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  • Park Service Managerial Supervisor

    Six Flags Over Texas 4.1company rating

    Customer service supervisor job in Arlington, TX

    Responsible for assisting the Operations Leadership Team in providing leadership within an assigned area, to ensure delivery of a world class entertainment experience to our guests through “Friendly, Clean, Fast, Safe Service.” This position is a Part-Time position that will offer up to 29 hours a week based on operational need with a payrate of $19/hour. Responsibilities: The purpose of the Supervisor is to provide direct leadership and supervision to the Park Services Staff, ensuring departmental and park goals are achieved. This position is accountable for delivering a superior Guest experience, while enforcing all park policies and procedures Qualifications: Required Skills and Qualifications: · Minimum one to two years leadership experience · Self-motivated, hands-on leadership style, with the ability to motivate others · Ability to maintain a professional appearance and attitude at all times · Excellent administrative skills, including organization and time management · Strong communication and presentation skills, both written and oral · Computer knowledge, including Microsoft Word, Excel, and Outlook required with wiliness to learn more, including Optim8 · Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays · Must be available to report to duty as needed with limited advance notice · Must be able to work well with departments outside of Operations
    $19 hourly Auto-Apply 1d ago
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  • Senior Customer Success Specialist - GenAI, AWS Specialist and Partner Organization

    Amazon 4.7company rating

    Customer service supervisor job in Dallas, TX

    This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and playbooks that enable AWS teams and partners to unlock value for customers through optimal adoption of AWS generative AI services. This role combines strategic thinking with operational excellence and generative AI focused technical aptitude to create repeatable, scalable mechanisms, and assets, that transform how AWS and our partners deliver customer success. You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the "why" and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how" being provided by solution architects. IMPORTANT NOTE: This role requires specific experience leading organizational AI transformation. While valuable, experience as an AI practitioner (e.g., data scientist, ML engineer, AI researcher) without transformation leadership experience does not meet the requirements for this position. Key job responsibilities Strategic customer engagement: - Develop and execute customized success plans with customer's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through respective service domain teams and partner success team. - Engage with customer employee personas to understand their unique needs and challenges; design and deliver tailored technical workshops and enablement programs to accelerate adoption. - Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains. - Track and analyze adoption metrics to measure effectiveness and identify areas for improvement. - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization. - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams. - Analyze trends in customer requests and pain points to identify potential product improvements. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Bachelor's degree in mathematics, engineering, statistics, computer science or a related field, or experience as a product manager or owner - 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience - Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies - Travel up to 15% of the time - 6+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics - Understanding of the Software Development Life Cycle Preferred Qualifications - Master's degree, or a PhD and experience building machine learning models or developing algorithms for business application - Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI. - Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $35k-53k yearly est. 2d ago
  • Client Service Leader - Water Services

    CDM Smith 4.8company rating

    Customer service supervisor job in Dallas, TX

    As a member of this team, you would contribute to CDM Smith's mission-critical projects by: Leading and creating client engagement strategies and pursuit plan for municipal clients in the Dallas/Fort Worth and West Texas markets Developing new business, creating and maintaining high value relationships with clients Leading the strategy for client selection, client management, and pursuits in the geography Developing strategies for finding new streams of revenue and promoting technical innovations with clients Working effectively with Project Managers, Key Technical Specialists and other members of the CDM Smith design team regarding success project delivery Being active in professional societies, industry organizations, and appropriate political circles in the Dallas/Ft. Worth area #LI-KM1 Employment Type Regular Minimum Qualifications Bachelor's degree in Civil, Environmental or Chemical Engineering or related discipline. Professional engineering (PE) license. 12 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. Preferred Qualifications Business development experience in the local and regional TX public sector water/wastewater markets Well-refined written, verbal, and interpersonal skills Strategic thinking, time management and planning skills Strong business acumen with a well-rounded perspective on transformative growth Ability to work flexible hours and attend events outside of the normal workday
    $73k-96k yearly est. 2d ago
  • Customer Service New Associate

    Accenture 4.7company rating

    Customer service supervisor job in Irving, TX

    Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. The Customer Service New Associate responsibilities will include: + Perform data entry and research in various systems and tracking tools + Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues problems + Assess and resolve nonstandard and standard issues or problems + Seek advice and escalate issues when faced with tasks problems outside the scope of the work Basic Qualifications:- Minimum of one-year medical data entry experience Preferred Qualifications:- Professional Services/BPO/BPS experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Hourly Salary Range California $20.58 to $32.12 Cleveland $19.04 to $25.67 Colorado $20.58 to $27.74 District of Columbia $21.88 to $29.52 Illinois $19.04 to $27.74 Maryland $20.58 to $27.74 Massachusetts $20.58 to $29.52 Minnesota $20.58 to $27.74 New York/New Jersey $19.04 to $32.12 Washington $21.88 to $29.52 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $20.6-32.1 hourly 2d ago
  • MEP Superintendent - Data Centers

    Metric DCX

    Customer service supervisor job in Dallas, TX

    MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.
    $54k-87k yearly est. 5d ago
  • Customer Service Manager

    Southwest Accessory Group

    Customer service supervisor job in Haltom City, TX

    Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.
    $38k-70k yearly est. 3d ago
  • Assistant Manager Royal Service (Front Office / Operator / Switchboard)

    Accorhotel

    Customer service supervisor job in Dallas, TX

    Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories. Job Description Lead, supervise, train, schedule, and evaluate Royal Service Agents, ensuring that all procedures are performed to the hotel's standards. Perform the daily responsibilities of a Royal Service Agent and assist where necessary to ensure optimum service to guests, visitors and all departments. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of: scheduled daily activities. in-house groups. hours of operation of each outlet. features and services provided by the hotel. Evaluate the staffing requirements and prepare work schedules weekly. Ensure that the switchboard is attended at all times and that sufficient staffing is present to meet the daily business demands. Document any late or absent colleagues; maintain accurate and current colleague records. Schedule and assign staff breaks. Communicate anticipated business demands daily with each colleague (arrivals/departures, group functions, guest requests, etc.). Ensure staff's knowledge of hotel services, features and amenities. Oversee order-taking process for In-Room Dining Assign specific tasks as they arise to the Royal Service staff. Monitor and ensure that Telecommunication staff perform their job functions to the hotel's expected level of service. Review the accuracy of all guest request logs and Telecommunication Agents' worksheets. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Accept, record and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Process billing requests as needed Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Monitor telephone system problems, maintain log of such and coordinate corrections with the telephone company representative. Coordinate emergency procedures as specified in hotel emergency manual. Prepare and submit weekly payroll records. Attend designated meetings Other duties as assigned Qualifications College graduate or equivalent vocational training certificate. 2-years experience in supervisory role Previous guest relations experience and/or operator experience required Previous experience with Opera Cloud and POS Silverware preferred Fluency in English both verbal and non-verbal. Ability to suggestively sell. Ability to input and access information in the property management system/computers. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. ascertain departmental training needs and provide such training. direct performance of staff and follow up with corrections when needed. Visa Requirements: Successful candidates must be legally eligible to work in the United States. Additional Information What's in it for you: Complimentary Shift Meal Paid time off Health Benefits and 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academy designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities
    $31k-51k yearly est. 2d ago
  • Client Specialist

    Barry's 3.7company rating

    Customer service supervisor job in Dallas, TX

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply
    $44k-81k yearly est. 2d ago
  • Manager, Digital Tax Services

    Alvarez & Marsal 4.8company rating

    Customer service supervisor job in Dallas, TX

    Manager Digital Tax Services Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. How you will contribute Alvarez & Marsal's Tax practice is seeking a Manager to join tax technology and automation efforts for the practice's clients. This hire will be responsible for contributing on projects aimed to maximize the impact of clients' existing and emerging technologies, managing the growing data burden, driving efficiencies to create a cost-effective tax function and the need to understand how to make data an asset. The underlying objective is to help clients navigate the digital age of tax transparency and automation while staying up to date on new trends in tax compliance and tax audit methods. Evaluate current processes to determine inefficiencies and identify areas for automation using existing financial or tax systems and/or leading technologies Consult with clients and subject matter experts (SMEs) to craft and implement tax technology solutions Contribute to all aspects of a project's lifecycle: documenting requirements, solution development, system configuration, testing, debugging, and support Leverage technologies to help clients in streamlining their tax processes. Process large tax datasets to make analysis and planning more efficient Improve reporting capabilities to enhance clients' ability to evaluate risk and capitalize on opportunities Qualifications Bachelor's degree in Information Systems, Accounting, Computer Science, Data Analytics, Management Information Systems, or Information Technology & Accounting and/or a Master's degree in related field CPA, admission to the Bar, or other appropriate certification complete or in progress Knowledge of data analysis and visualization tools such as Alteryx, Power BI, Dataverse, or Power Platform is preferred A natural flair for problem solving and an entrepreneurial approach to work A strong interest in technology and its use in business processes Ability to learn and apply new technologies Excellent communication and business writing skills Strong organizational and time management skills Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. The salary range is $110,000 - $140,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. #LI-BK1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $110k-140k yearly 2d ago
  • Supervisor, AACU Support Services (Fort Worth, TX, US)

    American Airlines 4.5company rating

    Customer service supervisor job in Fort Worth, TX

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Support Services team consists of two departments: Imaging and Mailroom. Principal duties and responsibilities listed are representative of the overall duties performed by the department. The Support Services Supervisor would be a working leader, proficient at these tasks and in addition, but not limited to, provide first level of support for department issues, team performance reviews, scheduling and managing procedural documentation What you'll do Manage the daily Support Services operation Lead, coach, educate, train, and motivate Support Services' team members Evaluate daily workload and assign daily tasks as needed, ensuring accuracy and completion of all work Facilitate and support departmental projects, including recommending initiatives and projects to streamline and automate departmental work Cross-train employees to perform both imaging and mailroom duties Maintain current departmental policies and procedures Assist Manager on departmental annual budget, explaining monthly variances and developing project and capital expenditure recommendations Perform administrator duties and vendor management oversight for the third-party applications utilized Perform other duties, as assigned As a working Supervisor, the selected candidate will also daily be spending a significant portion of their time doing the operational work within Support Services: Receive, sort and distribute incoming mail Receive incoming deliveries to be delivered throughout the Credit Union Process outgoing mail and packages Operate and maintain postage metering system as well as the letter folder/stuffer equipment Track and log documents, postage and packages using electronic tracking system and computer software Work directly with all parcel delivery services and assist all Credit Union departments with mail services Maintain copy paper supply and fulfill branch supply orders Order the delivery and pickup of documents from off-site storage facility Prepare documents for imaging Index documents received electronically or in paper batches Import and process documents from the network Process exceptions in the departmental research folders Index and delete documents from the imaging system Maintain and adhere to records retention and destruction policies Clean out backfiles from off-site storage facility Process returned Visa debit cards Assist users with document research requests Sort returned mail The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and ensuring that his/her work is compliant with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High school diploma or GED Preferred Qualifications- Education & Prior Job Experience * Experience utilizing standard computer applications and performing data-entry with a high degree of accuracy * Previous successful leadership experience Skills, Licenses & Certifications Skilled in Microsoft Office software (e.g., Word, Excel, Webex) Ability to exercise excellent member service skills Ability to interact professionally with all levels of staff and members Ability to effectively communicate with all levels of staff, both verbally and written Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to utilize a computer and perform data entry work in an efficient and accurate manner Ability to coordinate daily work of a team and provide guidance and feedback in a supportive manner Ability to lift 40 pounds Ability to sit and/or stand for extended periods of time Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $45k-63k yearly est. 2d ago
  • Customer Service / $18.00 / 1st Shift

    Ascend Staffing

    Customer service supervisor job in Fort Worth, TX

    The Call Center Representative is responsible for providing inbound support to customer inquiries via the phone. Must be able to work in a fast paced high call volume environment, resolve customer issues and complete sale orders accurately and indepe Customer Service, 1st Shift, Service, Staffing, Customer, Retail
    $26k-33k yearly est. 2d ago
  • Supervisor, Career Center

    C2 Global Professional Services

    Customer service supervisor job in Irving, TX

    The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers. ESSENTIAL FUNCTIONS Manages the daily operations of the Career Center and related workforce programs. Informs Manager of customer flow and recommends allocation of staff to ensure appropriate and timely provision of services. Analyzes performance data to provide process and service delivery improvements to meet performance measures and benchmarks. Assesses staff for professional development and provides training to achieve high standards of customer service. Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES Knowledge of workforce development, economic development, business intelligence and trends, and project management. Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability. Knowledge of effective case management and counseling. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Excellent verbal and written communication skills. Ability to analyze and interpret information and data and provide relevant feedback for action. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE Associates or Undergraduate degree in a relevant field of study required. Three (3) years of relevant experience, to include one (1) year of supervisory experience. Additional relevant experience may be considered in lieu of required education. Valid driver's license and proof of insurance with good driving record. Ability to relocate within the service delivery area. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity." Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes: Health Insurance (with no cost options for employee only plans) Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 6% Employer Match Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications JOB CODE: C2GD - 8810-E1-SCC
    $31k-47k yearly est. 2d ago
  • Assistant Manager Royal Service (Front Office / Operator / Switchboard)

    Accor Hotels 3.8company rating

    Customer service supervisor job in Dallas, TX

    Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories. Job Description Lead, supervise, train, schedule, and evaluate Royal Service Agents, ensuring that all procedures are performed to the hotel's standards. Perform the daily responsibilities of a Royal Service Agent and assist where necessary to ensure optimum service to guests, visitors and all departments. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of: scheduled daily activities. in-house groups. hours of operation of each outlet. features and services provided by the hotel. Evaluate the staffing requirements and prepare work schedules weekly. Ensure that the switchboard is attended at all times and that sufficient staffing is present to meet the daily business demands. Document any late or absent colleagues; maintain accurate and current colleague records. Schedule and assign staff breaks. Communicate anticipated business demands daily with each colleague (arrivals/departures, group functions, guest requests, etc.). Ensure staff's knowledge of hotel services, features and amenities. Oversee order-taking process for In-Room Dining Assign specific tasks as they arise to the Royal Service staff. Monitor and ensure that Telecommunication staff perform their job functions to the hotel's expected level of service. Review the accuracy of all guest request logs and Telecommunication Agents' worksheets. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Accept, record and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Process billing requests as needed Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Monitor telephone system problems, maintain log of such and coordinate corrections with the telephone company representative. Coordinate emergency procedures as specified in hotel emergency manual. Prepare and submit weekly payroll records. Attend designated meetings Other duties as assigned Qualifications College graduate or equivalent vocational training certificate. 2-years experience in supervisory role Previous guest relations experience and/or operator experience required Previous experience with Opera Cloud and POS Silverware preferred Fluency in English both verbal and non-verbal. Ability to suggestively sell. Ability to input and access information in the property management system/computers. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. ascertain departmental training needs and provide such training. direct performance of staff and follow up with corrections when needed. Visa Requirements: Successful candidates must be legally eligible to work in the United States. Additional Information What's in it for you: Complimentary Shift Meal Paid time off Health Benefits and 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academy designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities
    $29k-37k yearly est. 2d ago
  • Retail Front End Supervisor - Full-Time

    Burlington Coat Factory Corporation 4.2company rating

    Customer service supervisor job in Dallas, TX

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values: + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships Burlington Benefits: + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Medical, Dental, and Vision Coverage + Employee Assistance Program + Life and Disability Insurance + Paid Time Off + Paid Holidays + 401 (k) Key Responsibilities: + Supervise all store functions and associates while in the role of Manager on Duty + Maximize sales results through training, developing, and coaching of direct reports + Promote safety for both our customers and associates by adhering to company guidelines + Cultivate a diverse culture based on teamwork and collaboration + Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times + Reinforce our company Asset Protection strategies to eliminate shortage + Assist in recruiting, interviewing, and onboarding new associates + Participate in weekly workload planning meetings + Drives Community Relations participation through company programs and partnerships + Coordinate meal and break periods and monitors schedule adherence Requirements: + At least 1 year of supervisory experience within an off-price, big box, or a specialty environment + Strong interpersonal skills with a positive and engaging attitude + Ability to work a full-time schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities! Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $14.00 per hour - $16.00 per hour Location 00043 - Dallas Posting Number P1-1077105-5 Address 3131 Forrest Lane, Suite 400 Zip Code 75234 Position Type Regular Full-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.00 - $16.00 per hour
    $14-16 hourly 2d ago
  • Lead Specialist - Capital Sourcing

    Aloha Petroleum, Ltd.

    Customer service supervisor job in Dallas, TX

    The Lead Specialist, Sourcing is responsible for developing sourcing strategies to reduce costs while developing an understanding of vendor spend. A successful candidate should have experience with sourcing events and category analysis. Experience in Sourcing, Specialist, Lead, Supply Chain, Business Services, Business
    $45k-92k yearly est. 1d ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    Customer service supervisor job in Fort Worth, TX

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $19.00 - $28.50 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $19-28.5 hourly 3d ago
  • Client Service Leader - Water Services

    CDM Smith, Inc. 4.8company rating

    Customer service supervisor job in Dallas, TX

    As a member of this team, you would contribute to CDM Smith's mission-critical projects by: - Leading and creating client engagement strategies and pursuit plan for municipal clients in the Dallas/ Fort Worth and West Texas markets - Developing new b Leader, Client Service, Service, Water, Sales, Business Services, Client, Lead
    $73k-96k yearly est. 2d ago
  • Assistant Manager Royal Service (Front Office / Operator / Switchboard)

    Accor North America, Inc. 3.8company rating

    Customer service supervisor job in Dallas, TX

    Lead, supervise, train, schedule, and evaluate Royal Service Agents, ensuring that all procedures are performed to the hotel's standards. Perform the daily responsibilities of a Royal Service Agent and assist where necessary to ensure optimum service Assistant Manager, Operator, Switchboard, Office, Service, Manager, Retail
    $29k-37k yearly est. 2d ago
  • Retail Front End Supervisor - Full Time

    Burlington Coat Factory 4.2company rating

    Customer service supervisor job in Dallas, TX

    Supervise all store functions and associates while in the role of Manager on Duty Maximize sales results through training, developing, and coaching of direct reports Promote safety for both our customers and associates by adhering to company guidelin Supervisor, Retail, Front End
    $23k-26k yearly est. 1d ago
  • Park Service Managerial Supervisor (Hiring Immediately)

    Six Flags Over Texas 4.1company rating

    Customer service supervisor job in Arlington, TX

    Responsible for assisting the Operations Leadership Team in providing leadership within an assigned area, to ensure delivery of a world class entertainment experience to our guests through Friendly, Clean, Fast, Safe Service. This position is a Part-Time position that will offer up to 29 hours a week based on operational need with a payrate of $19/hour. Responsibilities: The purpose of the Supervisor is to provide direct leadership and supervision to the Park Services Staff,ensuring departmentaland park goals are achieved. This position is accountable for delivering a superior Guestexperience, while enforcing all park policies and procedures Qualifications: Required Skills and Qualifications: Minimum one to two years leadership experience Self-motivated, hands-on leadership style, with the ability to motivate others Ability to maintain a professional appearance and attitude at all times Excellent administrative skills, including organization and time management Strong communication and presentation skills, both written and oral Computer knowledge, including Microsoft Word, Excel, and Outlook required with wiliness to learn more, including Optim8 Must be able to work flexible shifts and extended hours when needed, including evenings/weekends/holidays Must be available to report to duty as needed with limited advance notice Must be able to work well with departments outside of Operations
    $19 hourly 17h ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Richardson, TX?

The average customer service supervisor in Richardson, TX earns between $26,000 and $50,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Richardson, TX

$36,000

What are the biggest employers of Customer Service Supervisors in Richardson, TX?

The biggest employers of Customer Service Supervisors in Richardson, TX are:
  1. LKQ
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