Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between dispute resolution specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dispute resolution specialist and a resolution specialist. Additionally, a resolution specialist has an average salary of $38,984, which is higher than the $38,649 average annual salary of a dispute resolution specialist.
The top three skills for a dispute resolution specialist include credit card, data entry and debit cards. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| Dispute Resolution Specialist | Resolution Specialist | |
| Yearly salary | $38,649 | $38,984 |
| Hourly rate | $18.58 | $18.74 |
| Growth rate | -4% | -4% |
| Number of jobs | 22,578 | 152,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A dispute resolution specialist focuses on solving disputes and problems on behalf of the clients. Although their responsibilities vary upon their company or institution of employment, it usually consists of investigating issues, studying all parties, gathering and analyzing data, performing risk assessments, and developing solutions and strategies that will be in favor of all parties. Moreover, a dispute resolution specialist usually works in a team setting, which requires an open line of communication for a smooth workflow.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Dispute resolution specialists and resolution specialists have different pay scales, as shown below.
| Dispute Resolution Specialist | Resolution Specialist | |
| Average salary | $38,649 | $38,984 |
| Salary range | Between $27,000 And $54,000 | Between $26,000 And $57,000 |
| Highest paying City | - | Ewing, NJ |
| Highest paying state | - | Connecticut |
| Best paying company | - | IBM |
| Best paying industry | - | Finance |
There are a few differences between a dispute resolution specialist and a resolution specialist in terms of educational background:
| Dispute Resolution Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between dispute resolution specialists' and resolution specialists' demographics:
| Dispute Resolution Specialist | Resolution Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 34.0% Female, 66.0% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 11.1% Unknown, 6.0% Hispanic or Latino, 19.0% Asian, 5.1% White, 57.9% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |