Customer service representative jobs in West Lafayette, IN

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Customer Service Coordinator is responsible for answering inbound telephone inquiries and responding in a professional manner to customers and agents regarding annuities and investment. This role provides a high level of customer service that meets our service level agreements while educating the customer accurately on our products, procedures and regulations. This position must be customer focused: adapting to different customer styles, making sure that each caller's needs are fully understood and taking the appropriate action to meet and exceed the customer's expectations. How You'll Contribute: * Accurately providing information to all incoming inquiries regarding annuities, investments, tax implications, product information, procedures, and regulations * Efficiently maneuvering through various computer systems and on-line resources in retrieving information while responding to customer inquiries * Partners with our external business partners, when required, to resolve customer inquiries * Effectively ensure that detailed electronic records are maintained by accurately documenting all actions taken. * Meeting measurable department standards as they relate to call quality and efficiency measures as well as meeting teamwork, ownership, and professional development goals * Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations. * Efficiently utilizing all resources to ensure they are easily accessible when providing information to a client, or supporting a teammate, or manager * Take ownership of customer issues by following requests through to completion and notifying appropriate personnel if problems exist. * Display a positive attitude while adapting and being receptive to change * Take initiative in developing skills by asking questions; investigating error sources to avoid future mistakes; making the best use of time between calls * Excel in a culture that involves ongoing coaching and feedback from a variety of sources, to ensure the customer's needs are satisfied * Ability to work well in a team environment, strong sense of professionalism and reliability * Display actions that align with the Vision, Mission, and Values What We're Looking For: * Requires excellent written and verbal communication skills * Strong commitment to customer service and quality required * 3 or more years of customer service experience preferred * Customer service experience in Financial Services and/or insurance preferred * Candidate must be detail oriented with strong organization and prioritization skills * Proven decision-making skills and ability to multi-task required * Effective analytical, problem-solving, and mathematical skills * BA/BS degree preferred, or equivalent experience required Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Group & Community Engagement Specialist Department: CCBYS (Comprehensive Community-Based Youth Services) Compensation $23-$24.04/ hourly. Location: Danville, Illinois Reports To: Program Supervisor The Group & Community Engagement Specialist plays a vital role in engaging youth and families through structured group sessions, one-on-one support, and community-based programming. This position maintains a manageable caseload, delivers youth-focused group sessions in school and community settings, and supports ongoing engagement through activities and family events. The Specialist also facilitates group intakes, manages documentation, collaborates with community partners, and contributes to program improvement through youth feedback and participation in peer observations. This role may also provide crisis response backup and represent the program at community events. ESSENTIAL DUTIES AND RESPONSIBILITIES * Maintain an active caseload of approximately 15-20 participants, adjusting as directed by the Program Supervisor. * Organize and facilitate group sessions within schools and community settings. * Conduct group intakes and ensure accurate and timely participant documentation. * Plan and execute program-hosted activities and family engagement events. * Collaborate closely with community partners to strengthen outreach and participant support. * Provide backup crisis response assistance as needed. * Participate in peer session observations to support continuous quality improvement. * Attend community partner events and represent the program with professionalism and enthusiasm. * Collect and analyze Youth Satisfaction Surveys to inform service enhancements. TRAINING and Education REQUIREMENTS * Complete all Core Curriculum training(s) required for the position. * Comply with Illinois Department of Human Services (IDHS) program standards and requirements for CCBYS. * Fulfill all state-mandated reporting laws and maintain compliance with federal and agency training standards. * Attend required meetings, workshops, and professional development opportunities as assigned. * Bachelors Degree with a Human Services Focus is required. TRAUMA-INFORMED CARE COMMITMENT All team members are expected to incorporate the Five S's of Trauma-Informed Care into their daily practice: * Safety - Ensuring physical and emotional safety for clients and staff. * Self-Regulation - Managing one's own emotions to support effective client interactions. * Supportiveness - Building relationships rooted in respect and compassion. * Strengths - Identifying and reinforcing the positive attributes of each client. * Self-Care - Maintaining wellness and managing secondary stress responses. COMPENSATION & BENEFITS * Competitive Pay: $23-$24.04 hourly - non-exempt * Health, Dental, and Vision Insurance * Disability & Life Insurance * Paid Vacation, Sick Days, and Holidays * Retirement Plan * Employee Assistance Program (EAP) * Employee Discounts on services such as cell phones, restaurants, and more

The Engagement and Evaluation Specialist will primarily focus on supporting regional engagement activities and evaluation of the Purdue Center for Regional Development (PCRD) projects and programs that are funded by different grants. In this role, you will have ability to understand data team outputs, presenting regional economic data dashboards, interpretation of the economic data, and other planning works as needed. Additional work includes engaging with regional agencies as needed, preparing questionnaire surveys and evaluation tools, and contributing to PCRD's program reporting, such as the quarterly and the annual work-reports. The engagement and evaluation specialist will collaborate with PCRD colleagues, fostering a teamwork-oriented environment for the successful implementation for evaluation and engagement activities. What You'll Be Doing: * Working closely with PCRD director and evaluation manager to coordinate essential project and program evaluation activities * Collaborating with the evaluation manager to developing focused evaluation strategies for the highest-priority projects * Utilizing targeted mixed methods approaches for critical data collection needs * Creating streamlined visualizations to communicate key findings * Engagement and presentations to various regional planning organizations in Indiana * Assisting with preparing project related monthly, semiannual, and annual reports * Documenting essential evaluation outcomes to share with PCRD director and Evaluation Manager as well as project funding agencies if necessary * Collaborating with PCRD team to secure grants, contracts, and other resources to support and strengthen PCRD/Engagement and applied research activities * Building and maintaining effective partnerships that can guide the development and delivery of priority community/regional programs and technical assistance activities * Taking an active part in professional development opportunities and participate in relevant professional organizations, meetings and conferences and represent PCRD What We're Looking For: * Master's degree in Educational Science, Measurement and Evaluation, Public Policy, Community and Economic Development, Urban and Regional Planning or a closely related field * 1 year of experience in regional and community development/planning and evaluation * Knowledge of economic, community and/or regional development theories and practices * Ability to plan, guide, and implement community and economic adjustment and diversification activities that help reduce the negative economic impacts and strengthen the long-term vitality of the communities/regions, especially those facing declines * Capacity for publishing applied research products and/or produce educational products (such as training curricula, newsletters, blogs) * Capacity to work with a wide array of university and external collaborators * Ability to secure grants and contracts that advance the work of PCRD's regional and community development efforts * Capacity to work and function successfully in a team environment * Ability to incorporate innovative approaches (including distance education strategies) in reaching PCRD/Engagement audiences * Strong formal training and/or experience in designing, implementing, analyzing, and reporting impacts of educational/economic development/other program activities * Proficiency in qualitative and quantitative techniques for collecting program accountability and impact data * Ability to develop and implement online data collection tools and strategies for program evaluation activities * Knowledge of evaluation methodologies and best practices * Strong analytical and critical thinking skills * Excellent writing skills for clear and comprehensive evaluation reports * Excellent teamwork and collaboration skills, with the ability to engage effectively with community stakeholders and PCRD colleagues Nice to Have: * PhD degree in a relevant field * 2-3 years of experience in regional and community development/planning and evaluation What We'd Like You to Know: * Learn more about Purdue's benefits summary * Purdue will not sponsor employment authorization for this position * A Background Check is required for employment in this position * FLSA: Exempt (Not Eligible For Overtime) * Retirement Eligibility: Defined Contributions Waiting Period Career Stream Professional 2 Pay Band S060 Link to Purdue University's compensation guidelines: ************************************************************ Job Code #20002086 Link to Career Path Maker: ****************************************** * Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year. Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. EO Purdue University is an EO/EA University. Apply now Posting Start Date: 10/21/25

Job Summary: As a Customer Service Representative, you will play a critical role in supporting day-to-day operations. This position requires a detail-oriented individual with excellent organizational and communication skills. The Customer Service Representative is a reliable and effective liaison between customers, sales representatives, and operations, to ensure consistently high levels of customer satisfaction and retention. Essential Duties and Responsibilities: Must comply and support all applicable GMPs, Site Security, and Food Packaging Defense requirements that are referenced in the facilities GFSI food packaging safety program. Other duties as assigned by any member of management. Review print cards for accuracy - above average math skills required. Customer Service/Sales Support - Coordinate with vendors, designers, print plate suppliers, packaging buyers, and plant personnel daily to manage new items through the system. Daily communication with customers to expedite orders, special requests, and coordinate with scheduling/production. Enter purchase orders using Kiwi system. Provide research and assistance for customers regarding invoicing issues. Direct involvement with customers and Quality Management Team regarding production issues Maintain spreadsheets to coordinate priority items with scheduling and shipping. Attend Daily Production calls. Order tooling for new and revised items to meet customer deadlines. Maintain customer inventory and coordinate with plant schedulers to meet customer warehousing needs. Work with sales staff and process requests for quotes Generate needed documents for new items and electronic files for review including print cards, item specifications, and logistics requirements. Create new item folders. Respond to customer inquiries and provide timely resolution. Communicate with appropriate departments to secure necessary information and prompt action as needed. Enter and modify sales orders in an accurate and timely manner. Interpret and share customer feedback within the organization to continue improving performance. Utilize existing software and systems in an efficient manner. Maintain an organized, presentable work area. Attend all afternoon Gemba Walks Participate in the Safety Engagement Process. Must reciprocate the double check process with fellow Customer Service Reps. Must participate in Saturday rotation at the plant. Vacation coverage for administrative assistant. These responsibilities and duties are not intended to be all-inclusive. Responsibilities may be added or deleted as necessary. Education/Experience: High school diploma or equivalent; college degree a plus Previous experience in a manufacturing environment preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to communicate in a professional manner, gather and organize information, and complete projects on a timely basis. 2+ years of experience in a customer service role, preferably working directly with large commercial customers, sales teams & vendors. Packaging and/or corrugated manufacturing experience desired but not required. Ability to remain calm under pressure. Work Environment: Regular work near moving mechanical parts. Exposure to wet and/or humid conditions and temperature variations Noise level is moderate to high. Bump caps, ear protection, eye protection, and safety shoes are required. Physical Demands: The physical demands described here are representatives of those that must be met by an individual to successfully perform normal job functions: While performing the duties of this job, an individual is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. An individual frequently is required to stoop, kneel, crouch, or crawl. An individual must regularly lift and/or move up to ten pounds, frequently lift and/or move up to twenty-five pounds, and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $20.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set. What you'll do: Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans. Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever necessary and appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Knowledge of Fair Debt Collection Practices Act preferred. Knowledge of relevant and industry-specific computer software packages preferred. Basic negotiation skills. Ability to understand problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience. Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required. Bi-Lingual (Spanish) skillset preferred. Hours Monday-Friday Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

821 Sagamore Pkwy S Lafayette, IN 47905 Automotive Technicians All Skill Levels Excellent Income, Training & Benefits!Brand-New State-of-the-Art Facility! Bob Rohrman Honda is family-owned and a GREAT place to have a rewarding career! Our high-volume Service Department is seeking Automotive Technicians (Master, Certified, A, B, C, Lube, and Apprentice) with all skill levels to diagnose auto problems and perform repairs and maintenance according to experience, skills and certifications. Enjoy working in our brand-new state-of-the art facility!Why work for Bob Rohrman Honda?We are part of Rohrman Auto, the Midwest's #1 volume family-owned group! Rohrman appreciates our employees, invests in their success and gives back to our community by supporting local charities, events and organizations. Apply now for this great opportunity to join our growing organization! Upload your resume and complete the assessment for priority consideration. Responsibilities - Automotive Technicians, All Skill Levels: Diagnose automotive problems and perform maintenance and repairs according to experience, skills and certifications Keep shop area neat and clean and account for tools Qualifications - Automotive Technicians, All Skill Levels: Automotive technicians with All Skill Levels (Master, Certified, A, B, C, Lube, and Apprentice)should apply! A passion for auto mechanics and collaborative team participant Energetic with a good work ethic and communication skills Valid driver's license and insurance High school diploma We Offer Excellent Benefits: Excellent income! Excellent training! 401(k) planwith employer match! Medical, dental, and vision insurance Company paid group life insurance Disability insurance, legal assistance, ID protection, and much more! Paid time off Closed on Sundays Employee discounts on vehicles and service Career advancement opportunities Fun employee events! RequiredPreferredJob Industries Customer Service

Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation. * Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat. * Perform other various special software and engineering assignments or duties as required. * Occasional weekend duties, such as providing on-call or remote weekend helpdesk support. * Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training. Qualifications/Skills: * Solid understanding of basics of networking (not simply computer operation) is required. * Basic understanding of electronics - including college coursework * NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) * Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support * Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills Education and Licensing * HS Diploma/GED combined with relevant work experience OR * AA/AAS/AS degree in technical field (or military equivalent) OR * BS in EE, EET, CE, ECE, MIS or IT or similar technical field Benefits * Medical * Dental * Vision * Company Paid Life/ADD * Voluntary Life/ADD * Dependent Life/ADD * 401k with Employer Match * Vacation * Personal Time * Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. * Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.

Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow directions Flexibility Weekend and holiday availability MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a pre-employment drug test and criminal background check. A great attitude and an easy smile are required.

Job Description About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Farm Insurance Customer Service Representative Position Summary: The primary function of this role is to provide support to clients, Producers, and the office team for all farm insurance accounts. This role requires a strong understanding of farm insurance policies, coverages, and claims processes. The representative assists with servicing existing business, processing claims, and coordinating communication between clients, insurance companies, and internal staff to ensure exceptional service and accurate policy management. Key Responsibilities: Customer Service Answer incoming phone calls and assist or direct clients and prospects appropriately. Greet clients visiting the office and provide assistance or route them to their assigned Producer or IAS. Provide responsive customer service support to assigned Producers and farm insurance clients. Open, sort, and distribute daily mail and handle client correspondence. Coordinate with clients, insurance companies, and internal departments to facilitate policy and service needs. Meet with farm clients when necessary to discuss policy changes, coverage options, or claims. Process client payments accurately and securely. Screen walk-in and phone-in prospects to identify new business opportunities. Act as a communication link between clients, Producers, and internal staff. Provide support for Producers during absences and assist with new business quoting. Policy Servicing & Administrative Support Review renewal policies for accuracy and conduct pre-underwriting for farm accounts. Assist with quoting new farm insurance business for Producers or the agency. Monitor and communicate billing statuses to Producers and clients. Maintain and update records in the Client Management System. Provide servicing support for CSR's and IAS's during absences. Support the new business quoting process and ensure timely completion of tasks. Perform general administrative tasks in a professional office setting with minimal physical demands. Handle additional duties or special projects as assigned. Claims Management Receive loss information from insureds via phone, mail, or in-office meetings. Review farm insurance policies to verify coverage for reported claims. Provide claim information to Producers for prompt reporting to carriers. Follow up with insurance companies on claim statuses and communicate updates to Producers and IAS's. Assist with processing settled claims, including issuing settlement checks to insureds or claimants. Act as a liaison between clients, Producers, and carriers to ensure smooth claims resolution. Qualifications: High School Diploma or equivalent required; college degree preferred Active Illinois Property & Casualty license required, or the willingness to obtain the license Prior experience in farm insurance or related insurance customer service Working knowledge of farm insurance policies, coverages, underwriting, rating, claims, and billing procedures Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication skills with professional phone etiquette Proven customer service abilities and exceptional interpersonal skills Ability to handle multiple tasks with strong attention to detail and accuracy Commitment to ongoing education in technical insurance knowledge through approved courses or professional programs Ability to pass a criminal background check, as permitted by law Hours: Monday-Friday, 8:30am-4:30pm Office Locations: 145 E. 5th Avenue, Clifton, IL 60927 13 South Main Street, Sullivan, IL 61951 113 S. State Street, Monticello, IL 61856 2702 Boulder Drive, Urbana, IL 61802 125 W. Garfield Street, Cissna Park, IL 60924 17 E. Liberty Lane, Danville, IL 61832 1016 W. Orange Street, Hoopeston, IL 60942 104 N. Main Street, St. Joseph, IL 61873 15 S. Main Street, Villa Grove, IL 61956 605 Old Salem Road, Petersburg, IL 62675 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

As part of our core values of Winning Together and Striving for Excellence, the National Customer Service & Sales Center (NCSSC) in Westfield, Indiana is creating a new Product Technical Team to provide LEDVANCE Customers, Field Sales, Sales Agents, and Customer Service Representatives, with a single point of contact for comprehensive technical support on all LEDVANCE products and services. The Product Technical Team will provide quality technical support and accurate dissemination of technical information through frequent advanced product training and knowledge sharing. Success of this team will be achievable through employee dedication and commitment to meeting assigned objectives and key performance indicators. ESSENTIAL DUTIES: * Provides pre and post sales technical support and expertise on all LEDVANCE products and services via phone and email to the LEDVANCE sales team, sales agents, and directly to the customer. * Provides technical input into bid proposals, projects, and technical documents within the sales process, and identifies additional sales opportunities with existing customers. * Collaborates with sales teams to develop and recommend products and services to meet customers' requirements. * Collaborates with Product Management and Application Engineers to leverage their support and to escalate technical issues. * Maintains up-to-date and comprehensive knowledge of the organization's and competitor's products and/or services. * Maintains product technical knowledge database and documentation. * Participates in frequent and advanced training sessions and learning opportunities, product launch webinars, and shares product knowledge with colleagues. * Cross references competitor's products to nearest acceptable LEDVANCE equivalent. * Utilizes Salesforce.com to track product technical calls and cases. * Works on problems of moderate to complex scope. Typically, does not refer to established guidelines. Works independently; receives minimal guidance. EDUCATION AND EXPERIENCE: * Education: AS plus minimum 5 years relevant experience required. Lighting Certified (LC) or willing to become certified with prior product technical and customer service experience preferred. * At least 2 years prior call-center experience preferred. * Lighting knowledge preferred. ADDITIONAL INFORMATION: * Position in located in Westfield, IN with a minimum of 2 days per week in-office.. * Position is not eligible for work sponsorship or relocation..

Job Description Join Michele Hunley & Associates LLC, a dedicated insurance agency representing American Family Insurance, rooted in the vibrant community of Crawfordsville, Indiana. As a Client Services Representative, you'll find yourself at the heart of a team committed to providing top-notch service to our valued clients. Our office environment, located right in town, offers a warm and welcoming atmosphere where collaboration and client care are at the forefront of our everything we do. Your role will involve connecting with clients, understanding their diverse insurance needs, and offering personalized solutions that align with their life goals. If you are passionate about delivering exemplary customer experiences and eager to make a difference in a trusted local firm, this is your opportunity to join us and grow alongside a team that celebrates dedication and commitment. Come make an impact where it really counts, with Michele Hunley & Associates LLC! Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Life Insurance Mon-Fri Schedule 10 paid holidays per year Paid Membership in Franciscan Working Well Clinic Disability Insurance Career Growth Opportunities Team Building Events Business Casual Attire Team Appreciation Events Bonus Gift Incentives Pay Increase Opportunities Quarterly Bonus Opportunities Community Service Opportunities Licensing Assistance Opportunity for Advancement Training Opportunities Collaborative Work Environment Responsibilities Flexibility, Ability to multi-task and organize constantly changing priorities Client Support; Excellent Client Services skills: Handle client inquiries, policy changes, billing issues and escalated service matters including claims handling at the agency level. Building rapport and relationships is critical. Detail Oriented: Maintaining accurate records and documentation handling. Develop leads: Quote insurance products for potential clients, evaluate client needs and help them determine the best risk management options. Strong work ethic and commitment to excellence in our role of making a difference in the lives of our clients and communities. Requirements Property, Casualty and Life Insurance Producer licenses (or the ability to obtain) Licensing assistance available At least five years of professional client service experience, insurance sales or related field Sales experience (no cold calling required). Outbound calling to past, current and future clients will be required. Customer-Centric: A demonstrated commitment to providing excellent customer service. Outgoing (we can teach you insurance, but we can't teach people skills) Demonstrated leadership Problem-Solving: Ability to assess client needs and provide practical solutions. Must be available to work 9:00 a.m. to 5:00 p.m. Monday through Thursday and 9:00 a.m. to 4:00 p.m. on Fridays.

Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + Two years' industry specific experience, preferred + Proficient in Microsoft Excel, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave

This is a full-time & year-round position Full-Time Position The Service Writer supports the Service Department and is responsible for preparing work orders, ordering parts, receiving parts, stocking parts bins, claiming warranties, and providing exceptional customer service to RV Dynasty Customers. Essential Duties And Responsibilities Provide our customers with a positive service experience & assure customer satisfaction. Schedule, coordinate, and supervise service orders with technicians, from customer drop off to customer pick up. Keep detailed, accurate records on service work, warranties, internal billing, etc. Ensure that work orders are cashiered in an accurate and timely manner. Track warranty work orders and warranty submissions and ensure they are billed and paid in a timely manner. Clearly communicate billing, inventory, warranty, or customer service issues to the Shop Foreman Responsible for walking through the services performed on the customers RV with each customer. Generate additional service work to drive sales and revenue to the service department. Maintain a safe and clean work environment. Promote the RV Dynasty brand and other product offerings. Other tasks required by the manager. Knowledge, Skills, Abilities To perform the job successfully, an individual should demonstrate the following competencies: Mechanical: Able to understand the basic mechanical and electrical systems on watercraft and RVs and communicate issues to employees and customers. Selling: the ability to promote and sell the service centers products and services with a full understanding of what each product does and is, in order to communicate that with customers

Job DescriptionDescription: The purpose of this position is to sell company products that meet or exceed customer expectations through customer interactions while providing excellent customer service and substantial knowledge on the products. Essential Job Duties and Responsibilities · Works to supply products and services that meet or exceed the customers' expectations. Follows the documented quality systems and processes to satisfy our customers' needs. · Actively manages the sales processes of products and services by quoting and converting quotes into sales in a timely and professional manner. · Generates revenues by promoting sales of new and existing products or services. · Prospects and develops relationships with potential customers, or leads, to cultivate new business. May research companies and industries to identify prospects. · Provides ongoing customer and technical service on existing accounts. · Overcome objections of current and prospective customers. · Determine the production of customer parts through processes and instructions, according to design specifications and quantity or required materials. · Remain knowledgeable on changes and developments in the various industries that are served. · Handle inbound, unsolicited prospect calls and convert into sales. · May conduct on-site visits to customers. · May research and source material and services related to customer orders. · Manage and coordinate the resolution of customer issues. · Communicate with internal departments regarding customer orders. · May assist other managers or sales representatives in other duties or special projects as needed. Critical Skills, Knowledge, and Abilities · Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. · Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. · Communicating with Persons Outside the Organization: Communicating with people outside the organization, representing the organization to customers, the public, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. · Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others and maintaining them over time. · Communicating with Supervisors and Peers: Providing information to supervisors and by telephone, in written form, e-mail, or in person. · Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work. · Confidentiality: Demonstrate a high degree of confidentiality and business common sense. · Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. · Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions. · Tools & Technology: Interacting with computers, office equipment, personal protective equipment (hardhat, safety glasses, etc.), and phone. ERP software (Microsoft Dynamics Nav), materials requirements planning MRP software, Microsoft Office software, and email. Requirements: Qualifications · This particular position requires the individual to have a high school diploma or general education degree (GED). In addition, a successful candidate would have 1-2 years or more related experience and/or training. · Previous experience with Microsoft Dynamics NAV or other ERP (enterprise resource planning) systems. Preferences · Prior experience with steel, steel products, other metals, fabrication, and manufacturing. · Experience with reading and interpreting parts drawings. · Experience using social networks, such as LinkedIn, for business-2-business selling and customer relations. Supervisory Responsibilities · This position has no supervisory responsibilities. Working Environment and Conditions · Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be in a stationary position and move about the buildings. The employee is frequently required to reach with hands and arms and be able to communicate verbally and in writing and take direction. The employee is frequently operating a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The employee must occasionally lift and/or move up to 20 pounds. · Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionAs a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) from our distribution center Westfield, IN while providing superior customer service. **Exterior Building Materials Knowledge Strongly Preferred. **Inside sales experience and the ability to multi-task are desired. **This is a customer service focused position that involves a lot of data entry. Position Summary:Cultivate “Raving Fan” customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment. Essential Functions: Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support. Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes. Initiates product transfers to other branches or direct to customers. Generate, place and confirm purchase orders with suppliers. Operates cash register. Enters sales data into the computer and researches information for customers using the computer system. Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis. Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current to evolving manufacturing supply. Inside Sales Duties: Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories. Follow up on cold and warm leads to further the sales process Make outgoing calls to educate our customers on current promotions Understand and demonstrate the product or service to the customer Set and meet sales goals and objectives set by leadership Improve sales skills to increase sales success rates Documents sales, quotes or other business requested information. Other duties and responsibilities: Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources. Participate in the physical inventory of the warehouse materials. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge and skills. Facilitate quality assurance system through “We need Your Ideas!” Qualifications: Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience. Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus. Must have a minimum of 2-3 years in a customer facing role *Construction industry knowledge is a plus but willing to train *Spanish speaking is a nice to have. Travel overnight up to 10%. Benefits: 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years). Bonus Incentive program as well as Holiday bonuses and other bonus opportunities! Competitive Hourly Rate with great OT potential during peak season hours. Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. - 4:00 P.M. Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans. Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies. 401K program with a best in industry company match. Opportunity for career advancement Family owned, operated and focused company! It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Engage with our Virtual Recruiting Assistant Christine here: **************************************************** OR TEXT: RBS to : ************** Ref #ZR Westfield, IN Richards Building Supply is a wholesale building material distributor serving 15 states with over 65 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here : ************************************* Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.

Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $20.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set. What you'll do: Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans. Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever necessary and appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Knowledge of Fair Debt Collection Practices Act preferred. Knowledge of relevant and industry-specific computer software packages preferred. Basic negotiation skills. Ability to understand problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience. Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required. Bi-Lingual (Spanish) skillset preferred. Hours Monday-Friday Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

As a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) from our distribution center Westfield, IN while providing superior customer service. **Exterior Building Materials Knowledge Strongly Preferred. **Inside sales experience and the ability to multi-task are desired. **This is a customer service focused position that involves a lot of data entry. Position Summary:Cultivate “Raving Fan” customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment. Essential Functions: Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support. Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes. Initiates product transfers to other branches or direct to customers. Generate, place and confirm purchase orders with suppliers. Operates cash register. Enters sales data into the computer and researches information for customers using the computer system. Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis. Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current to evolving manufacturing supply. Inside Sales Duties: Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories. Follow up on cold and warm leads to further the sales process Make outgoing calls to educate our customers on current promotions Understand and demonstrate the product or service to the customer Set and meet sales goals and objectives set by leadership Improve sales skills to increase sales success rates Documents sales, quotes or other business requested information. Other duties and responsibilities: Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources. Participate in the physical inventory of the warehouse materials. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge and skills. Facilitate quality assurance system through “We need Your Ideas!” Qualifications: Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience. Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus. Must have a minimum of 2-3 years in a customer facing role *Construction industry knowledge is a plus but willing to train *Spanish speaking is a nice to have. Travel overnight up to 10%. Benefits: 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years). Bonus Incentive program as well as Holiday bonuses and other bonus opportunities! Competitive Hourly Rate with great OT potential during peak season hours. Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. - 4:00 P.M. Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans. Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies. 401K program with a best in industry company match. Opportunity for career advancement Family owned, operated and focused company! It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Engage with our Virtual Recruiting Assistant Christine here: **************************************************** OR TEXT: RBS to : ************** Ref #ZR Westfield, IN Richards Building Supply is a wholesale building material distributor serving 15 states with over 65 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here : ************************************* Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + OR equivalent years' experience with Eclipse business software + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave