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Director of pharmacist vs service delivery manager

The differences between directors of pharmacist and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of pharmacist and a service delivery manager. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $88,811 average annual salary of a director of pharmacist.

The top three skills for a director of pharmacist include patients, patient care and hospital pharmacy. The most important skills for a service delivery manager are service delivery, project management, and cloud.

Director of pharmacist vs service delivery manager overview

Director Of PharmacistService Delivery Manager
Yearly salary$88,811$102,213
Hourly rate$42.70$49.14
Growth rate16%16%
Number of jobs58,82371,475
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does a director of pharmacist do?

A director of pharmacist oversees the daily operations of a pharmacy or similar establishment, ensuring everything runs smoothly and efficiently according to industry standards and policies. As a director, they have the authority to direct procedures, establish protocols and guidelines, set budgets and timelines, supervise staffing operations, and develop strategies to enhance pharmacy services. They also coordinate managers, delegate responsibilities, review progress reports, solving issues and concerns when any arise. Moreover, they lead and empower staff in a joint effort to reach goals.

What does a service delivery manager do?

A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.

Director of pharmacist vs service delivery manager salary

Directors of pharmacist and service delivery managers have different pay scales, as shown below.

Director Of PharmacistService Delivery Manager
Average salary$88,811$102,213
Salary rangeBetween $54,000 And $143,000Between $74,000 And $140,000
Highest paying CityLos Angeles, CAStamford, CT
Highest paying stateCaliforniaConnecticut
Best paying companyNorth Sunflower Medical CenterMcKinsey & Company Inc
Best paying industryHealth CareFinance

Differences between director of pharmacist and service delivery manager education

There are a few differences between a director of pharmacist and a service delivery manager in terms of educational background:

Director Of PharmacistService Delivery Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 67%
Most common majorPharmacyBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of pharmacist vs service delivery manager demographics

Here are the differences between directors of pharmacist' and service delivery managers' demographics:

Director Of PharmacistService Delivery Manager
Average age4747
Gender ratioMale, 63.1% Female, 36.9%Male, 72.3% Female, 27.7%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of pharmacist and service delivery manager duties and responsibilities

Director of pharmacist example responsibilities.

  • Store and secure third party and Medicaid prescriptions and manage adjudication reviews.
  • Provide clinical pharmacy and outcomes methodology support to state Medicaid programs, PBMS and manage care organizations.
  • Manage average-sized independent pharmacy and provide marketing and professional support to staff leading to quality growth in RX & dollar volume.
  • Establish a pharmacy automate dispensing system (PYXIS) in the facility which are previously utilizing a manual cart filling system.
  • bed rehabilitation center and skil nursing facility.
  • Review and update pharmacy policies and procedures to satisfy JCAHO requirements.
  • Show more

Service delivery manager example responsibilities.

  • Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
  • Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
  • Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
  • Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
  • Manage and execute ERP implementation and optimization work.
  • Manage virtualization of two data centers and 72 disparate satellite locations.
  • Show more

Director of pharmacist vs service delivery manager skills

Common director of pharmacist skills
  • Patients, 17%
  • Patient Care, 8%
  • Hospital Pharmacy, 6%
  • Oversight, 6%
  • Health System, 4%
  • Customer Service, 4%
Common service delivery manager skills
  • Service Delivery, 16%
  • Project Management, 7%
  • Cloud, 6%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Client Facing, 4%

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