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Customer service, shipping and receiving vs sales associate and customer service

The differences between customer services, shipping and receiving and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a sales associate and customer service. Additionally, a customer service, shipping and receiving has an average salary of $31,926, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Customer service, shipping and receiving vs sales associate and customer service overview

Customer Service, Shipping And ReceivingSales Associate And Customer Service
Yearly salary$31,926$28,654
Hourly rate$15.35$13.78
Growth rate-3%-4%
Number of jobs49,610298,588
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 34%
Average age4340
Years of experience1212

Customer service, shipping and receiving vs sales associate and customer service salary

Customer services, shipping and receiving and sales associate and customer services have different pay scales, as shown below.

Customer Service, Shipping And ReceivingSales Associate And Customer Service
Average salary$31,926$28,654
Salary rangeBetween $25,000 And $40,000Between $21,000 And $38,000
Highest paying City-Bellevue, WA
Highest paying state-Connecticut
Best paying company-GEICO
Best paying industry-Manufacturing

Differences between customer service, shipping and receiving and sales associate and customer service education

There are a few differences between a customer service, shipping and receiving and a sales associate and customer service in terms of educational background:

Customer Service, Shipping And ReceivingSales Associate And Customer Service
Most common degreeHigh School Diploma, 39%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs sales associate and customer service demographics

Here are the differences between customer services, shipping and receiving' and sales associate and customer services' demographics:

Customer Service, Shipping And ReceivingSales Associate And Customer Service
Average age4340
Gender ratioMale, 53.0% Female, 47.0%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between customer service, shipping and receiving and sales associate and customer service duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Customer service, shipping and receiving vs sales associate and customer service skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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