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Customer service, shipping and receiving vs receiving clerk

The differences between customer services, shipping and receiving and receiving clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a receiving clerk. Additionally, a customer service, shipping and receiving has an average salary of $31,926, which is higher than the $31,482 average annual salary of a receiving clerk.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a receiving clerk are customer service, purchase orders, and data entry.

Customer service, shipping and receiving vs receiving clerk overview

Customer Service, Shipping And ReceivingReceiving Clerk
Yearly salary$31,926$31,482
Hourly rate$15.35$15.14
Growth rate-3%-3%
Number of jobs49,610237,705
Job satisfaction-4
Most common degreeHigh School Diploma, 39%High School Diploma, 42%
Average age4343
Years of experience1212

Customer service, shipping and receiving vs receiving clerk salary

Customer services, shipping and receiving and receiving clerks have different pay scales, as shown below.

Customer Service, Shipping And ReceivingReceiving Clerk
Average salary$31,926$31,482
Salary rangeBetween $25,000 And $40,000Between $25,000 And $38,000
Highest paying City-San Francisco, CA
Highest paying state-North Dakota
Best paying company-Los Alamos National Laboratory
Best paying industry-Technology

Differences between customer service, shipping and receiving and receiving clerk education

There are a few differences between a customer service, shipping and receiving and a receiving clerk in terms of educational background:

Customer Service, Shipping And ReceivingReceiving Clerk
Most common degreeHigh School Diploma, 39%High School Diploma, 42%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs receiving clerk demographics

Here are the differences between customer services, shipping and receiving' and receiving clerks' demographics:

Customer Service, Shipping And ReceivingReceiving Clerk
Average age4343
Gender ratioMale, 53.0% Female, 47.0%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 21.5% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between customer service, shipping and receiving and receiving clerk duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Receiving clerk example responsibilities.

  • Assist in the daily managing of fresh product using the FIFO accounting principal.
  • Master POS (point-of-sale) in order to process cash, check and credit transaction.
  • Scan and charge ticket quantities, pull parts, issue to shipping department and process daily UPS/ FedEx parts order shipments.
  • Communicate with patients, doctors, visitors, and other professionals via telephone, fax, written correspondence or in person.
  • Verify patients information via computer.
  • Prepare shipping containers using stencils and documentation sleeves.
  • Show more

Customer service, shipping and receiving vs receiving clerk skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common receiving clerk skills
  • Customer Service, 21%
  • Purchase Orders, 10%
  • Data Entry, 10%
  • Pallets, 8%
  • Cleanliness, 6%
  • Inventory Control, 4%

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