Customer service representative jobs in Smyrna, TN - 512 jobs

Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Key Responsibilities * Manage and coordinate system-wide flight delays within the Company's operating systems, ensuring timely and accurate communication to internal and external stakeholders. * Communicate delay plans to divisions outside of SOC, maintaining strong cross-departmental alignment. * Assign gates and update gate changes throughout the day, ensuring FIDS/GIDS accuracy and continuity of station operations. * Anticipate passenger disruption needs and collaborate with stations and Reservations on re-accommodations and service recovery. * Support the Reservations team during peak call volume, IROPs, and large-scale re-accommodation events. * Create, update, and manage customer service-related training documents, resource libraries, and digital applications. * Deliver customer service training (new hire, recurrent, targeted refreshers) via in-person sessions, webinars, and on-site visits. * Research, track, and report on irregular operations (IROPs), identifying trends and improvement opportunities. * Manage, monitor, and report key performance indicators (KPIs) related to customer service, station performance, and guest impact. * Comply with all departmental policies and procedures. * Other duties as assigned by leadership

What We Need Corpay is currently looking to hire an Inbound Sales Representative to join our Small Fleet team, within our Comdata division. This position falls under our North American Trucking line of business and is located in Brentwood, TN. In this role, you will be responsible for identifying potential prospects, qualifying the prospect and completing the sales cycle to finalize evaluation of that prospect, and completion of agreement. You will report directly to Manager of Small Fleet and regularly collaborate with North American Trucking inside sales team. How We Work As an Inbound Sales Representative, you will be expected to work in office location environment. Corpay will set you up for success by providing: Assigned workspace in office and home office Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Scheduling, allocating workloads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals Performing initial contact by email or phone to potential prospects Developing inside sales selling techniques Initiating and completing research on new prospects in specific vertical markets Obtaining complete and accurate customer contact information and other details as necessary Entering all information in prospect database Evaluating prospects to determine their potential Completing presentation of appropriate program to potential prospects Completing sales process with potential prospects that includes: initial call qualification, close of sale, start up and account development Performing other duties as assigned by the Inside Sales Manager or Vice President of Inside Sales Qualifications & Skills High School Diploma required; Associate Degree preferred 1+ years of proven sales success is preferred Knowledge of MS Word, Excel and PowerPoint Must be self-motivated and have the ability to work with minimal supervision in a team environment Exhibit professional skills and relate well with others Excellent communication skills including verbal and written form Illustrate an outgoing personality and demonstrate personal confidence Character makeup should be appropriate for sales position based on standard SPQ test Must be able to work on numerous projects at once Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. #LI-CC3 #INDSALES

The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer. The CSR will also handle various data entry tasks such as inputting work order details, technician completion details, and repair quotes. Currently hiring for the following shift: Monday-Friday 6 AM to 3 PM ESSENTIAL FUNCTIONS: Input work order details from customers into ICEE's internal call entry program for scheduling purposes. Input repair quotes and technician completion details into various customer web portals. Provide available updates on existing service calls to the customer. Undertake various data entry tasks as assigned by the Customer Service Supervisor. Manage call-ins and contact appropriate Field Director with details. Perform other duties as assigned by the Project Manager. Represent ICEE with a positive, fun, and upbeat attitude. COMPETENCIES: Customer relations, interpersonal relationships, team relations, and service. Excellent organizational and time management skills. Must be a self-starter with the ability to lead a Service Region to accomplish team goals. Great oral and written communication skills. Proficient with all aspects of Microsoft Office (Word, Excel, PowerPoint). Drive call center Key Performance Indicators. Results oriented with strong time management skills with the ability to multi-task in a fast-paced department. Ability to work in a team environment and assisting fellow co-workers when needed Flexibility regarding ongoing changes in procedures and policies. Able to process high volumes of work consistently. Strong decision-making skills. Ability to quickly learn and retain various web-based platforms. Attention to detail and accuracy. EDUCATION AND EXPERIENCE: At least 1 to 2 years of experience in customer service. Demonstrated problem solving and analytical skills. Excellent communication and interpersonal skills. Proven track record of meeting or exceeding department performance goals. Pay from: $18/hour Pay is commensurate with experience, education, skills, training, and certifications. ICEE offers its Employees: Paid holidays, Sick time and Paid vacation Birthday Holiday (Must be used within Employee Birthday Month) Medical, Dental, Vision Insurance Employee Stock Purchase Program Life Insurance 401 (k) Plan …and much more!!! EEO STATEMENT ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN! Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries. What You'll Do: Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions. Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression. Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs. Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development. Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations. Your Skills and Qualifications: Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment. Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you. Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression. Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products. Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success. What We Offer: Weekly Pay: Earn reliable weekly compensation based on your performance and results. W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth. Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities. Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day. Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!

Job DescriptionEmbark on a Journey as Our Client Relationship Specialist Imagine a role that bridges technical mastery with strategic salesmanship. As our Client Relationship Specialist, you'll be the linchpin in maximizing our market influence by fusing your sharp technical insights with adept sales strategies. What Makes You Essential? Strategy Architect: Craft and execute winning game plans to boost sales across existing and potential customer territories. Partner & Advisor: Become invaluable by understanding clients' businesses, serving as the go-to expert. Market & Competitive Insight: Share critical market intelligence that can refine our services. Problem Solver: Suggest solutions that minimize risk, drive revenue, and save costs. Revenue & Solutions Calculator: Create financial and competitive solutions tailored to our customers' needs. A Look Ahead As you engage, prepare to thrive without supervisory duties, instead focusing wholly on innovation and growth. Are You the Right Match? If you possess a technical degree or have thrived in industrial sales, we want you! Showcase your communication prowess, project management skills, and problem-solving flair. Your journey here is just the beginning. Envision Work The physical demands and work environment: Blend hands-on mechanics with client-facing discussions in varying settings, always prioritizing safety and adaptability.

Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Benefits: Competitive salary Dental insurance Health insurance Vision insurance Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years of personal lines insurance account management experience as well as a Bachelors Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

We are looking for a highly motivated and results-driven individual to join our team as a Customer and Sales Representative/Inbound Appointment Specialist. In this role, you will be responsible for handling inbound calls from potential, new, and existing customers, as well as conducting outbound calls to convert leads into qualified in-home appointments. Your primary goal is to set appointments with all decision-makers present, ensuring our sales professionals have the best opportunity to close deals. About Us: Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top-of-the-line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country. Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success. Key Responsibilities: Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms. Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source. Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information. Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems. Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion. Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads. Requirements Qualifications: Previous experience in a call center or sales role is preferred. Excellent verbal and written communication skills. Strong customer service skills. Strong computer proficiency; ability to talk and type simultaneously. Highly organized, with strong multitasking capabilities. Financially motivated and driven to succeed in a fast-paced environment. Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset. What Makes Us The Best Choice? Competitive Compensation: We offer competitive wages based on experience and performance. Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development. Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement. We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.

**Responsibilities:** + Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services. + Responds to telephone inquiries and orders from homecare patients and referral sources. + Provides information on equipment, supplies and services. + Determines the best method for providing services. + May assist walk-in patients with the selection of equipment, supplies and services. + Timely processing/facilitation of patient orders. + Processes telephone orders by preparing patient paperwork. + Verifies insurance and/or other method of payment. + Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed. + May perform data entry. + Distributes copies of paperwork to appropriate personnel. + May assist with the processing of billing paperwork. + Effective coordination of patient services/supplies. + Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel. + Ensures deliveries and set-ups can be arranged in a timely manner. + Appropriate documentation. + Accurately maintains files of all patient account profile information and referral source data. + Customer satisfaction. + Resolves patient complaints by identifying problems and coordinating appropriate corrective action. + The primary responsibilities are to verify insurance coverage for potential new clients. + Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successly and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers. + This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs. + Strong attention to detail, and proven analytic and problem solving. **Experience:** + Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus. + Minimum of 1 year experience in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. + Basic alpha number data entry skills with attention to accuracy and quality is essential. + Intermediate math skills are required with attention to detail and quality essential. + Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. + Ability to work with people in a team environment while meeting individual performance goals. + Must be able to read and interpret policies, procedures and instructions. + Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential. **Education:** + High school diploma or GED. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Client Relationship Specialist Compensation: $70,000 - $80,000 (based on experience) Status: Full time; In Office The best and brightest always have choices in the wealth management arena. Working with our firm is an investment in your future that will reap rewards for years to come. We are a close, tightly knit team that works collaboratively to bring our values to life each day: hard work, humility, optimism, responsiveness, and doing whatever needs to be done to make things right. Some things to know about us: We are a family business, and we treat each other like family. That sounds like a cliché, but it's the truth. We are honest, caring people. Our team is small and growing, specializing in high-net-worth clients. This means we carry a broad range of expertise to provide the utmost in client service to our clients. You'll be able to learn from the best across many aspects of the financial services industry. Our office is committed to delivering high-quality, high-touch experiences to our clients so that, no matter whom they work with, clients know that they are receiving our utmost attention. Being their advocate is the highest honor for us! Sound appealing? We are building a team with people who share our values and want to contribute to our clients' experiences. We would like you to think of how we can do things better, make an impact, and continue to grow. We are excited to have an opportunity to welcome a Client Relationship Specialist to our team who will support the firm's senior staff. The attributes that we are looking for in a teammate include: Trustworthiness Insistent, consistent attention to detail Energy and enthusiasm Commitment to exceeding client expectations Flexibility and openness to step in and do whatever is needed to support the team Interest in working on varied assignments with people across the firm Strong communication and interpersonal skills, showing an ability to connect with others and build relationships within the firm and across our client base Ability to anticipate the needs of the advisor and the team overall Self-directed time management and prioritization capabilities and outstanding organizational skills Self-motivation, having the ability to self-start, take initiative, and be proactive Demonstrated integrity, work ethic, professionalism, and an obligation to maintain firm and client confidentiality Poise and maturity, especially in stressful situations Team player with strong desire to be a long-term contributing member of the team, willing to step in and do whatever needs to be done A long view of the opportunities presented by the firm and the industry overall If you are a fit for this position, we know that you are interested in more details. Read on! As a Client Relationship Specialist, you can expect to: Think. We want your mind in the mix, to perceive, observe, reflect, decide, and act. For example: All meeting preparation - from investment updates to financial planning updates Input data for new client financial plans Make recommendations to systematize and improve office functioning Update social media with approved educational content Engage with clients in a professional, kind, and courteous manner. For example: Attend all in-office and Zoom client meetings Take notes during client meetings Conduct check-in calls with clients Answer phones in a professional and courteous manner Greet clients and respond to their immediate needs Demonstrate access to and use of the client portal; conduct client training; troubleshoot issues; give instructions for IRA RMD charitable donations; notify clients of IRA RMDs and give instructions for satisfying requirements; generate and send tax forms Organize and plan events for clients and prospects Intake, screen, organize and process all that you are able, focus your own and the team's attention on the items that require personal attention, and ensure that all activities are captured, scheduled, and completed. For example: Follow up on post-meeting tasks, initiating action and monitoring until complete Update cost basis information Provide total office coverage in the absence of the administrative assistant Handle all incoming and outgoing mail and packages Stay apprised of client meetings and ongoing activities, keeping up to date on the advisors' priorities and projects, goals, and timelines and what they want/need to do with each on an ongoing basis so that you can process, schedule, and oversee projects. For example: Anticipate advisor needs and handle them proactively Prepare new account and investment paperwork Place trades at the direction of the advisor Process money movement requests Track planning fees Generate client reports; generate Morningstar reports Scan client statements, correspondence, and documents Data entry of all clients personal and financial information Coordinate the advisors' calendar availability; appropriately blocking time and coordinating commitments with the team. For example: Complete projects assigned by senior staff members This position serves as the primary liaison between Financial Advisors and clients to ensure quality service is provided throughout the firm's client base. It's expected that the candidate provides proactive task management of necessary Financial Planning initiatives that increase per advisor capacity to serve clients and facilitate client growth. You will work closely with the Operations Team to ensure clients are well served and company goals and objectives are met. This position is not required to generate new clients for the firm but help Financial Advisors do so by freeing up their time. Qualifications for this role include: BS/BA in finance or business administration is preferred, but not required Minimum of three years of experience in the financial services industry required Experience in the wealth management or an investment-related industry with emphasis on understanding of the independent wealth management/RIA arena required Series 65 is require RIA experience (independent, a larger national group or "fee only") is a plus Superior client service, communication, and relationship management skills High level of detail orientation, strong decision making and analytical skills Strong computer desktop skills are required: Microsoft Office Suite (Excel (pivot tables), Outlook, Word, etc.) and CRM, for example Ability to work simultaneously with multiple programs is required Ability to learn and apply new programs quickly and efficiently is required Orion and Redtail experience is a plus Technology-forward Client facing experience Problem solver Ability to thrive in a fast-paced environment and step in to do whatever needs to be done Ability to take direction and follow procedures flawlessly, time after time Patience to do repetitive work correctly and accurately - “everything speaks” Demonstrated job stability and career progression Team player who enjoys working with others and has a servant mindset and positive attitude Team members will have career tracks to choose from. For example, CRSs who want to become planners will be supported in pursuing either the CFP (Certified Financial Planner) or the FPQP (Financial Paraplanner Qualified Professional) designation and have opportunities to contribute to the creation of personal financial plans for our clients. CRSs who are interested in working closely with our highest net worth clients in all aspects of their lives may move to support our family office services. Whichever path you choose, your commitment to our firm will be reciprocated by our investment in you and your future! Get in touch today so that we can get to know you! As a Client Relationship Specialist, you will work with some of the most successful business owners, families, and individuals around. You will provide life-changing support to clients who look to us as advocates for their hopes and dreams. We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you. We look forward to meeting you!

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

Call Center Representative - Bilingual The Call Center Representative - Bilingual is the first Monogram Health voice the patient meets. The Call Center Representative - Bilingual is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program. The Patient Care Center is open and staffed seven (7) days per week between the core business hours of 8:00am to 7:00pm (CST) Monday through Friday, and 8:00 am - 5:00 pm (CST) Saturday and Sunday. The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity. Roles and Responsibilities Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers. Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment. Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services. Protects the health care privacy of patients by strictly following HIPAA regulations. Notates and enters data as needed into Salesforce, as required to support all activities of the call. Fields call with a positive attitude, building rapport and trust with patients. Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned. Proficiency in using various software, electronic health record platform(s), and multiple screens. Essential Job Functions: Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics. Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others. Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing. Sitting - 100% Standing - 5% Walking - 2% On-site position - 100% Position Requirements High School Diploma or GED required. Must be 18 years of age or older. English language proficiency required; bilingual (Spanish/English) required. Proven ability to learn and retain information in an exceptionally fast-paced environment. Proven ability to balance multiple competing priorities while meeting or exceeding deadlines. Must possess an innate ability to overcome objections. Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy. Thrive in a very fast paced start up environment while embracing change with a "can do" attitude. Demonstrated verbal, listening, and written communication skills are required. Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is significant and strongly preferred. Knowledge of medical terminology Previous home health and care management experience preferred. Benefits Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care. Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

About Us : Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry. Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company. Call Center Representative Responsibilities: Provide superior customer service within a fast-paced environment Answer phone calls, reply to emails, and resolve customer issues Manage the needs of customers independently Update account information in a comprehensive database Maintain quotas, goals, and metrics Notate and determine issues with customers and their inquiries accurately Call Center Representative Requirements: One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment Ability to work well independently and also contribute to the overall success of the team Excellent oral and written communication skills Superior interpersonal skills and strong attention to detail Ability to multi-task effectively and flexible to adapt to change If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: * Answer incoming calls immediately and with a smile * Manage incoming customer communications (email, text messages, phone calls) * Record call information accurately such, as referring vet information * Ensure phone calls get transferred to a doctor quickly for anything medically related * Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in * Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks * Offer them beverages or snacks, and find ways to deliver a unique and curated experience * Listen to customers' needs with the intent to understand * Take ownership of customer complaints, be empathetic, and work to resolve them quickly * Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service * Invite customers to provide feedback by completing a survey * Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency * Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion * Accompany customers to the exit and thank them for trusting us with their pet's care * Always find a creative way to say yes to our customer's needs Focus: * Engage in conversations with customers while they are waiting * Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team * Update or provide feedback to the nurses and doctors about customers needs * Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs * Educate customers on end-of-life details such as cremation options * Call/text customers 24 hours after their visit to follow up on their pet's care * Ensure customers are invited to stay with their pet * Initiate video chats between customers, their pet, and our team when they cannot be in the hospital Participation: * Identify creative opportunities for customer participation in a valuable and safe way * Celebrate and capture special moments, with permission from the customer * Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: * 2+ years of experience in a customer service role * Advanced proficiency in computer programs and practice management software * Highly organized with strong attention to detail * Ability to communicate with anyone and everyone * Strong multitasking skills * High emotional intelligence. You can 'read a room' and plan and act accordingly * Adaptable and amenable in 'high stakes' environments * A natural people pleaser * Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: * Industry-leading compensation * 401K w/ company match * Health, Vision, and Dental Insurance * Paid parental leave - 10 weeks of paid leave at 100% of regular salary * Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career! * Flexible work schedules for a true work-life balance * Something new every day - you'll never be bored in emergency medicine * We build our hospitals from scratch. You'll be using all of the latest equipment and technology. * Generous employee pet discount * Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! * Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN) Jolly Roofing & Contracting Co., LLC Full-time | Hybrid (Brentwood, TN) About the Role Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented. Key Responsibilities Communicate clearly and professionally with customers and internal staff via phone and email Research and resolve billing issues, payment disputes, and account discrepancies Track and manage customer accounts and document all communications accurately Follow up regularly on outstanding balances until accounts are brought current Use Microsoft Excel and other software tools to manage account data and collections processes What You'll Need Strong verbal and written communication skills Excellent attention to detail and recordkeeping Problem-solving mindset with persistence and follow-through Proficiency in Microsoft Excel and computer-based workflows At least 1 year of experience in collections and/or customer service High school diploma or GED required Schedule Full-time, Monday-Friday Hybrid schedule based in Brentwood, TN Pay and Benefits Competitive pay based on experience Medical, Dental, Vision, and Life Insurance 401(k) plan with company match Sign-on bonus, referral incentives, and training bonuses Weekly direct deposit Growth opportunities within a respected commercial roofing company About Jolly Roofing Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time. Equal Opportunity Employer Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to join a company that values your work ethic and attention to detail? Apply today to become part of the Jolly Roofing family! Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record. Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply. By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements. Job Posted by ApplicantPro

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Service Representative for the Sheraton in Brentwood, TN. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program Starting at $17 per hour

The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process. FSRs regularly apply policies and best practices based on FirstBank and financial industry knowledge. Essential Duties and Responsibilties: Achieve personal and Financial Center targets and goals by identifying customer needs and providing appropriate guidance and perspective when recommending and explaining bank products and services; make referrals to the appropriate bank partners as customer needs dictate. Answer customers' questions regarding products and services; research and resolve customer issues according to established guidelines, brand model and service standards; encourage retention of bank customers as well as increase product usage by recognizing and closing cross-sell opportunities. Maintain knowledge of FirstBank products, bank partners, loan process, policies and procedures, etc., articulating knowledge and educating others as needed. Build relationships with community businesses and personal clients, represent the Bank during community events and activities; participate in outside sales opportunities such as the Bank At Work Program. Accept consumer loan applications and submit to underwriting; close consumer loans as appropriate. Perform Financial Center operations activities in a support or lead role, which may include but is not limited to: Assist customers with safe deposit box entry and accurate log maintenance. Account maintenance, wire transfers, fraud packets, etc Process reports as needed, including but not limited to the Nonsufficient Funds (NSF) report. Assist in a Teller capacity when needed. Financial Center Security Coordinator duties and/or Financial Center Disaster Recovery Notebook procedures as needed and required. Provide consistent, distinctive service to all customers when delivering the FirstBank service experience. Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols. Regular and reliable attendance. Perform other duties as assigned. Qualification: Education: High school diploma or the equivalent required Experience: Minimum of two years. Banking or sales environment experience is required. Certifications and Licenses: National Mortgage Lending Service (NMLS) certification and Notary preferred. Must be bonded within first six months of employment. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.

Job DescriptionPosition: Call Center Representative The Call Center Representative is the first Monogram Health voice the patient meets. The Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program. The Patient Care Center is open and staffed seven (7) days per week between the core business hours of 8:00am to 7:00pm (CST) Monday through Friday, and 8:00 am - 5:00 pm (CST) Saturday and Sunday. The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity. Roles and Responsibilities Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers. Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment. Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services. Protects the health care privacy of patients by strictly following HIPAA regulations. Notates and enters data as needed into Salesforce, as required to support all activities of the call. Fields call with a positive attitude, building rapport and trust with patients. Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned. Proficiency in using various software, electronic health record platform(s), and multiple screens. Essential Job Functions: Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics. Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others. Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing. Sitting - 100% Standing - 5% Walking - 2% On-site position - 100% Position Requirements High School Diploma or GED required. Must be 18 years of age or older. English language proficiency required; bilingual (Spanish/English) preferred. Proven ability to learn and retain information in an exceptionally fast-paced environment. Proven ability to balance multiple competing priorities while meeting or exceeding deadlines. Must possess an innate ability to overcome objections. Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy. Thrive in a very fast paced start up environment while embracing change with a "can do" attitude. Demonstrated verbal, listening, and written communication skills are required. Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology Previous home health and care management experience preferred. Benefits Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care. Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.