Customer service, shipping and receiving vs shipping clerk

Differences between customer service, shipping and receiving and shipping clerk duties and responsibilities

Customer service, shipping and receiving example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Receive in merchandise using RF unit.
• Start learning how to use Quickbooks.
• Process orders through WMS using RF scanner.
• Receive and ship both small and LTL shipments.
• Receive and organize UPS/FedEx and USPS packages for pickup by customers.
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Shipping clerk example responsibilities.

• Maintain a close-knit relationship with freight brokers to negotiate and attain the best possible pricing for LTL and truckload shipments.
• Print documents by either using fed ex or ups or grind or will call.
• Process shipments via FedEx, DHL & TNT, using different account numbers by comparing rates and weights.
• Schedule big pick ups, make BOL and print labels for next day or other dates if ready to print.
• Create and run reports as necessary to track ordering trends.
• Used mathematics to insure time are not waste folding new boxes.
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