Customs entry clerk vs order processing specialist

Differences between customs entry clerk and order processing specialist duties and responsibilities

Customs entry clerk example responsibilities.

• Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
• Perform coordination of benefits and maintain insurance company reimbursements outcome including Medicare, Medicaid, and HMO/PPO insurance.
• Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processing specialist example responsibilities.

• Manage escalations and expedites process in support of shorten interval requests.
• Review order enter by other CSR's and correct orders as needed.
• Create invoices, process return requests, issue RMA's, provide order status.
• Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
• Process payroll transactions timely and accurately which result in being cost-effective.
• Provide ancillary support including vendor payroll, vendor processing and payment acquisition.
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