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Customer service, shipping and receiving vs shipping and receiving coordinator

The differences between customer services, shipping and receiving and shipping and receiving coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service, shipping and receiving and a shipping and receiving coordinator. Additionally, a shipping and receiving coordinator has an average salary of $32,382, which is higher than the $31,926 average annual salary of a customer service, shipping and receiving.

The top three skills for a customer service, shipping and receiving include customer service, shipping receiving and customer orders. The most important skills for a shipping and receiving coordinator are shipping receiving, pallets, and load trucks.

Customer service, shipping and receiving vs shipping and receiving coordinator overview

Customer Service, Shipping And ReceivingShipping And Receiving Coordinator
Yearly salary$31,926$32,382
Hourly rate$15.35$15.57
Growth rate-3%-3%
Number of jobs49,610137,539
Job satisfaction--
Most common degreeHigh School Diploma, 39%High School Diploma, 55%
Average age4343
Years of experience1212

Customer service, shipping and receiving vs shipping and receiving coordinator salary

Customer services, shipping and receiving and shipping and receiving coordinators have different pay scales, as shown below.

Customer Service, Shipping And ReceivingShipping And Receiving Coordinator
Average salary$31,926$32,382
Salary rangeBetween $25,000 And $40,000Between $26,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-North Dakota
Best paying company-University of California
Best paying industry-Manufacturing

Differences between customer service, shipping and receiving and shipping and receiving coordinator education

There are a few differences between a customer service, shipping and receiving and a shipping and receiving coordinator in terms of educational background:

Customer Service, Shipping And ReceivingShipping And Receiving Coordinator
Most common degreeHigh School Diploma, 39%High School Diploma, 55%
Most common majorBusinessBusiness
Most common college--

Customer service, shipping and receiving vs shipping and receiving coordinator demographics

Here are the differences between customer services, shipping and receiving' and shipping and receiving coordinators' demographics:

Customer Service, Shipping And ReceivingShipping And Receiving Coordinator
Average age4343
Gender ratioMale, 53.0% Female, 47.0%Male, 80.3% Female, 19.7%
Race ratioBlack or African American, 10.3% Unknown, 4.2% Hispanic or Latino, 21.8% Asian, 7.3% White, 55.7% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 4.1% Hispanic or Latino, 21.4% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between customer service, shipping and receiving and shipping and receiving coordinator duties and responsibilities

Customer service, shipping and receiving example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Receive in merchandise using RF unit.
  • Start learning how to use Quickbooks.
  • Process orders through WMS using RF scanner.
  • Receive and ship both small and LTL shipments.
  • Receive and organize UPS/FedEx and USPS packages for pickup by customers.
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Shipping and receiving coordinator example responsibilities.

  • Prepare orders and load trucks, with multiple products, in accordance to prepare invoices and BOL's.
  • Print shipping labels for local and worldwide distribution with FedEx and USPS
  • Ensure accurate patient information for packaging and shipment of patient prescriptions using FedEx Online.
  • Obtain freight quotes from various TL & LTL carriers and negotiate rates for larger ongoing jobs.
  • Pull finish product to fill orders and ship using common carrier, pallet, LTL truck, or international container.
  • Order puller for all internet orders, scan all packages, keep accurate inventory, print labels for shipping through ups.
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Customer service, shipping and receiving vs shipping and receiving coordinator skills

Common customer service, shipping and receiving skills
  • Customer Service, 36%
  • Shipping Receiving, 8%
  • Customer Orders, 6%
  • Inventory Control, 5%
  • Purchase Orders, 5%
  • Pallet Jack, 3%
Common shipping and receiving coordinator skills
  • Shipping Receiving, 19%
  • Pallets, 11%
  • Load Trucks, 7%
  • Part Numbers, 7%
  • Electric Pallet Jack, 7%
  • Logistics, 4%

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