Customer service, shipping and receiving vs customer service, warehouse

Differences between customer service, shipping and receiving and customer service, warehouse duties and responsibilities

Customer service, shipping and receiving example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Receive in merchandise using RF unit.
• Start learning how to use Quickbooks.
• Process orders through WMS using RF scanner.
• Receive and ship both small and LTL shipments.
• Receive and organize UPS/FedEx and USPS packages for pickup by customers.
Show more

Customer service, warehouse example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Scan boxes with RF scanner to ensure items are correct.
• Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
• Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Schedule inbound and outbound LTL and FTL shipments.
Show more