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Customer service, shipping and receiving vs receiving associate

The differences between customer services, shipping and receiving and receiving associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a receiving associate. Additionally, a customer service, shipping and receiving has an average salary of $31,926, which is higher than the $31,642 average annual salary of a receiving associate.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a receiving associate are shipping receiving, sales floor, and unload trucks.

Customer service, shipping and receiving vs receiving associate overview

Customer Service, Shipping And ReceivingReceiving Associate
Yearly salary$31,926$31,642
Hourly rate$15.35$15.21
Growth rate-3%-3%
Number of jobs49,610190,070
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 44%
Average age4343
Years of experience1212

Customer service, shipping and receiving vs receiving associate salary

Customer services, shipping and receiving and receiving associates have different pay scales, as shown below.

Customer Service, Shipping And ReceivingReceiving Associate
Average salary$31,926$31,642
Salary rangeBetween $25,000 And $40,000Between $25,000 And $39,000
Highest paying City-Taunton, MA
Highest paying state-Washington
Best paying company-Zoetis
Best paying industry-Technology

Differences between customer service, shipping and receiving and receiving associate education

There are a few differences between a customer service, shipping and receiving and a receiving associate in terms of educational background:

Customer Service, Shipping And ReceivingReceiving Associate
Most common degreeHigh School Diploma, 39%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs receiving associate demographics

Here are the differences between customer services, shipping and receiving' and receiving associates' demographics:

Customer Service, Shipping And ReceivingReceiving Associate
Average age4343
Gender ratioMale, 53.0% Female, 47.0%Male, 72.9% Female, 27.1%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 11.5% Unknown, 4.2% Hispanic or Latino, 20.2% Asian, 7.4% White, 56.0% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between customer service, shipping and receiving and receiving associate duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Receiving associate example responsibilities.

  • Assist in the daily managing of fresh product using the FIFO accounting principal.
  • Receive customer shipments and enter them into AS400 freight tracking system, verifying accuracy of BoL and customer orders.
  • Train and certify per OSHA standards on various motorize warehouse equipment.
  • Prepare outbound shipments and make necessary logistics arrangements.
  • Operate POS systems for all departments store wide.
  • Move product to appropriate inventory location, and enter into ERP system.
  • Show more

Customer service, shipping and receiving vs receiving associate skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common receiving associate skills
  • Shipping Receiving, 35%
  • Sales Floor, 31%
  • Unload Trucks, 18%
  • Customer Service, 4%
  • Pallets, 2%
  • Safety Procedures, 1%

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