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Customer success manager jobs in Tulsa, OK

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  • Trade Sales Manager

    Pella of Oklahoma 4.7company rating

    Customer success manager job in Tulsa, OK

    Full job description Statewide Job for Both Oklahoma City and Tulsa Area. We are seeking a dynamic and results-driven Trade Sales Manager to lead our sales initiatives within the trade sector. In this pivotal role, you will be responsible for developing and executing strategic sales plans to expand our market presence, foster strong relationships with key clients, and drive revenue growth. Your energetic approach and customer-focused mindset will empower you to motivate your team, identify new business opportunities, and deliver exceptional service that exceeds client expectations. If you thrive in a fast-paced environment and are passionate about sales and customer service, this is an exciting opportunity to make a significant impact. Responsibilities Develop comprehensive sales strategies tailored to the trade market, aligning with overall business objectives. Lead, motivate, and manage the trade sales team to achieve individual and collective targets through coaching and performance management. Build and maintain robust relationships with existing clients while proactively identifying new prospects to expand the customer base. Conduct detailed market analysis to identify emerging trends, competitor activities, and potential areas for growth. Negotiate contracts, pricing, and terms with clients to secure profitable deals while ensuring customer satisfaction. Collaborate closely with marketing and product teams to develop tailored offerings that meet client needs and enhance competitiveness. Provide exceptional customer service by addressing client inquiries promptly, resolving issues efficiently, and maintaining high levels of client satisfaction. Track sales performance metrics regularly, preparing reports for senior management that highlight progress, challenges, and opportunities for improvement. Experience Proven experience in sales management within a trade or B2B environment, demonstrating a strong track record of meeting or exceeding targets. Exceptional customer service skills with the ability to build lasting relationships based on trust and professionalism. Strong understanding of sales techniques, negotiation strategies, and market dynamics relevant to trade industries. Excellent communication skills-both verbal and written-with the ability to present confidently to diverse audiences. Ability to analyze data effectively to inform strategic decisions and identify growth opportunities. Prior experience leading a sales team is preferred; leadership qualities such as motivation, coaching, and team development are essential. Knowledge of industry-specific products or services is advantageous but not mandatory; a willingness to learn is key. Join us as a Trade Sales Manager if you're energized by building relationships, driving sales growth, and delivering outstanding customer experiences! This role offers an inspiring environment where your expertise will directly contribute to our success while providing opportunities for professional development and achievement. Job Type: Full-time Pay: $130,000.00 - $200,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Work Location: In person
    $130k-200k yearly 4d ago
  • Outside Sales Account Manager - Multifamily

    Artisent Floors 4.0company rating

    Customer success manager job in Tulsa, OK

    Who we are: Artisent Floors is a fast growing, full-service flooring company, and we're looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN. Why join us: The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day: ● Diligence- We make our customers' job easy by doing the little things that make a big difference. ● Integrity- We operate in good faith and absolute honesty. Never promise what you can't deliver; and do what is right in every situation. ● Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community. ● Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way. ● Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together. What role will you play Artisent Floors is adding an Account Manager to our team in St. Louis. As an Account Manager, you will have four core responsibilities: ● Make in-person cold calls to businesses and multifamily apartment communities ● Measure apartment units and homes to create proposals for customers ● Drive branch revenue through individual performance ● Ensure high levels of customer service to all current and future prospects Who you are: We are seeking a highly motivated and experienced individual to join our team as an Account Manager. In this role, you will become a subject matter expert on all our products, software, and systems. You will become an expert at the “Artisent Sales Method” - the same methodology we've used to rapidly expand from just one store to 17 locations. To achieve this, you will spend one week in our home office in Memphis training and another week in your respective market with a trainer, focusing on the sales process. Preferred candidates will have: ● 2-5 years of outside sales or multi-family experience ● Bilingual is a plus but not required ● Exceptional ability to connect with prospects and customers ● Driven by competition and working within a team environment ● Strives to be better today than yesterday ● Aptitude to learn and absorb new technologies and skills Benefits: ● Base salary + monthly team commission ● Health insurance- 100% of employee premium paid by Artisent Floors ● Dental, Vision, Supplemental insurance: Available as employee paid benefit ● Paid time off (PTO): ● 100% Company-paid benefits: Life Insurance and AD&D coverage ● 401(k)/Roth matching ● Holidays: Company- paid holidays ● Vehicle allowance ● Cell phone ● Credit Card for gas and expenses ● Toll allowance (if applicable)
    $39k-53k yearly est. 4d ago
  • Luxury Spa Sales & Client Experience Manager

    Dermafix Spa

    Customer success manager job in Tulsa, OK

    ✨ Now Hiring: Luxury Spa Sales & Client Experience Manager ✨ 💼 $100K+ Earning Potential | High-End Wellness Spa | Paid Training & Perks Compensation: $3,000/month base salary + performance-based commission On-Target Earnings (OTE): $100,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule Location: In-person (Travel to nearby spa locations required) Weekend Availability: At least one weekend day required Step Into a Leadership Role Where Sales Meets Luxury Wellness We're looking for a dynamic and results-driven Sales & Client Experience Manager to lead the front-end operations of our luxury spa. In this high-impact role, you'll drive revenue, enhance the guest experience, and support our growth across multiple locations. If you thrive in a fast-paced, high-touch environment where performance is rewarded and leadership is valued, this is your moment. Why Join Us? ✅ $100K+ Earning Potential - Base salary plus uncapped commission ✅ Paid Training - We invest in your success from day one ✅ Gas Reimbursement - For travel to nearby spa locations ✅ Growth-Driven Culture - Advance your career in a growing luxury brand ✅ Employee Discounts - On top-tier skincare products and spa services What You'll Do Lead day-to-day sales operations and team performance at the front desk Deliver exceptional client service while meeting and exceeding revenue goals Drive membership, product, and treatment sales with confidence and professionalism Coach and mentor team members on sales, service, and CRM best practices Manage scheduling, appointment flow, and client communication Handle client concerns and ensure every visit is seamless and elevated Analyze sales KPIs and create action plans for continued growth Collaborate with marketing to align promotions, events, and campaigns Who We're Looking For Proven background in sales or business development (spa, luxury retail, or hospitality preferred) Strong leadership skills with the ability to inspire and motivate a team Confident communicator who thrives in a client-facing, high-end setting Driven by goals, performance, and results Familiar with CRM software, scheduling systems, and client management tools Must have reliable transportation and the flexibility to work at least one weekend day Compensation & Perks 💰 Base Salary: $3,000/month 📈 Uncapped commission - The more you sell, the more you earn 🧠 Paid onboarding and training ⛽ Gas reimbursement for travel between nearby spa locations 💎 Staff discounts on luxury skincare and treatments 🚀 Career advancement in a fast-growing, high-end wellness company Ready to Elevate Your Career? If you're passionate about luxury, driven by results, and ready to lead, we want to hear from you. 📩 Apply now with your resume, contact number, and email. 📧 After applying, send a quick follow-up including: Your earliest available start date Your daily sales goal (numeric) A brief summary of your sales and leadership experience Make wellness your career-and success your lifestyle. Apply today.
    $100k yearly 60d+ ago
  • Client Account Manager

    Centre Technologies 3.8company rating

    Customer success manager job in Tulsa, OK

    Centre is seeking a client-focused individual to serve as a Client Account Manager, responsible for strengthening and expanding relationships with existing clients across multiple levels of their organizations. This role is central to supporting customer project initiatives by partnering closely with vCIOs, Technical Account Managers, and vendors to ensure accurate quoting, seamless coordination, and meaningful client engagement. The ideal candidate will own the quoting process end-to-end, manage vendor relationships for pricing and sourcing, and help drive customer satisfaction and revenue growth through strategic account management and team selling initiatives. Key Responsibilities Team-Focused Selling Collaborate with vCIOs to support and drive customer initiatives. Own the quoting process from need identification through technical scoping, internal review, and customer engagement. Work with Technical Account Managers to understand project scopes and BOMs. Source and price products through vendor relationships to support quoting and implementation. Answer customer questions related to quotes and project recommendations. Drive customer buy-in and sign-off on quoted opportunities. Account Management Manage a subset of customer accounts, acting as the primary point of contact. Present project opportunities, produce quotes, and lead approval efforts. Maintain strong relationships with clients, positioning Centre as a trusted advisor. Monitor account health, analyze trends, and identify cross-sell opportunities. Sales Operations & Administration Register Centre deals and maintain vendor relationships for pricing and updates. Produce sales quotes in Sell and create/manage opportunities in ConnectWise Manage. Assist with opportunity forecasting and renewal tracking. Qualifications Bachelor's degree preferred 3+ years of selling experience in the IT space (or related) Familiarity with Dell, HP, Microsoft, Cisco, Citrix, amongst others and Managed Services preferred. Superior track record in previous sales positions in a multi-product / service organization. Ability to generate effective business-to-business sales relationships at both executive and engineering management levels. Proven experience in account management and quoting. Strong understanding of technical project scopes and BOMs. Excellent communication and customer service skills. Proficiency in ConnectWise Manage or similar CRM/quoting tools. Ability to manage multiple priorities and drive cross-functional collaboration.
    $41k-65k yearly est. Auto-Apply 27d ago
  • US Seasonal Tax-Financial Services Organization- Private Client Services-Manager

    EY 4.7company rating

    Customer success manager job in Tulsa, OK

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **FSO Seasonal Tax - Private Tax- Manager - Remote** **The opportunity** EY is currently seeking experienced seasonal tax professionals. You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, overtime eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams. Private Tax is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. **Your key responsibilities** + A strategic eye toward prioritizing when working on multiple complex projects + Influencing skills, and the confidence and curiosity to question existing processes + The ability to produce technical writing and research in a tax context + Experience performing high quality review of complex tax returns + Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance + Experience with federal and state personal and trust income tax + A thorough understanding of estate and wealth planning + Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables + Comfort with working remotely in a virtual team environment **To qualify for the role, you must have ** + Valid US Certified Public Accountant (CPA) license or active state bar membership + A bachelor's degree in accounting, finance, business, or a related discipline + A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps + Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail **Skills and attributes for success** **Ideally, you'll also have** + A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm **What we look for** We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + The salary range for this job in all geographic locations in the US is $90/hr to $120/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $77k-126k yearly est. 15d ago
  • Strategic Account Manager

    IBM Corporation 4.7company rating

    Customer success manager job in Tulsa, OK

    Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. Your role and responsibilities Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within accounts in our Strategic Accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions! HashiCorp's Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts! ● Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio ● Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes ● Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations ● Align the overall HashiCorp solution to the customer's business needs, challenges, and technical requirements ● Execute solution and value selling to existing customer base and new prospects ● Articulate and evangelize the vision and positioning of both the company and products ● Build a healthy pipeline of revenue and new logos for your target accounts ● Accurately forecast business on a weekly cadence ● Accurately qualify opportunities based on MEDDPICC ● Effectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement ● Extensive strategic sales and strategic customer development experience with a track record of closing enterprise deals ● Excellent operational discipline, crafting and completing quarterly and annual business plans and forecasting. ● Strong executive presence, interpersonal skills, and credibility ● Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions ● Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets ● Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau Preferred technical and professional experience . ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.
    $101k-145k yearly est. 1d ago
  • Client Success Manager

    Extra Mile Insurance Solutions 3.6company rating

    Customer success manager job in Owasso, OK

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development Client Success Manager Extra Mile Insurance Solutions is an independent agency serving Oklahoma with a wide range of preferred market carriers. We combine industry expertise, advanced systems, and a clientfirst mindset to deliver exceptional insurance solutions. Our team is committed to integrity, professionalism, and going the extra mile for the people and businesses we serve. About the Role Were seeking an experienced Account Manager who thrives on building strong client relationships and ensuring their needs are met with accuracy and care. This position is ideal for a licensed insurance professional who enjoys both the service and strategy sides of account management. Key Responsibliities Serve as the primary contact for assigned personal and commercial lines accounts. Manage renewals from start to finish, identifying opportunities for improved coverage or crosssales. Handle service and billing requests, including policy changes, endorsements, and thirdparty inquiries. Guide clients through the claims process and provide ongoing support. Partner with producers on submissions, certificates of insurance, and client onboarding. Maintain accurate, uptodate records in our management system. Deliver a proactive, solutionsoriented approach to client service. Professional Skills Desired 2+ years of account management or customer service experience in the insurance industry. Strong verbal and written communication skills. High attention to detail, organization, and followthrough. Ability to work collaboratively in a teamdriven environment. Proficient in Microsoft Office (Excel, Word) and able to learn new systems quickly. Patient, respectful, trustworthy, friendly, articulate, honest, and ethical Required Ideal candidate must currently hold a property & Casualty license Job Type: Full-time Benefits: Competitive pay with commission opportunities. Paid time off. Tuition reimbursement. Supportive, growthfocused team culture. License/Certification: Active Oklahoma Insurance Producer Property & Casualty License Job Type: Fulltime, InOffice If youre looking for a role where you can combine relationshipbuilding, technical expertise, and problemsolving to make a real impact for clients, wed love to hear from you.
    $44k-70k yearly est. 6d ago
  • Client Service Manager

    Arthur J Gallagher & Co 3.9company rating

    Customer success manager job in Tulsa, OK

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview If you have experience in the commercial (property/casualty) insurance environment, supporting a book of middle-to-large market accounts and have a valid property/casualty license, we are looking for a Client Service Manager who will be responsible for the day-to-day account management of Gallagher's relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Gallagher delivers to clients. How you'll make an impact What a day will look like * Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews. * Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion. * Answer client questions on applications and requested renewal information. * Communicate and maintain good working relationships with markets. * Assist in preparing renewal strategy documents and proposals. * Prepare and/or check market submissions. * Analyze quotes from carriers and negotiate terms and conditions. * Responsible for binding of renewal coverage and the accuracy of programs that are bound. * Process certificates, endorsements, invoices, policies, endorsements, and audits. * Responsible for certificates, endorsements, audits, invoicing, and policy checking. * Provide a high level of day-to-day technical support to the team. * Ensure that all documentation is received on a timely basis and is accurate. * Manage policy and endorsement follow up system, including maintaining reminder system. * Prepare proposals and presentations to existing clients and prospective new clients. * Navigate carriers' web sites to obtain endorsements, loss runs, renewal policies, and invoices. * Communicate with markets for renewal policies, endorsement requests, and invoices. * Assist other team members to balance workloads when needed. * Provide backup for other team members during their absence. * Undertake various duties as assigned. Skills and experience that will lead to success * Strong technical property and casualty knowledge * Background in account management, servicing, placement and negotiation of property and casualty coverages * Ability to solve problems and think independently * Strong written and verbal communication skills * Ability to pay attention to detail while working under pressure * Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines * Be energetic/have a sense of urgency About You Required * Commercial (property/casualty) insurance knowledge and experience managing client relationships. * Current Property and Casualty License. * Bachelor's degree with 3+ years client service management experience-OR-High School degree/GED with 5+ years client service management experience. Behaviors * Proficient in using technology as a tool to maximize productivity and quality. * Strong written and verbal communication skills. * Comfortably engage others in consultative discussion. * Effectively manages/balances multiple and sometimes competing priorities. * Works in a self-directed manner. #LI-JC1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: * Medical/dental/vision plans, which start from day one! * Life and accident insurance * 401(K) and Roth options * Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other benefits include: * Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and job function) * Training programs * Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing * Charitable matching gift program * And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
    $60k-96k yearly est. 60d+ ago
  • Client Relations Manager

    Moore Digital Print and Mail Center, Tulsa

    Customer success manager job in Tulsa, OK

    Moore Digital Print and Mail Center Tulsa is seeking a Client Relations Manager to join our Client services department. The Client Relations Manager is responsible for managing and strengthening long-term relationships with clients in the commercial printing sector. This position serves as the primary liaison between clients and internal departments, ensuring that all services and deliverables are executed with precision, efficiency, and in alignment with client expectations. The Client Relations Manager plays a critical role in maintaining client satisfaction, supporting account retention, and fostering business growth. Supervisory Responsibilities: Oversees Project Managers Duties/Responsibilities: Serve as the designated point of contact for assigned client accounts, ensuring consistent and professional communication throughout the lifecycle of each project Manage client expectations regarding project timelines, deliverables, and technical requirements, maintaining a proactive approach to issue resolution Coordinate with internal teams-including estimating, prepress, production, scheduling, and quality control-to ensure successful execution of printing jobs in accordance with specifications and deadlines Review and approve job tickets, proofs, and client instructions, ensuring clarity and accuracy prior to production Monitor job progress, proactively identify potential delays or challenges, and provide timely updates to clients Attend production meetings and, when appropriate, participate in client press checks to confirm color accuracy and print quality Support the estimating process by obtaining project details, assisting with pricing strategies, and facilitating client approvals Assist with billing inquiries, post-delivery feedback, and resolution of service concerns in a timely and professional manner Identify and communicate opportunities for additional services or expanded account engagement based on client needs and company capabilities Accountable for coordinating all aspects of client's mailing, project team leadership, organization, and integration to deliver projects that meet stated project objectives and success criteria; including submission of graphics, text, data processing, letter shop instructions, printing, mail processing, scheduling guidance and support, professional mentoring is required. Works co-operatively with others, being part of a team, assuming the role of leaders of the designated POD. Works effectively with interdependent goals and fosters a collaborative environment to drive POD in the same direction. Managers kick off meetings (RAP) for new/existing clients and or projects that have any degree of risk or need additional technical, scheduling, data or client requirement clarification. Maintain detailed records of all client correspondence, project specifications, change orders, and service concerns using the company's designated systems. Participation in regular team building sessions and career development training sessions is expected. Must be professional in dress, communication, and actions. Maintain a clean, organized, and safe working environment. Consistent and Reliable attendance is mandatory. All other duties as assigned. Required Skills/Abilities: Demonstrated knowledge of printing processes, finishing techniques, and production workflow. Proficient in Microsoft Office applications & print-specific management systems (e.g., EFE, Trello etc..) a plus Excellent written and verbal communication skills. Strong organizational and problem-solving skills, with the ability to manage multiple projects simultaneously. Must be able to lift 25lbs Required to sit for long periods of time, bend, reach and move about the facility Required to grip, twist, turn and type with both hands for long periods of time Education and Experience: Associates Degree and (or) 5 years Industry Experience Preferred A minimum of three (3) years of experience in client relations, account management, or project coordination, and project management preferred A basic understanding of the printing processes, letter shop processes, and USPS regulations as it pertains to 1st class and bulk mail design and compliance Marketing Development preferred experience Physical Requirements: Must be able to consistently lift 50lbs Required to stand for long periods of time, bend, reach and move about the facility Required to grip twist and turn both hands for long periods of time Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation. For more information and details, email ********************* Moore Digital Print and Mail Center, Tulsa is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Digital Print and Mail Center, Tulsa is also committed to compliance with all fair employment practices regarding citizenship and immigration status
    $46k-88k yearly est. Easy Apply 60d+ ago
  • Engagement Manager

    Interworks 4.3company rating

    Customer success manager job in Tulsa, OK

    Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy into managing details, timelines, and teams? If so, you might be our next Engagement Manager! At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution, ideas to outcomes, and people to possibilities. This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks with clarity, collaboration, and craft. Location Preferences: We'd love for you to join us from one of our offices in Portland, OR; Oklahoma City, Tulsa, or Stillwater, OK. Remote work may be possible depending on the situation - let's chat. Salary Range: $120,000-150,000, depending on experience and qualifications. What You'll Do Lead analytics and data projects from start to finish, ensuring outcomes align with client goals. Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships. Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life. Provide project management oversight to ensure timelines, budgets, and quality stay on track. Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance). Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms. Mentor consultants and engineers, guiding both project work and professional growth. Support change management and help clients adopt new technologies, processes, and mindsets. Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches. What You'll Need Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment. Proven ability to lead complex projects with multiple stakeholders and dependencies. Strong project management skills - PMP, Agile, or similar certification is a plus. Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks. Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python). Comfortability with cloud platforms (AWS, Azure, or Google Cloud). Excellent communication and storytelling skills, from executive briefings to technical discussions. A track record of bringing clarity to complexity and driving projects to completion. A collaborative mindset building strong partnerships across teams and with clients. What We'd Like You to Have Experience leading data modernization or governance initiatives. A background in analytics platform design or embedded analytics. Change management or organizational transformation experience. Familiarity with pre-sales processes and scoping project work. A passion for mentoring others and helping teams deliver great work together. Why InterWorks InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
    $120k-150k yearly Auto-Apply 37d ago
  • Dealer Relationship Manager - Tulsa

    Kinetic Advantage, LLC

    Customer success manager job in Tulsa, OK

    As a Dealer Relationship Manager (DRM) of Kinetic Advantage, you are the first line of contact with our Dealers and our direct conduit for providing the Kinetic Advantage experience to our dealer partners. Your ability to leverage relationships through transparent communication and simplified product offerings will be critical to your success. A complete understanding of our technology will enable you to provide flexible solutions to our dealer partners and will be pivotal in providing the ultimate Kinetic Advantage experience. This role will oversee the Tulsa and Oklahoma City markets and requires the individual to be based within this region. Responsibilities: Master our simplified solutions and product offerings, while providing the true Kinetic Advantage experience, to grow your current base of dealer partners, gain market share, and achieve floorplan production goals Through frequent communication and in person interaction, as well as the ability to provide a knowledgeable and understanding approach to consulting, you will drive market retention rates and reduce the number of dealer partners not actively using their Kinetic Advantage line of credit By providing real time solutions to daily problems, you will earn additional market share from our dealer partners and will grow further into their business as a trusted partner By taking an entrepreneur's mindset to managing your segment of our business, you will be tenacious, control portfolio losses, and ensure that you balance the Kinetic Advantage experience with extremely minimal loss tolerances Embrace our culture of simplicity, transparency, and flexibility to provide the ultimate Kinetic Advantage experience to all dealer partners, auction partners, and other competitors in your space Utilize your experience, market awareness, solution-oriented mindset to represent the Kinetic Advantage experience above all competitors in the marketplace Take the Kinetic Advantage experience to your dealer partners through frequent interactions at their respective places of business Exhibit the Kinetic Advantage experience through fostering meaningful relationships via transparent communication to all our internal and external partners by being easily accessible and available as the market demands Be an expert at maintaining working knowledge of industry trends and market dynamics There may be various responsibilities related to portfolio management required not outlined in this document Performs all other duties as assigned Requirements Education and Experience: Bachelor's degree 2+ years' experience in Commercial Lending Strong grasp on the automotive industry with significant experience and knowledge of the wholesale market Requirements/Abilities: Strong sense of urgency with the ability to thrive in a fast-paced environment Ability to leverage a sales process to overcome customer objections and deliver the Company's value proposition Ability to effectively develop and maintain strong business relationships Demonstrated success as a consistent top performer Strong presentation and negotiation skills Excellent verbal and written communication skills Organizational skills and attention to detail Strong analytical and problem-solving skills Proficient with Microsoft Office or related software Ability to function well in a high-paced and, at times, stressful environment Valid driver's license Nights and weekends will be required Physical Requirements: Must be able to communicate clearly Ability to ride in cars during Market visits for extended periods Must be able to move objects up to 50 pounds Required to be able to travel for extended periods of time (greater than 4 hours) While performing the duties of this job the employee will, at times, be subject to outside environmental conditions Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards This job description reflects essential functions of this position but is subject to change at any time and does not restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. #LI- Remote
    $59k-91k yearly est. 10d ago
  • General Manager - Mac Sales and Leasing

    MacDonald Realty Group

    Customer success manager job in Wagoner, OK

    Mac Sales and Leasing in a Rent-To-Own (RTO) furniture, appliance, electronics, and computer provider in the U.S. Come join our growing team! Benefits include: Salary: $45,000 to $105,000 Annually Plus Monthly Bonus potential Paid Time Off Closed on Sundays* Discounts Health & Retirement benefits (vary depending on location) General Manager Role Summary: The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies. * This is an in-person job and only available physically at the specified location. * You must be over the age of 21 to be considered for this position. Principal Responsibilities: * Acquire and Maintain Customers * Compliance with all applicable federal, state and local statutes * Implement sales and marketing programs * Decipher, prepare and review financial statements and store reports * Ensure adequate availability of merchandise at all times * Fill out paperwork for submission to corporate support * Follow monthly marketing plans * Maintain company vehicles within safe operating standards * Managing inventory and cash assets * Meeting company standards for quality, customer service and safety * Meet and exceed target sales and revenue goals * Implementing marketing and growth plans * Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate * Provide a safe, clean environment for customers and associates * Recruit, hire, and train to ensure efficient operations * Set goals and conduct weekly staff meetings * Store Management * Train and develop associates Requirements: * Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to: * Associate or Bachelor's degree with course work in business, accounting, marketing or management. * Two years' experience in retail or other business emphasizing customer service, account management or merchandising. Physical Requirements: * Routine lifting, loading, and moving merchandise (50-300 pounds) using a dolly * Stooping, bending, pulling, reaching, and grabbing * Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics * Prolonged periods of driving and standing * Ability to work in various indoor and outdoor climates and weather conditions Additional Information: * Mac Sales and Leasing is an Equal Opportunity Employer and a Drug-Free Workplace. * A detailed background check, including driving history and drug screening, is required.
    $45k-105k yearly Auto-Apply 60d+ ago
  • Supervisor/Manager Part-Time

    Claires 4.6company rating

    Customer success manager job in Tulsa, OK

    Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Compensation Range: $9.50 - $11.00 Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email ********************. Only messages sent for this purpose will be considered.
    $9.5-11 hourly Auto-Apply 55d ago
  • Manager-Call Center New Hire

    Att

    Customer success manager job in Tulsa, OK

    This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Overall Purpose: The purpose of this supervisory role is to oversee and support new call center hires through onboarding, training, and nesting progression, ensuring proficiency, productivity, and seamless transition to production while managing engagement, expectations, and career development. Key Responsibilities: Typical tasks may include, but are not limited to, the following: Onboarding and Training: The role focuses on guiding new hires through onboarding processes, ensuring they complete necessary tasks and gain proficiency in systems, processes, and knowledge. Employee Development: The supervisor is responsible for managing expectations, attendance, engagement, and skill transfers, fostering career growth and development for direct reports. Performance and Productivity: The role aims to enhance results, productivity, and reduce attrition by supporting new hires during their ramp-up period. Supervisory Responsibilities: The position involves direct oversight of a team of employees, addressing behavioral and attendance issues, and ensuring successful transitions to production. Job Contribution: Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates. Supervisor: Yes Education/Experience: Bachelor's degree (BS/BA) desired. 3+ years of related experience. Our Manager-Call Center New Hire earns between $64,200 - $96,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Ready to join our team? Apply today! Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma Salary Range: $64,200.00 - $96,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
    $28k-46k yearly est. Auto-Apply 2d ago
  • Contact Center Knowledge Manager

    ASM Research 4.2company rating

    Customer success manager job in Muskogee, OK

    Shift Hours 8-4:30 Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: Ensuring the successful design, build, configuration, testing, and use of project knowledge resources - including the Knowledge Management System. Overseeing, managing, and coordinating Contact Center staff training and development activities. Developing and revise training courses and prepares appropriate training catalogs. Preparing instructor materials (course outline, background material, and training aids); Preparing statements of policy and procedure to insure best in class, customer experience focused knowledge management Coordinate and work with the Government content team, the Contractor QA team, the training team, and agent feedback to identify CC content needs / gaps and ensure implementation of solutions. Consult with the Government on how to write content to fulfill the needs of a contact center. Consult with the Government on how to adapt website content to meet the needs of the CC. Consult with and / or directly assist the Government to review, modify, update, or create existing CC-specific content. Draft training content for CC agents. Draft a monthly action and improvement report that will include recommendations regarding content, QA, customer satisfaction (CSAT), training, etc. Minimum Qualifications: Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred. 0-2 years of experience. Proficient in speaking and writing in American English. Experience working at a contact center and deep knowledge of contact center trends and best practices. Experience developing content tailored to typical contact center needs. Familiarity with web content best practices including search engine optimization (SEO) and user intent. Industry leading certification for expertise preferred Preferred Qualifications: Experience working with contact centers that offer Spanish language services and the best practices for this audience. Experience developing content for websites. Other Job Specific Skills Excellent understanding of English grammar. Excellent editing skills. Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional. Experience with desktop publication tools from Adobe and Microsoft. Ability to understand and articulate technical requirements and translate their requirements into technical documentation. Ability to express ideas and thoughts in a clear and concise manner. Strong organizational skills and attention to detail. Ability to multi-task in a fast-paced environment. Ability to meet deadlines and communicate progress against schedule. Writes in a clear and concise manner to be able to convey information to a variety of audiences. Willingness to work in a dynamic team environment.
    $41k-70k yearly est. 20h ago
  • Account Manager 1124

    Jd Young Company 4.0company rating

    Customer success manager job in Tulsa, OK

    Join JD Young Technologies as an Account Manager and become a vital part of our mission to help businesses succeed. If you're driven, thrive in a fast-paced environment, and enjoy building lasting relationships, we want to hear from you! Key Responsibilities: Identify Opportunities: Research and uncover sales opportunities within your assigned territory. Convert Leads: Turn prospects into loyal customers by effectively engaging with them. CRM Management: Document your territory in our CRM to ensure smooth transitions for colleagues. Sales Mastery: Utilize various resources to discover leads and maintain an organized CRM. Customer Empowerment: Train new clients on our solutions and identify upsell/cross-sell opportunities. Relationship Building: Act as the primary contact for existing clients, conducting reviews and fostering trust. Qualifications: Strong computer skills for managing administrative tasks. Excellent communication skills, both verbal and written. Eagerness to learn and develop sales expertise through training. Background in selling technology, office equipment preferred. Why JD Young Technologies? Competitive salary based on experience. Comprehensive health, dental, and vision insurance. Monday to Friday schedule (8:00 am - 5:00 pm). Opportunities for professional growth in a friendly and inclusive work environment. Join us in building lasting relationships and driving success!
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Account Manager, Named Oklahoma/Arkansas

    Presidio, Inc. 4.7company rating

    Customer success manager job in Tulsa, OK

    Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as a technology sales professional. The Sales Account Manager position for Presidio is responsible for engaging with customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients, as well as prospecting for new business opportunities. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. Travel Requirements: 20% travel in region. Responsibilities Include: * Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. * Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients. * Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. * Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. * Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. * Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling. Required Skills and Professional Experience: * 3-5 years of sales in the technology industry, and experience working with technology partners and leveraging those relationships to drive joint sales opportunities. * Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. * Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Preferred Skills and Professional Experience: * Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. * Bachelor's degree in business, sales, or related field. * Highly motivated and results-driven, with a passion for building relationships and delivering customer success. * Ability to work both independently and as part of a collaborative team. * Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. * 3-5 years of sales experience in the technology industry. * Bachelor's degree or equivalent experience and/or military experience Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-LM1
    $39k-54k yearly est. 16d ago
  • Account Manager - Outside Sales

    Elite Flooring 4.3company rating

    Customer success manager job in Tulsa, OK

    Who we are: Artisent Floors is a fast growing, full-service flooring company, and we're looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN. Why join us: The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day: ● Diligence- We make our customers' job easy by doing the little things that make a big difference. ● Integrity- We operate in good faith and absolute honesty. Never promise what you can't deliver; and do what is right in every situation. ● Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community. ● Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way. ● Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together. What role will you play Artisent Floors is adding an Account Manager to our team in St. Louis. As an Account Manager, you will have four core responsibilities: ● Make in-person cold calls to businesses and multifamily apartment communities ● Measure apartment units and homes to create proposals for customers ● Drive branch revenue through individual performance ● Ensure high levels of customer service to all current and future prospects Who you are: We are seeking a highly motivated and experienced individual to join our team as an Account Manager. In this role, you will become a subject matter expert on all our products, softwares and systems. You will become an expert at the “Artisent Sales Method” - the same methodology we've used to rapidly expand from just one store to 17 locations. To achieve this, you will spend one week in our home office in Memphis training and another week in your respective market with a trainer, focusing on the sales process. Preferred candidates will have: ● 2-5 years of outside sales or multi-family experience ● Bilingual is a plus but not required ● Exceptional ability to connect with prospects and customers ● Driven by competition and working within a team environment ● Strives to be better today than yesterday ● Aptitude to learn and absorb new technologies and skills Benefits: ● Base salary + monthly team commission ● Health insurance- 100% of employee premium paid by Artisent Floors ● Dental, Vision, Supplemental insurance: Available as employee paid benefit ● Paid time off (PTO): ● 100% Company-paid benefits: Life Insurance and AD&D coverage ● 401(k)/Roth matching ● Holidays: Company- paid holidays ● Vehicle allowance ● Cell phone ● Credit Card for gas and expenses ● Toll allowance (if applicable)
    $43k-54k yearly est. Auto-Apply 20d ago
  • Mortgage Sales Manager - Owasso, OK

    Gateway First Bank 4.4company rating

    Customer success manager job in Owasso, OK

    Directs and manages the sales activities of the mortgage center or financial unit, ensuring that efficient customer service is provided and quality loans are generated. Expected to identify partnership opportunities and to develop strong business relationships. Responsible for originating loans, recruiting, managing, coaching, and motivating a staff of outside loan officers to meet sales production goals, to insure compliance with Federal, State and Agency requirements and policies, and manages multiple sales professionals. Mortgage Sales Manager ESSENTIAL FUNCTIONS (RESPONSIBILITIES): * Meets the requirements of a Qualified Individual as determined by S.A.F.E. and State Governing bodies. Demonstrates complete familiarity with FNMA/FHLMC, FHA/VA guidelines and understanding of all facets involved in real estate transactions. * Originates quality residential mortgage loans until such time as the Mortgage Center's volume reaches sufficient levels to warrant non-production from the manager. * Recruits additional sales professionals (MLO's) into the team. Oversees the work of personnel in the Mortgage Center unit, including managing price protections, conflict resolution and employee motivation with a focus on meeting production standards. * Serves as a liaison between loan originators on the team and operational management. * Insures customer satisfaction in their interaction with all levels of the team, including employees and referral partners, seeking assistance from the Area Manager, RVP or Division VP as needed. * Works to promote Gateway Mortgage through the use of mailing campaigns, networking events, and marketing efforts. * Exhibits thorough understanding of credit and an ability to review complex financial documents including analysis of Profit and Loss Statements and General Ledger. * Implements policies and procedures to maintain compliance with Federal, State, Agency and private investor requirements and guidelines and to assure quality loan production. * Monitor trends and developments in the local real estate market, as well as changes in the rules and regulations pertaining to all agencies: FNMA, FHA, VA and USDA. * Active in the community and in job-related organizations * Perform related responsibilities as required or assigned.
    $80k-102k yearly est. 20h ago
  • Client Account Manager

    Centre Technologies 3.8company rating

    Customer success manager job in Tulsa, OK

    Job Description Centre is seeking a client-focused individual to serve as a Client Account Manager, responsible for strengthening and expanding relationships with existing clients across multiple levels of their organizations. This role is central to supporting customer project initiatives by partnering closely with vCIOs, Technical Account Managers, and vendors to ensure accurate quoting, seamless coordination, and meaningful client engagement. The ideal candidate will own the quoting process end-to-end, manage vendor relationships for pricing and sourcing, and help drive customer satisfaction and revenue growth through strategic account management and team selling initiatives. Key Responsibilities Team-Focused Selling Collaborate with vCIOs to support and drive customer initiatives. Own the quoting process from need identification through technical scoping, internal review, and customer engagement. Work with Technical Account Managers to understand project scopes and BOMs. Source and price products through vendor relationships to support quoting and implementation. Answer customer questions related to quotes and project recommendations. Drive customer buy-in and sign-off on quoted opportunities. Account Management Manage a subset of customer accounts, acting as the primary point of contact. Present project opportunities, produce quotes, and lead approval efforts. Maintain strong relationships with clients, positioning Centre as a trusted advisor. Monitor account health, analyze trends, and identify cross-sell opportunities. Sales Operations & Administration Register Centre deals and maintain vendor relationships for pricing and updates. Produce sales quotes in Sell and create/manage opportunities in ConnectWise Manage. Assist with opportunity forecasting and renewal tracking. Qualifications Bachelor's degree preferred 3+ years of selling experience in the IT space (or related) Familiarity with Dell, HP, Microsoft, Cisco, Citrix, amongst others and Managed Services preferred. Superior track record in previous sales positions in a multi-product / service organization. Ability to generate effective business-to-business sales relationships at both executive and engineering management levels. Proven experience in account management and quoting. Strong understanding of technical project scopes and BOMs. Excellent communication and customer service skills. Proficiency in ConnectWise Manage or similar CRM/quoting tools. Ability to manage multiple priorities and drive cross-functional collaboration. Powered by JazzHR Cl0ylZnwtu
    $41k-65k yearly est. 28d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Tulsa, OK?

The average customer success manager in Tulsa, OK earns between $44,000 and $113,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Tulsa, OK

$71,000
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