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Data entry supervisor vs customer service supervisor

The differences between data entry supervisors and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a data entry supervisor, becoming a customer service supervisor takes usually requires 4-6 years. Additionally, a customer service supervisor has an average salary of $38,792, which is higher than the $35,291 average annual salary of a data entry supervisor.

The top three skills for a data entry supervisor include customer service, payroll and HIPAA. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Data entry supervisor vs customer service supervisor overview

Data Entry SupervisorCustomer Service Supervisor
Yearly salary$35,291$38,792
Hourly rate$16.97$18.65
Growth rate--4%
Number of jobs81,567233,004
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 44%
Average age4447
Years of experience26

Data entry supervisor vs customer service supervisor salary

Data entry supervisors and customer service supervisors have different pay scales, as shown below.

Data Entry SupervisorCustomer Service Supervisor
Average salary$35,291$38,792
Salary rangeBetween $24,000 And $50,000Between $27,000 And $53,000
Highest paying City-New York, NY
Highest paying state-Maryland
Best paying company-Schneider Electric Industrial Services
Best paying industry-Finance

Differences between data entry supervisor and customer service supervisor education

There are a few differences between a data entry supervisor and a customer service supervisor in terms of educational background:

Data Entry SupervisorCustomer Service Supervisor
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Data entry supervisor vs customer service supervisor demographics

Here are the differences between data entry supervisors' and customer service supervisors' demographics:

Data Entry SupervisorCustomer Service Supervisor
Average age4447
Gender ratioMale, 25.0% Female, 75.0%Male, 34.9% Female, 65.1%
Race ratioBlack or African American, 10.0% Unknown, 4.2% Hispanic or Latino, 21.5% Asian, 7.5% White, 56.1% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage5%8%

Differences between data entry supervisor and customer service supervisor duties and responsibilities

Data entry supervisor example responsibilities.

  • Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
  • Complete necessary disciplinary actions as well as payroll management.
  • Determine correct CPT and ICD-9-CM coding on all charges.
  • Oversee daily operations of radiology clerical staff, registrars.
  • Maintain reports for EMR including PQRS and meaningful use.
  • Supervise 8-12 staff including 24 hr scheduling, hiring, discipline, supervision and support.
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Customer service supervisor example responsibilities.

  • Manage customer relationships and acting Salesforce administrator.
  • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
  • Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
  • Give estimates on installation of windows and doors.
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Data entry supervisor vs customer service supervisor skills

Common data entry supervisor skills
  • Customer Service, 24%
  • Payroll, 10%
  • HIPAA, 7%
  • Computer System, 7%
  • Performance Evaluations, 4%
  • Customer Complaints, 3%
Common customer service supervisor skills
  • Strong Customer Service, 16%
  • Customer Care, 15%
  • Customer Support, 10%
  • Payroll, 4%
  • Customer Complaints, 4%
  • Front End, 4%

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