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Customer service, shipping and receiving vs shipping and receiving associate

The differences between customer services, shipping and receiving and shipping and receiving associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a shipping and receiving associate. Additionally, a shipping and receiving associate has an average salary of $32,408, which is higher than the $31,926 average annual salary of a customer service, shipping and receiving.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a shipping and receiving associate are shipping receiving, pallets, and customer service.

Customer service, shipping and receiving vs shipping and receiving associate overview

Customer Service, Shipping And ReceivingShipping And Receiving Associate
Yearly salary$31,926$32,408
Hourly rate$15.35$15.58
Growth rate-3%-3%
Number of jobs49,610168,957
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 43%
Average age4343
Years of experience1212

Customer service, shipping and receiving vs shipping and receiving associate salary

Customer services, shipping and receiving and shipping and receiving associates have different pay scales, as shown below.

Customer Service, Shipping And ReceivingShipping And Receiving Associate
Average salary$31,926$32,408
Salary rangeBetween $25,000 And $40,000Between $26,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-La Colombe Coffee Roasters
Best paying industry-Technology

Differences between customer service, shipping and receiving and shipping and receiving associate education

There are a few differences between a customer service, shipping and receiving and a shipping and receiving associate in terms of educational background:

Customer Service, Shipping And ReceivingShipping And Receiving Associate
Most common degreeHigh School Diploma, 39%High School Diploma, 43%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs shipping and receiving associate demographics

Here are the differences between customer services, shipping and receiving' and shipping and receiving associates' demographics:

Customer Service, Shipping And ReceivingShipping And Receiving Associate
Average age4343
Gender ratioMale, 53.0% Female, 47.0%Male, 82.1% Female, 17.9%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 4.2% Hispanic or Latino, 20.9% Asian, 7.2% White, 56.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between customer service, shipping and receiving and shipping and receiving associate duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Shipping and receiving associate example responsibilities.

  • Transport goods from racks, shelves, and vehicles using carts, dollies, hand trucks or other moving equipment.
  • Keep strict batch records according to FDA, USDA and DEA mandates for QA purposes.
  • Exceed daily pickups for endoscopes from FedEx utilizing company van.
  • Coordinate inbound/outbound cargo with commercial carriers such as FedEx and DHL shipments as necessary.
  • Coordinate early drop off times and late pick up times with FedEx in order to fully optimize production time.
  • End of day confirm BOL's with freight/pallets on containers, place BOL's in containers for drivers for delivery.
  • Show more

Customer service, shipping and receiving vs shipping and receiving associate skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common shipping and receiving associate skills
  • Shipping Receiving, 23%
  • Pallets, 11%
  • Customer Service, 10%
  • Hand Tools, 4%
  • Logistics, 4%
  • Computer System, 4%

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