Customer Service Representative
Customer service representative job in Allen Park, MI
Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims.
Qualified candidates will have the following experience and skills:
We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry.
Key Responsibilities:
Handle inbound calls from people, customers related to their healthcare.
Follow up with members on claim statuses, required documents, and any additional information needed.
Assist members with claims status, submitting required documents.
Provide detailed explanations of claims decisions and necessary next steps.
Guide members through the process of submitting claims and appeals.
Deliver exceptional customer service by actively listening to members' needs and concerns.
Address and resolve member inquiries in a timely and professional manner.
Ensure members feel supported and informed throughout their claims process.
Accurately document all client interactions and updates in the company's CRM system.
Prepare and maintain reports on call outcomes and client feedback.
Follow up on unresolved issues and ensure they are addressed promptly.
Adhere to company policies and procedures, including those related to privacy and confidentiality.
Qualifications:
High school diploma or equivalent required; Associate or bachelor's degree preferred.
Previous experience in a call center environment, preferably in the healthcare or insurance industry.
Strong customer service skills with the ability to effectively communicate and empathize with callers.
Excellent problem-solving skills and attention to detail.
Proficiency in using computer systems and navigating multiple software applications simultaneously.
Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.
Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
If you are interested, please apply here or email an updated copy of your resume to ****************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings
Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Customer Service Rep
Customer service representative job in Northwood, OH
Cardinal Staffing Services is hiring for Customer Service in Northwood, OH. Working onsite in an industrial metal and plastic sales company that is looking to expand their team!
Assisting customer in using our website to place orders or find pricing information
Answering questions regarding order status, delivery, or questions about materials we offer
Answering phone and fax inquiries for quotes
Managing 3-4 online chats with customers
Entering orders using our internal entry system
Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
This position will require candidates to have 2-5 years of customer service AND manager experience, know MS Office applications, and have knowledge of the metals distribution industry.
You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude. Cardinal Staffing Services is invested in their team members! All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available. You can work from 11:00 am - 8:00 pm.
About Cardinal Staffing
At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, SureStaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).
We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:
Access to a wide range of job opportunities
Competitive pay
Health and Wellness Programs (including EAP)
Medical benefits including medical, vision, dental, and prescriptions
Electronic weekly pay
Employee Advocacy & Personalized Job Support
Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer.
Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today!
#IND1
Entry Level - Customer Serivce
Customer service representative job in Bowling Green, OH
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
***********************************
Job Description
Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential.
An entry level marketing representative presents our client products via
in-store presentations. Our ideal candidate should be great with people,
ambitious to grow and be able to thrive in a fast-paced, team-oriented
culture.
What does an Entry Level Marketing Rep do?
Collaborates each morning in strategy and meetings
Has direct communication face to face with customers
Lead and build a marketing team
Conducts face to face presentations (full paid training provided)
Trains and develops others in leadership
Has opportunity to manage a territory
Contributes to growth planning and market expansion
Why work with Indy Marketing?
We represent Fortune 100 clients in some of the largest retailers in the world
Our culture is energetic and positive, the ideal team environment
Travel opportunities
Bonuses for top marketing representatives
Networking and mentor-ship from top representative and managers
Quick advancement with no seniority into leadership roles
Clear promotion structure from entry level into management
Qualifications
What are we looking for?
We have a Top Marketing team and are looking for like-minded people.
An awesome positive attitude and strong work ethic
Desire to lead and mentor a team
Ability to communicate effectively
Have a great student mentality within training process
Seek rapid growth (both personally and professionally)
Solution-oriented attitude and desire to exceed daily goals
Most of all, a team player
We are looking to select candidates and set up interviews immediately
Additional Information
All your information will be kept confidential according to EEO guidelines.
***********************************
Customer Support Representative
Customer service representative job in Toledo, OH
Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone
Able to limit distractions
Previous customer service experience (phone or in person)
Good computer skills
PURPOSE OF THE JOB
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
Service our Customers
Deliver consistent service to our customers
Maximize every opportunity to sell to the customer
Take proactive actions to meet customer needs and concerns creating win/win solutions
Enter orders accurately
Develop close relationships with our customers and understand what it takes to ensure their success
Develop customer trust by consistently following through on actions and operating with integrity
Leverage relationships to obtain outside-in market insights
Leverage product training opportunities
Operate in a Waste Free Environment
Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
Identify and take action to eliminate non-value added activities within day to day operations
Identify opportunities for, develop, maintain and execute Standard Work
Understand and promote the use of customer tools and technology
Live the Safety stand, adhere to the safety responsibilities
Implement a personal safety action plan and review with leader
Adhere to the Corning safety policies at all times
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High school degree, Associates or Bachelors degree preferred
EXPERIENCE:
SAP experience desired
Previous experience in an ever-changing, fast-paced customer service environment
Previous experience creating solutions in the best interest of the company and the customer
KNOWLEDGE, SKILLS & ABILITIES:
Fluency in Microsoft Applications (Word, Excel, Outlook)
Knowledge of building materials industry preferred
Supply Chain knowledge
Strong oral & written communication and listening skills
Supportive and adaptive to a change management initiatives
Customer Service Representative
Customer service representative job in Toledo, OH
Job Description
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Customer Service Coordinator
Customer service representative job in Wyandotte, MI
**Now hiring! Customer Service Coordinator** **Wyandotte, MI** We are looking for a Customer Service Coordinatorto join our PM team in Wyandotte. **Come create chemistry with us!** The Performance Materials division is at the forefront of the much-needed sustainability transformation in plastics. Our experts co-create products with customers to bring innovations to major industry sectors such as transportation, consumer goods, industrial applications, and construction.These solutions contribute to a sustainable future by pushing the boundaries in thermal resistance, robustness and lightweight applications.
Our dedicated Customer Service Team collaborates with our internal partners to communicate to customers with confidence. We win together to execute upon and meet our customers' needs. Our Customer Service Team acts as solution champions, delivering winning results and a premiere customer experience.
At BASF, employees are provided with the tools needed to manage your career. Once established within Customer Service, you may decide this is exactly where your future belongs, or you may opt to focus on career opportunities in such areas as Supply Chain, Sales, Marketing or Procurement.
**As a Customer Service Coordinator, you create chemistry by...**
+ Managing order to cash process activities for such as expediting, basic returns, back-order monitoring, sample and zero-dollar orders, standard consignment order process, etc. and removing obstacles that may impact customer requirements and BASF's ability to satisfy them.
+ Providing a high level of service for customers both internally and externally.
+ Performing administration tasks such as but not limited to managing email queues, prompts, ecommerce, data cleanup, etc.
+ Being a backup for team members and cross teams, as necessary.
+ Confirming pricing and utilizing price discrepancies as needed.
+ Capturing failures and customer complaints via NCM process; by utilizing critical thinking skills
+ Understanding and enforcing stated business rules
+ Managing Business Continuity Workbooks, SAP data, text, and outputs
+ Reviewing, understanding and driving improvements of Key Performance Indicators.
+ Participating in continuous improvement efforts and projects
**If you...**
+ Possess a HS Diploma or equivalent with at least 6 months to one-year professional experience (Internships included)
+ Have computer proficiency with the Microsoft Office suite of products (Excel/Word) and web-based applications.
+ Are able to interact with the customer in a helpful and friendly manner and to understand customer needs.
+ Are able to work well in a team environment.
+ Are capable of setting priorities and managing time in a dynamic work environment.
+ Hold excellent oral and written communication skills.
+ Have strong problem-solving skills.
**Create your own chemistry with you@BASF**
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
+ Flexible work arrangements whenever possible
+ Highly competitive retirement savings plan with company match and investment options
+ Well-being programs that include comprehensive mental health support for you and your household family members
+ Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
+ Back-up child and elder care with discount programs for families of all ages and stages
+ Mentoring and career development opportunities that allow you to share, learn, and thrive
+ Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
+ Employee crisis support for when the unexpected happens
+ Access to our BASF wine cellar, employee discounts, and much more!
**About us**
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
**Privacy statement**
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ************* to report fraud.
**Equal employment opportunities**
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
Customer Service at PETS 'N' THINGS
Customer service representative job in Saline, MI
Job Description
Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Provide daily care to the animals
Qualifications
Friendly attitude when dealing with guests and co-workers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Dog, cat, & exotic pet experience preferred, but not required
We are looking forward to receiving your application! Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Customer Service Agent, Warehouse
Customer service representative job in Belleville, MI
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Belleville, 42211 Van Born Rd. Suite 1100
Division: Air & Sea
Job Posting Title: Customer Service Agent, Warehouse
Time Type: Full Time
Summary
As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships.
Duties and Responsibilities
* Respond promptly and professionally to customer inquiries via phone, email, or in-person visits.
* Provide accurate information regarding order status, inventory availability, and shipping schedules.
* Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
* Collaborate with internal teams to address customer issues effectively.
* Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
* Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
* Maintain accurate records of customer interactions, transactions, and inquiries.
* Generate reports and summaries as needed to track customer service metrics and performance.
* Identify root causes of customer issues and implement solutions to prevent recurrence.
* Proactively address potential problems to ensure a seamless customer experience.
* Develop a deep understanding of DSV's warehouse services, capabilities, and offerings.
* Educate customers on product features, benefits, and value propositions.
* Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests.
* Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
* Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
* Solicit feedback from customers and implement enhancements to improve overall satisfaction.
Educational background / Work experience
* Some college coursework or a degree in business administration, logistics, or a related field is preferred.
* 2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry.
* Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous.
Skills & Competencies
* Strong interpersonal and communication skills, both verbal and written.
* Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
* Problem-solving and conflict resolution skills.
* Attention to detail and accuracy in data entry and record-keeping.
* Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Preferred Qualifications
* Experience in warehouse or logistics operations.
* Knowledge of transportation and supply chain management concepts.
* Certification or training in customer service or related areas.
Language skills
* Fluent in English (oral and written)
Computer Literacy
* Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software.
* Familiarity with Microsoft Office suite and other business software applications.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $17.00 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyPatient Support Call Center - Full-Time
Customer service representative job in Maumee, OH
The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization.
NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!!
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional Customer Service through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
Customer Service Representative
Customer service representative job in Ann Arbor, MI
Replies within 24 hours Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17 - $20 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Relationship Management Representative I/II
Customer service representative job in Canton, MI
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customer service and support to customers regarding their orders.
Responsibilities
* Order Management
* Process PO changes initiated by the customer with high-level of data integrity.
* Perform contract validation
* Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
* Create and maintain in a positive relationship with our customers
* Customer and Contact Data management
* Customer contract, forecast and product line awareness
* New opportunity processing / process inquiries along with inquiry assessment
* Communicate re-promises, dispo, shortages and overages to customer
* Provide accurate sales forecasts
* Enter short term (this week & next) customer ship schedules into SAP
* Shipment availability & release
* Customer Service Interface - portal training, leads, call reports
* Initiate continuous improvement
* Participate in SOX audits as appropriate
* May be required to provide data to management and provide information for KPIs as needed.
* Communicate customer volume requirements timely and bring deviations to attention of DP
* Lead continuous improvement efforts
* Resource on IT projects that impact to our area
* Train the team on changes that impact our area
* Update training documents as appropriate
Technical Skills
* Problem solving skills that lead to continuous improvement of processes and procedures.
* Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
* Strong communication skills.
* SAP experience preferred
Minimum Qualifications
* High School Diploma or GED with at least 2 years of customer service experience or related
Preferred Qualifications
* High School Diploma or GED with at least 4 years of customer service experience or related
* Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
Part-time Customer Relations Specialist
Customer service representative job in Findlay, OH
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
**Responsibilities**
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
****This is a part-time position offering approximately 29 hours per week.****
**Why join the Suburban Propane team?** We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.
Foreligibility anda full list of our benefit offerings please visit ****************************************** .
**Qualifications**
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ********************************************************
_At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* )
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**Job Location** _US-OH-Findlay_
**Posted Date** _1 month ago_ _(11/21/2025 3:32 PM)_
**_Job ID_** _2025-17009_
**_Category_** _Customer Service_
**_Position Type_** _Part-time Regular_
Client Experience Specialist
Customer service representative job in Toledo, OH
Job Description
Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments.
Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals.
• Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of
time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks.
Requirements include: Associates degree or at least 2 years' experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.
Customer Service/Ramp Agents - TOL
Customer service representative job in Toledo, OH
*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency
* Safety of our customers, crew members and co-workers
* Apply security measures as appropriate and protect SIDA
* Preparing and issuing tickets, computing fares, issuing refunds
* Checking passports and travel documents
* Correctly route passengers and baggage during check-in
* Working at arrival or departure gates
* Ensuring the on-time departures of aircraft
* Assist special need passengers including wheelchair services
* Answering general travel inquiries, and successfully resolving customer issues
* Prepare flight paperwork
* Load and unload baggage, mail and cargo
* Direct aircraft to and from gates
* Perform aircraft services such as lavatory, water, and de-icing (winter operations)
* Expeditious baggage delivery to baggage claim
* Sort baggage in bag makeup area
* Operate Jetbridge and Ground Service Equipment (GSE)
* Perform accurate aircraft search
* Close counter and ramp areas following flight closing and complete flight stats
* Cleaning and upkeep of all work areas
* Successfully complete any recurrent or required additional training
* Perform other duties assigned
*This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list*
*CUSTOMER SERVICE QUALIFICATIONS:*
* Eligibility to work in the United States without sponsorship
* Minimum age 18, High school diploma or G.E.D. Additional education is a plus
* Ability to read, write, speak, and understand the English language. Second language is a plus
* Excellent communication skills that include speaking to large groups and individual customers
* Familiarity with computers
* Ability to work any available schedule to include nights, weekends, holidays, and overtime
* Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather
* Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces
* Successful completion of post-offer pre-employment DOT drug screening
* Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years
* Ability to provide 10 years of employment, education, unemployment history per FAR 108.33
* Must possess a valid driver's license with 3 yr good driving record and provide a copy
*Ramp Agent responsibilities will include but are not limited to*
• Marshaling aircraft into parking positions
• Unloading baggage and delivering it to baggage claim area
• Loading luggage onto departing flights &assisting special needs passengers
• Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories
• Connecting and disconnecting external power generators to the aircraft
• Boarding catering supplies, performing security functions, preparing aircraft weight and
balance paperwork
• Coordinating with pilots, airline dispatch office, and the customer service department
• Conduct other work duties as assigned
*Ramp Agent Qualifications*
• Must be able to work any shift in a 24-hour period, including days, nights, weekends and
holidays
• Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule
• Must be able to work in a fast paced, deadline driven environment
• Must have professional appearance (visible tattoo's must be covered)
• Excellent attendance and punctuality required
• Valid Driver's License (3 year driving record required with no more than 3 moving violations in
3 years. No alcohol or drug related violations)
• Must be legally authorized to work in the U.S. for any employer without sponsorship
• Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check
*Other Requirements*
• Sight: Must be able to see well enough to read reports
• Hearing: Must be able to hear well enough to communicate with customers, vendors and
team members.
• Standing, walking, climbing. stooping, kneeling and lifting are required
• Must be willing to work in outdoor environment (heat and humidity, rain etc.)
• Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with
assistance.
• Must be able to type and use technical sources
• Safety awareness and training will be provided
*ADDITIONAL INFORMATION:*
All your information will be kept confidential according to EEO guidelines.
Interested parties may reply directly to this ad._
Principals only. Recruiters, please don't contact this job poster.
do *NOT* contact us with unsolicited services or offers
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service - Winner's Circle
Customer service representative job in Livonia, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyHP Customer Sales Representative
Customer service representative job in Perrysburg, OH
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyAutomotive Customer Service Advisor - 3929
Customer service representative job in Hudson, MI
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Patient Call Center Representative / Front Desk
Customer service representative job in Plymouth, MI
Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Call center and/or customer service experience preferred. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains the organization and cleanliness of the office.
Contributes to team effort by accomplishing related results as needed.
Cares deeply about patients and is always willing to go the extra mile
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
Please note: While you will be assigned a home office, this position requires the ability to be assigned shifts at other locations for coverage purposes. Saturday availability also required. Work expectation is 40h/week with overtime as needed.
Customer Sales and Service Representative
Customer service representative job in Canton, MI
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Sales and Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Knowledge of insurance products
High school diploma/GED required, Bachelors degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
10138 Inside Sales
Customer service representative job in Fremont, OH
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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