Customs entry clerk vs order management representative

Differences between customs entry clerk and order management representative duties and responsibilities

Customs entry clerk example responsibilities.

• Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
• Perform coordination of benefits and maintain insurance company reimbursements outcome including Medicare, Medicaid, and HMO/PPO insurance.
• Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order management representative example responsibilities.

• Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
• Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
• Process returns (RMA's) track the reworks, and advise the customers of status.
• Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
• Verify medicaid waive eligibility for non-emergency transportation.
• Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.
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