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Customer service, shipping and receiving vs shipping and receiving clerk

The differences between customer services, shipping and receiving and shipping and receiving clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a shipping and receiving clerk. Additionally, a shipping and receiving clerk has an average salary of $33,438, which is higher than the $31,926 average annual salary of a customer service, shipping and receiving.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a shipping and receiving clerk are shipping receiving, customer service, and safety regulations.

Customer service, shipping and receiving vs shipping and receiving clerk overview

Customer Service, Shipping And ReceivingShipping And Receiving Clerk
Yearly salary$31,926$33,438
Hourly rate$15.35$16.08
Growth rate-3%-3%
Number of jobs49,610224,166
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 49%
Average age4343
Years of experience1212

Customer service, shipping and receiving vs shipping and receiving clerk salary

Customer services, shipping and receiving and shipping and receiving clerks have different pay scales, as shown below.

Customer Service, Shipping And ReceivingShipping And Receiving Clerk
Average salary$31,926$33,438
Salary rangeBetween $25,000 And $40,000Between $28,000 And $39,000
Highest paying City-Kent, WA
Highest paying state-North Dakota
Best paying company-Steel Dynamics
Best paying industry-Technology

Differences between customer service, shipping and receiving and shipping and receiving clerk education

There are a few differences between a customer service, shipping and receiving and a shipping and receiving clerk in terms of educational background:

Customer Service, Shipping And ReceivingShipping And Receiving Clerk
Most common degreeHigh School Diploma, 39%High School Diploma, 49%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs shipping and receiving clerk demographics

Here are the differences between customer services, shipping and receiving' and shipping and receiving clerks' demographics:

Customer Service, Shipping And ReceivingShipping And Receiving Clerk
Average age4343
Gender ratioMale, 53.0% Female, 47.0%Male, 71.7% Female, 28.3%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 4.1% Hispanic or Latino, 21.6% Asian, 6.8% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between customer service, shipping and receiving and shipping and receiving clerk duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
  • Show more

Shipping and receiving clerk example responsibilities.

  • Provide the necessary freight receipt information (international, DHL, USPS, FEDEX, etc . )
  • Sit downs, stand ups, cherry pickers, electric and propane, large industrial type lifts as well.
  • Detail orient & strong math skills.
  • Receive all incoming shipments within GMP guidelines.
  • Prepare FedEx and DHL labels for domestic mailings.
  • Used fed ex and ups to ship packages.
  • Show more

Customer service, shipping and receiving vs shipping and receiving clerk skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common shipping and receiving clerk skills
  • Shipping Receiving, 24%
  • Customer Service, 11%
  • Safety Regulations, 6%
  • Purchase Orders, 5%
  • Electric Pallet Jack, 4%
  • Load Trucks, 4%

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