
Demonstrate empathy, patience, and active listening skills to understand and resolve customer issues effectively.
Assist with sales operations activities to support the sales team in achieving their targets.
Collaborate with sales representatives to provide administrative support and ensure seamless coordination between sales and customer support functions.
Develop a deep understanding of the company's products, services, and offerings to effectively address customer inquiries and provide accurate information.
Stay updated on product features, updates, and promotions to educate customers and drive product adoption and retention.
Maintain accurate and detailed records of customer interactions, inquiries, and resolutions using CRM software or other relevant systems.
Generate reports and insights on customer support metrics, trends, and performance to identify areas for improvement and inform decision-making.
Some customer troubleshooting such as checking network connectivity, verify login credentials, and clearing browser cache and cookies prior to escalating customers to Network Operations team.
Perform other related duties as required and assigned.
Key Qualifications:
HSD, or equivalent education, is required.
2+ years of experience in customer support, or related roles.
Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
Strong problem-solving abilities and attention to detail, with a focus on delivering timely and accurate solutions to customer inquiries and issues.
Proficiency in CRM software, Microsoft Office Suite, and other relevant software applications.
Ability to work independently and collaboratively in a fast-paced environment, multitasking and prioritizing tasks effectively.
Positive attitude, empathy, and a genuine desire to help customers and provide outstanding service.
Post-Application Details:
After submitting your application, if your skills and experience align well with the position, you will move on to the next stages in the interviewing process. Even if this particular role doesn't work out, rest assured that you remain part of our network. This ensures that all our recruiters will have access to your profile, broadening your potential opportunities.
$19-21 hourly Auto-Apply 10d ago
Dinner Train Reservationist
R.J. Corman 4.4
Customer service representative job in Bardstown, KY
R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train.
Responsibilities:
* Serves as customerservice for call-ins requesting to book or needing information
* Review upcoming excursion availability and special requests
* Assist with building seating chart for excursions
* Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc.
* Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc.
* Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date.
* Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc.
* Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues.
* Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill.
* Make customer satisfaction your highest priority.
* Perform other duties as assigned.
Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work.
Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.
$28k-33k yearly est. 34d ago
SALES REPRESENTATIVE / CUSTOMER SERVICE
RNR Tire Express and Custom Wheels-Clarksville
Customer service representative job in Clarksville, IN
Job Description
Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team!
Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together!
Overview Of Our Company:
We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus.
Requirements/Responsibilities
CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$32k-44k yearly est. 11d ago
Customer Care Specialist
Pharmacord
Customer service representative job in Jeffersonville, IN
Customer service representative job in Sellersburg, IN
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Paid time off
Vision insurance
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
BENEFITS
Dental
Vision
Life Insurance
401k
Disability
Accident Insurance
Legal Shield
Paid Time Off
Weekly Pay
Employee Discount Program
Employee Assistance Program
Employer Provided Uniforms
POSITION SUMMARY As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customerservice and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products, services, warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers' expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
Able to explain basic automotive inspection results to customers
Ability to use computer systems to order and request shipment of tires and parts
Process incoming purchase orders and return orders per store procedures
QUALIFICATIONS
3 year minimum tire & auto service sales experience
Strong auto service & tire sales knowledge
Good leadership abilities and team building
Excellent customerservice and communication skills
Strong organizational skills
Proficient at preventive maintenance sales
Maintain professional appearance at all times
Have problem solving abilities and be a self-starter
Multi-tasking abilities
Join our team today!
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Compensation: $45,000.00 - $85,000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
$45k-85k yearly Auto-Apply 60d+ ago
Fulfillment Lead, Pharmacy
Knipperx Inc.
Customer service representative job in Charlestown, IN
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the Caretria Team!
The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for Caretria.
Responsibilities
KEY AREAS OF RESPONSIBILITY:
Demonstrate proficiency at all pharmacy technician activities in the fulfillment area.
Participate in training, daily monitoring, coaching and communication to team members.
Motivate and encourage contributors through positive communication and feedback.
Maintain a safe distribution/production environment.
Responsible for performing in-process inspections to ensure order accuracy on packing lines.
Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place.
Assist and provide guidance to staff for handling fulfillment and shipping order escalations.
Provide administrative support to the pharmacists and/or support staff relative to department.
Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed.
Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment.
Ensure compliance with applicable regulations, Caretria Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices.
Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…)
Participate in all training and process improvement initiatives.
Responsible for appropriate escalation of any incidents related to inventory or quality.
Obtain proficiency with pharmacy management and shipping software processes and functions.
Effective written and oral communication across multiple departments.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
High School Diploma
Pharmacy Technician license from the State of Indiana is required.
At least 2 years' experience in a high-volume pharmacy setting
Prior experience in training, lead roles, or supervisory experience is highly desirable.
Experience with HIPAA, PDMA, cGMP adverse events preferred.
Ability to read, write, speak, and understand the English language.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent written and verbal communication skills.
Excellent analytical, problem solving and decision-making skills.
Ability to accept changing workflows and unexpected demands requiring flexibility.
Ability to work under pressure and appropriately prioritize responsibilities.
Ability to work independently with minimal supervision.
Ability to develop collaborative working relationships.
Ability to prepare and write investigational reports for management review.
Working knowledge of current including Good Documentation Practices, and Good Distribution Practices.
Thorough understanding of the State of Indiana Board of Pharmacy Regulations.
Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques.
Able to use Microsoft Excel and Word at the following levels:
Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup.
Proficient in use of computers and ability to learn internal software programs.
Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent.
Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies.
PHYSICAL REQUIREMENTS:
Location of job activities 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time.
Occasional bending or stooping
Frequently required to reach with hands and arms.
Frequently lift and/or move objects up to 25 pounds.
Occasionally lift and/or move objects up to 35 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$32k-41k yearly est. Auto-Apply 3d ago
Customer Service Representative - State Farm Agent Team Member
State Farm Agent 4.4
Customer service representative job in Bardstown, KY
Responsive recruiter Benefits:
401(k) matching
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:As a CustomerServiceRepresentative with Travis Easterling - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
We're Hiring!
We are a growing agency with big dreams and lots of potential.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$28k-34k yearly est. Auto-Apply 8d ago
SALES REPRESENTATIVE / CUSTOMER SERVICE
RNR Tire Express and Custom Wheels-Elizabethtown
Customer service representative job in Elizabethtown, KY
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$27k-38k yearly est. 13d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Jackson-State Farm Agent
Customer service representative job in Jeffersonville, IN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must be able to obtain Property / Casualty license, current licensees preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 19d ago
Promotional Customer Service Representative - Entry Level - Immediate Hire
New Catalystorporated
Customer service representative job in Jeffersonville, IN
We are actively hiring Entry-Level Promotional CustomerServiceRepresentatives in Jeffersonville, IN for an immediate start. This opportunity is perfect for energetic, outgoing individuals looking to begin a career in event marketing, brand promotions, customer engagement, and experiential marketing.
In this role, you will represent national brands and client partners at live events, retail activations, trade shows, pop-up promotions, and community outreach campaigns. No prior marketing experience required-we offer paid training, hands-on mentorship, and fast-track advancement opportunities.
Why Join Our Team
Paid, hands-on training in promotional marketing and brand representation
Opportunities to travel and work events throughout the region
Performance-based incentives, bonuses, and commission opportunities
Clear career advancement paths into team leadership, management, and account-level roles
High-energy, supportive, and team-oriented work environment
Key Responsibilities
Represent national brands and client partners at retail events, trade shows, pop-ups, and community activations
Engage customers with a professional, friendly, and confident approach
Distribute promotional materials, product samples, and brand messaging
Assist with event setup, execution, and breakdown
Track customer interactions and collect event feedback and lead information
Collaborate with team members to meet campaign goals and performance targets
Qualifications
18 years of age or older and authorized to work in the United States
Outgoing, energetic, and comfortable interacting with the public
Positive attitude, coachable mindset, and eagerness to learn
Self-motivated with a strong work ethic
Reliable transportation for event assignments
Experience in retail, hospitality, sales, customerservice, promotions, or events is a plus-but not required
What We Offer
Competitive weekly pay, including base pay, uncapped commission, and bonuses
Paid training program focused on long-term career growth
Travel opportunities for select campaigns and top performers
Advancement based on performance and leadership potential
Hands-on experience in event marketing, promotional campaigns, and customerservice
$27k-35k yearly est. Auto-Apply 7d ago
Customer Service Rep(02580) - 1503 E 10th St
Domino's Franchise
Customer service representative job in Jeffersonville, IN
DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.
we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.
We are always looking for exceptional talent and dedication.
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Qualifications
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customerservice process.
Managing a team of junior customerservicerepresentatives.
Ensure customer satisfaction and provide professional customer support.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 2d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Shively, KY?
The average customer service representative in Shively, KY earns between $23,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Shively, KY
$29,000
What are the biggest employers of Customer Service Representatives in Shively, KY?
The biggest employers of Customer Service Representatives in Shively, KY are: