Dispute resolution specialist entry level jobs - 25 jobs
Customer Support Specialist
Russell Tobin 4.1
Columbus, OH
/Details:
Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for!
Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio.
Important Details:
6-month contract (Temp to Perm Goal)
Columbus, Ohio (on-site)
$19.17/Hour Pay
PTO, 401K retirement savings, healthcare coverage, supplemental coverage
Responsibilities Include:
Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards.
Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience.
Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them.
Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience.
Qualifications:
Degree in Finance, Accounting, Business, or related field
Ability to thrive in a fast-paced, team-oriented environment
Strong multitasking skills and adaptability in a dynamic financial service center
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
$19.2 hourly 2d ago
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Customer Experience Specialist I
Solomonedwards 4.5
Columbus, OH
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Operate in a call center environment as a customer success advocate.
- Answer high-volume, inbound calls or texts from current customers promptly.
- Perform routine data entry and validation tasks.
- Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
- Interact with multiple departments to expedite processing and/or issue resolution.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Mortgage and/or financial services call center experience is a plus.
- Bilingual Spanish is a plus.
- General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.
Skills and Job-Specific Competencies:
- Capable communicator (written and oral).
- Strong negotiation skills with the ability to effectively resolve problems.
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141855
### Place of Work
On-site
### Requisition ID
141855
### Application Email
****************************
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today!
In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours.
Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
$26k-42k yearly est. Auto-Apply 14d ago
Customer Success Specialist
Entyre
Columbus, OH
Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Structured Family Care (SFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast-paced team.
Position Overview:
We are seeking a detail-oriented and organized Customer Success Representative to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional customer experience.
Key Responsibilities:
Customer Data Management: Maintain and update customer information in our CRM system, ensuring accuracy and reliability for internal teams.
Process Coordination: Organize and oversee customer onboarding, renewals, and follow-up schedules to ensure timely and efficient service delivery.
Reporting & Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making.
Documentation & Resources: Create and maintain clear, organized documentation for customer success workflows, FAQs, and support resources.
Task Prioritization: Manage customer requests, escalations, and follow-ups, ensuring issues are routed to the appropriate team members and resolved promptly.
Administrative Support: Assist in coordinating team activities, including scheduling meetings, preparing agendas, and maintaining task tracking systems.
Process Improvement: Identify opportunities to improve customer success operations and propose efficient solutions to optimize workflows.
Cross-Functional Collaboration: Work closely with sales, support, and product teams to ensure seamless communication and alignment of administrative processes.
Qualifications:
Strong organizational and multitasking skills with excellent attention to detail.
Experience in administrative support, customer success, or operations roles.
Bilingual, fluent Spanish and English is a plus.
Ability to create and manage reports, dashboards, and performance metrics.
Excellent communication skills, both written and verbal.
A proactive approach to problem-solving and process improvement.
Familiarity with customer service principles and a strong commitment to supporting internal and external stakeholders.
Strong organizational skills with the ability to manage multiple tasks and priorities
Self-motivated and proactive in identifying and solving problems
Familiarity with Medicaid programs is a plus.
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$27k-48k yearly est. 60d+ ago
Customer Relations Specialist
Orkin, LLC 3.7
Columbus, OH
If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.
As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.
Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence.
You'll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin's industry-leading tools, supportive team culture, and commitment to excellence, you'll have the foundation for success and a company that's invested in your future.
Why Orkin?
You'll have more than a job; you'll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you'll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant.
We are driven by a shared mission and grounded in values that define everything we do:
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
With a reputation built over more than a century and a team-first culture, you'll feel supported from day one with the freedom and tools to succeed.
Ready to start a career with staying power? Apply now!
Responsibilities
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed, and recommend alternative routes when appropriate.
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs.
* Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results .
* Reschedule unserved accounts within 24 hours.
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry-leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
Qualifications
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous Customer Service or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
You'd Be a Great Fit If You:
* Love helping people and creating positive customer experiences
* Are a strong communicator who enjoys solving problems.
* Have previous Customer Service or Administrative experience (preferred)
* Stay organized, detail-oriented, and calm under pressure.
* Are confident using computers, scheduling systems, and multitasking throughout the day.
* Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
* You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What You'll Be Doing
* Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed, and recommend alternative routes when appropriate.
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs.
* Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results .
* Reschedule unserved accounts within 24 hours.
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customers' privacy and other proprietary information
What's In It for You?
* Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions.
* Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
* Industry-leading, quality, and comprehensive training program.
* Benefits That Go Beyond:
* Medical, Dental, Vision & Life Insurance
* 401(k) with company match
* Paid vacation, sick leave, and holidays
* Employee Stock Purchase Plan
* Career Growth Opportunities - We promote from within and invest in your future.
$18-20 hourly 34d ago
Associate Manager. Client Relations Specialist
SS&C Technologies 4.5
Dublin, OH
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Associate Manager Client Relations Specialist
Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid
Why You Will Love It Here!
* Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
* Your Future: 401k Matching Program, Professional Development Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
* Training: Hands-On, Team-Customized, including SS&C University
* Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
* Establish & lead collaborative relationships between customers and the SS&C organization
* Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings
* Educate customers on implementing our products and services
* Analyze, anticipate, and identify customer needs and recommend innovative solutions
* Complete system change requests
* Research and resolve any system issues reported by customers
* Leverage extensive in-house training programs for industry knowledge and product expertise
* Mentor & lead less experienced associates
* Establish work priorities, plan projects, and ensure timelines are met
* Prepare status reports for customers
* Coordinate face-to-face meetings with customers onsite and at their location
* Ensure contractual obligations are achieved
* Assist with budgeting, billing, and contract administration
* Assist in onboarding new customers as they transition to SS&C's industry leading solutions
What You Will Bring:
* Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency.
* Excellent written and verbal communication skills
* Strong project management skills
* Problem solving and numerical reasoning skills; ability to analyze data and take action
* Career oriented, highly motivated, and self-starting individual
* Ability to work in a fast paced, team environment
* Efficient time management with strong organizational skills
* Ability to quickly learn and adapt to new systems, processes, plans, and programs
* Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations
* Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************
Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.
The expected base salary for the position in MA is between $65,000 USD to $115,000 USD.
The expected base salary for the position in IL is between $80,000 USD to $125,000 USD.
In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options.
Applications will be accepted on an ongoing basis until the position is filled.
#LI-RS1
#LI-HYBRID
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
$65k-125k yearly Auto-Apply 29d ago
Transactions Specialist I - Plastics Warehouse
JPMC
Westerville, OH
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
Validate daily material quality and output quality
Reconcile Input vs. Output utilizing basic math
Create manifest and production turn over reports
Required qualifications, capabilities, and skills
Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
Meet and maintain Quality and Productivity standards
Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
Prioritize assigned work daily based on client Service Level Agreements
Participate and maintain departmental work area maintenance
Basic computer skills and document preparation
Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
$59k-106k yearly est. Auto-Apply 6d ago
Retention Specialist
1St. Fruits Consulting
Columbus, OH
Retention Specialist - Outbound Phone Sales
A fast-growing B2C healthcare services company is seeking a competitive Retention Specialist who enjoys high-volume outbound calling, building rapport with existing customers, and driving subscription renewals. In this role, you will speak directly with current and former customers, reinforce the value of their health program, overcome objections, and secure renewals. Experience supporting or retaining customers in a healthcare environment is strongly preferred.
If you thrive on phone-based relationship building, work well with targets, and enjoy helping customers stay committed to their care, this is a strong next step in your career.
Apply now to join a team where your impact directly strengthens customer outcomes and long-term engagement.
$29k-39k yearly est. 60d+ ago
Inbound Call Center Specialist
Bright Bridge Group
Columbus, OH
We are seeking an skilled Inbound Call Center Specialist who will be responsible for handling incoming customer calls and delivering outstanding service. Your role will include addressing customer inquiries, resolving issues, and providing essential information about our products and services. If you have excellent communication skills and a passion for customer service, this position is for you!
Key Responsibilities:
Promptly answer incoming calls from customers and respond to inquiries with professionalism and courtesy.
Identify customer needs and provide appropriate solutions, information, and support.
Accurately document customer interactions, inquiries, and resolutions in our CRM system.
Handle complaints and escalations effectively, ensuring customer satisfaction.
Stay current on product offerings, promotions, and company policies to assist customers confidently.
Collaborate with team members and other departments to resolve issues and improve service delivery.
Meet individual and team performance metrics, including call handling time and customer satisfaction scores.
Qualifications:
Proven experience in a call center or customer service role, preferably in a high-volume environment.
Excellent verbal communication skills and a friendly phone presence.
Strong problem-solving abilities and a customer-first mindset.
Ability to work efficiently under pressure while managing multiple tasks.
Proficient in using computers and call center software.
$27k-38k yearly est. 60d+ ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase Bank, N.A 4.8
Westerville, OH
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
Validate daily material quality and output quality
Reconcile Input vs. Output utilizing basic math
Create manifest and production turn over reports
Required qualifications, capabilities, and skills
Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
Meet and maintain Quality and Productivity standards
Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
Prioritize assigned work daily based on client Service Level Agreements
Participate and maintain departmental work area maintenance
Basic computer skills and document preparation
Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 5d ago
Installer Service Specialist
O'Reilly Auto Parts 4.3
Johnstown, OH
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
$31k-37k yearly est. 60d+ ago
Salon Customer Experience Specialist - Indian Mound Mall
Jc Penney 4.3
Heath, OH
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:
Client Experience
* Helps drive the client experience while maximizing sales potential of each client
* Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
* Asks appropriate questions to determine client's needs,
* Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
* Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
Inventory Controls
* Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
* Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
Receptionist Duties
* Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
* Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
* Maintains and updates automated client records including lab data and release forms
Core Standards
* Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
* Ensures all Salon equipment is in good working order
* Works with the Salon team to ensure company and state standards are met
* Partners with loss prevention to provide a safe and client friendly environment
Performance Standards
* Ensures personal Salon service and retail sales goals are met
* Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
* Sells additional services and products, and executes current Salon marketing programs
* Consistently meets established performance standards for the role, including (but not limited
Qualifications:
* Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
* Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Job Description
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today!
In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours.
Saturday and Sunday shifts are required, with potential weeknight shifts required as well. The position offers up to 25 hours per week.
As a Customer Experience Specialist you:
Put your upbeat attitude, communication skills, and creativity into action.
Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
Answer all phone calls to the property and take detailed notes and information.
Ensure apartments are ready to show daily and for upcoming move-ins.
Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
Assist in planning community events and social media marketing.
Organize package room daily as packages are delivered.
Maintain community-related communications and vendor relationships.
Begin to kick start your career with room to grow into future management positions.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
$26k-42k yearly est. 25d ago
Customer Relations Specialist
Orkin LLC 3.7
Columbus, OH
Job Description
If You're Great at Helping People, We've Got the Career for You
Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.
As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.
Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence.
You'll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin's industry-leading tools, supportive team culture, and commitment to excellence, you'll have the foundation for success and a company that's invested in your future.
Why Orkin?
You'll have more than a job; you'll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you'll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant.
We are driven by a shared mission and grounded in values that define everything we do:
Safety
Professionalism
Empathy
Integrity
Innovation
With a reputation built over more than a century and a team-first culture, you'll feel supported from day one with the freedom and tools to succeed.
Ready to start a career with staying power? Apply now!
Responsibilities
What You'll Be Doing
Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed, and recommend alternative routes when appropriate.
Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs.
Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results .
Reschedule unserved accounts within 24 hours.
Participate in quality assurance processes, programs, and initiatives
Safeguards customers' privacy and other proprietary information
What's In It for You?
Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions.
Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service.
Industry-leading, quality, and comprehensive training program.
Benefits That Go Beyond:
Medical, Dental, Vision & Life Insurance
401(k) with company match
Paid vacation, sick leave, and holidays
Employee Stock Purchase Plan
Career Growth Opportunities - We promote from within and invest in your future.
Qualifications
You'd Be a Great Fit If You:
Love helping people and creating positive customer experiences
Are a strong communicator who enjoys solving problems.
Have previous Customer Service or Administrative experience (preferred)
Stay organized, detail-oriented, and calm under pressure.
Are confident using computers, scheduling systems, and multitasking throughout the day.
Thrive in a team environment and take pride in providing exceptional support.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation:
You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
$18-20 hourly 26d ago
Transaction Specialist I - Card Merchant Services
JPMC
Westerville, OH
Join Chase and make a real impact in a creative, dynamic environment where innovation meets opportunity. Be part of a team that delivers essential services to our customers every day.
As a Transactions Specialist I at Chase, you will focus on achieving business goals by offering options and identifying solutions to support our customers.
Job Responsibilities
Utilize Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
Validate material quality and output quality continuously.
Accurately reconcile input and output using basic math.
Required qualifications, capabilities, and skills:
Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
Must be able to work overtime as needed, along with Holidays and Weekends
Must be able to stand/walk for an 8 to 10 hours shift
Must be able to meet and maintain Quality and Productivity standards
Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
Must be team-oriented, with solid interpersonal skills, able to maintain daily positive internal and external interactions, building upon team-driven success
Able to prioritize assigned work daily based on client Service Level Agreement, willing to participate and maintain departmental work area maintenance
Preferred qualifications, capabilities, and skills
Experience in mail distribution or transaction processing
Familiarity with industrial equipment and technology integration
Previous experience in a fast-paced, client-focused environment
Demonstrated ability to support multiple lines of business
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings, holidays, and weekends. This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
$59k-106k yearly est. Auto-Apply 60d+ ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase & Co 4.8
Westerville, OH
JobID: 210691491 JobSchedule: Full time JobShift: : Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
* Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
* Validate daily material quality and output quality
* Reconcile Input vs. Output utilizing basic math
* Create manifest and production turn over reports
Required qualifications, capabilities, and skills
* Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
* Meet and maintain Quality and Productivity standards
* Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
* Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
* Prioritize assigned work daily based on client Service Level Agreements
* Participate and maintain departmental work area maintenance
* Basic computer skills and document preparation
* Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
$59k-84k yearly est. Auto-Apply 6d ago
Installer Service Specialist
O'Reilly Auto Parts 4.3
Heath, OH
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
$31k-37k yearly est. 41d ago
Salon Customer Experience Specialist - River Valley Mall
Jc Penney 4.3
Lancaster, OH
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:
Client Experience
* Helps drive the client experience while maximizing sales potential of each client
* Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
* Asks appropriate questions to determine client's needs,
* Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
* Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
Inventory Controls
* Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
* Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
Receptionist Duties
* Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
* Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
* Maintains and updates automated client records including lab data and release forms
Core Standards
* Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
* Ensures all Salon equipment is in good working order
* Works with the Salon team to ensure company and state standards are met
* Partners with loss prevention to provide a safe and client friendly environment
Performance Standards
* Ensures personal Salon service and retail sales goals are met
* Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
* Sells additional services and products, and executes current Salon marketing programs
* Consistently meets established performance standards for the role, including (but not limited
Qualifications:
* Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
* Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
$12-15 hourly 38d ago
Transactions Specialist I - Insertion Warehouse Team
JPMC
Westerville, OH
Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
Job Responsibilities
Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
Validate material quality and output quality on an ongoing basis.
Reconcile input versus output using basic math.
Required qualifications, capabilities, and skills
Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
Work overtime as needed, including holidays and weekends.
Stand and walk for 8 to 10-hour shifts.
Meet and maintain quality and productivity standards.
Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
Preferred qualifications, capabilities, and skills
Bring experience in mail distribution or transaction processing.
Leverage familiarity with industrial equipment and technology integration.
Thrive in fast-paced, client-focused environments.
Demonstrate ability to support multiple lines of business.
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$59k-106k yearly est. Auto-Apply 4d ago
Transactions Specialist I - Insertion Warehouse Team
Jpmorganchase 4.8
Westerville, OH
Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
Job Responsibilities
Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
Validate material quality and output quality on an ongoing basis.
Reconcile input versus output using basic math.
Required qualifications, capabilities, and skills
Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
Work overtime as needed, including holidays and weekends.
Stand and walk for 8 to 10-hour shifts.
Meet and maintain quality and productivity standards.
Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
Preferred qualifications, capabilities, and skills
Bring experience in mail distribution or transaction processing.
Leverage familiarity with industrial equipment and technology integration.
Thrive in fast-paced, client-focused environments.
Demonstrate ability to support multiple lines of business.
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$59k-84k yearly est. Auto-Apply 4d ago
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