Dispute resolution specialist full time jobs - 32 jobs
Resolution Specialist
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the ResolutionSpecialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
$22-28 hourly 58d ago
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Resolution Specialist
Gifthealth Inc.
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Work location: 4343 Equity Drive, Columbus, OH
Position Summary
As the ResolutionSpecialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Pharmacy Technician Trainee license will be required prior to starting with Gifthealth. Gifthealth will assist in this process.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
You will play a vital role in increasing market penetration and overall growth of our MR business. You will operate at the heart of a global company that continues to transform itself, to become ever more market-driven and consumer focused. We are seeking candidates located in the greater Cincinnati, Cleveland, Columbus, or Pittsburgh areas.
Your role:
* Acting as knowledge expert on our MR technology to support the Account Managers/Account Executives and the customer needs.
* Assisting the sales team with customer presentations specifically focused on the clinical and technical components of the value proposition while coordinating product positioning and product qualifications as needed.
* Partnering with the sales team to drive a strategy to build value by utilizing on-site demonstrations, clinical trials, site visits, and national clinical showcase sites, technical product input for the development of the quotes and orders, as well as input on estimated target pricing.
* Understanding the business opportunities in the region and assisting the sales team in driving visibility of the business.
* Providing Field Marketing with input on sales tools, pricing issues and competitive threats which enable Field Marketing to best support the Specialists and provide input to the BIU.
You're the right fit if:
* You've acquired 5+ years of experience in the healthcare industry including experience in Sales, Clinical Applications, Clinical and/or marketing specifically within imagine equipment but MR highly preferred.
* Your skills include directly selling or involvement in the buying of capital imaging equipment. You must also have the ability to quickly demonstrate expertise and establish credibility with clinical decision makers.
* You have a Bachelor's Degree or equivalent education/experience.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* You must have excellent communication and business acumen including the ability to identify customer challenges and needs and successfully execute a strategy and resources to deliver a comprehensive solution.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an in the field role that requires significant travel. You will be in the field 3-4 days a week. Will include travel and overnights if necessary.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $230,000 to $277,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. We are seeking candidates in the greater Cincinnati, Cleveland, Columbus, or Pittsburgh areas.
#LI-PH1
#LI-Field
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$86k-114k yearly est. Auto-Apply 6d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Columbus, OH
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 29d ago
Transaction Specialist - Industrial
CBRE 4.5
Columbus, OH
Job ID 227040 Posted 27-Jun-2025 Role type Full-time Areas of Interest Transaction Management CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers (**************************************** page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.
**About the role:**
As a CBRE Transaction Specialist you will provide broad tactical and operational support to a team of transaction management professionals assigned to a corporate client account team. Assist with the transaction management team's ongoing performance of multi-market transaction assignments.
This position is part of the Brokerage job family. Brokers are responsible for the buying, selling, and leasing of industrial, office, retail, and other commercial properties on behalf of clients for occupation.
**What you'll do:**
+ Support the Corporate Real Estate (CRE) team with any documentation related to the transaction process flow, such as lease and own acquisitions, dispositions, estoppel certificates, subordination, non-disturbance, and attornment (SNDA) documents, and notices to exercise lease options, among additional items.
+ Track and report upcoming lease expirations and other critical dates.
+ Facilitate commission invoicing and tracking.
+ Provide oversight of project file (hard copy and database) maintenance to ensure all required documentation is included in the file or database.
+ Prepare, assemble, coordinate, and complete closing procedures of approval packages for lease and own acquisitions, dispositions, estoppel certificates, and SNDAs in accordance with Client's policies and procedures.
+ Submit, track, and follow up on customer survey and update log.
+ Gather and coordinate real estate market data, so that Transaction Manager understands the conditions of the market area.
+ Review and verify monthly accounting variance reports and assists in preparation of client reporting.
+ Prepare and track correspondence for broker engagements and commission collection.
+ Assist with resolution of landlord-tenant issues.
+ Other duties may be assigned.
**What You'll Need:**
_To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
+ Bachelor's Degree with 2-4 years of job-related experience preferred.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Advanced organizational skills with an inquisitive mindset.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
+ Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$71k-117k yearly est. 60d+ ago
Payroll Client Specialist
Consolidated Employer Services
Columbus, OH
Consolidated Employer Services, Inc. Columbus, Ohio, United States (On-site)
Here at CES, we're one of the fastest-growing companies in our industry. We're looking for a talented Payroll Client Specialist to join our growing team. If you're a results-driven, hard-working professional who's ready to take your career to the next level, CES has a great opportunity for you!
The Payroll Client Specialist is responsible for completing all aspects of the daily payroll functions for their clients within the Payroll Department. This position implements and maintains payroll systems procedures and policies for the company as well as building and maintaining a professional rapport with clients. This position is highly dependent on attention to detail and great customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
· Complete day to day payroll functions, including but not limited to entering data, running payroll, producing applicable reports.
· Reviewing and maintaining accurate payroll records.
· Operating multiple email outlets and ensuring accurate and effective communication.
· Ability to be a self-starter and thrive in a fast-paced environment.
· Maintaining a high rate of client retention through quality service.
· Work with our partners regarding payroll items and issues.
· Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service.
· Performing other duties as assigned.
MINIMUM QULAIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES)
Qualified candidates will have:
· Working knowledge of PEO/ASO payroll software is desirable.
· Self-Starter and ability to troubleshoot issues.
· Professional, friendly personality for regular communication with clients.
· Preferably with prior experience in PEO and/or ASO industry.
· Associate's degree in related field or equivalent experience.
· 4+ years of payroll, accounting or finance experience is required.
· Strong organization, oral, and written communication skills.
· Ability to work independently and manage multiple projects and deadlines.
· Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software, is a must.
· Ability to analyze data with particular attention to detail.
· Excellent written, oral, and presentation communication skills.
· Strong customer service orientation.
· Excellent interpersonal skills.
Job Type: Full-time
Salary: $50,000.00 - $56,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work setting:
Office
Experience:
Payroll: 4 years (Preferred)
Ability to Relocate:
Columbus, OH: Relocate before starting work (Required)
Work Location: In person
$50k-56k yearly 4d ago
Test Content Services Specialist
Psi Services 4.5
Columbus, OH
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Director of Clinical Services Specialists
Brookdale 4.0
Columbus, OH
Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations.
Compact license covering the state of Indiana required!
This is a traveling role and at times will require a 10 day on 4 day off schedule
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment.
Certifications, Licenses, and Other Special Requirements
LPN/LVN or RN license.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Potential injury from transferring, repositioning, or lifting residents
Talk or hear
Taste or smell
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Brookdale is an equal opportunity employer and a drug-free workplace.
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
Participates in department quality improvement activities.
Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
Shares on-call and manager on duty responsibilities/shifts as required.
Strengthens clinical process within the community until permanent replacement is identified.
Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$33k-53k yearly est. Auto-Apply 28d ago
Therapy Services Specialist (Bilingual Korean Required)
Carebridge 3.8
Columbus, OH
Sign-On Bonus: $3,000 The Therapy Services Specialist (Bilingual Korean Required) is responsible for working under the guidance of occupational therapist, collaborate with the managed care organization to support persons aging in place receiving home or community-based services.
Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
How you will make an impact:
* Performs telephonic and/or virtual assessments to identify participants needs.
* Provides recommendations to MCO for type and hours of supportive services required.
* Conduct objective assessments for program participation to determine the appropriate level of support and services required.
* Obtain participant history to inform the comprehensive assessment.
* Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs.
* Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment.
* Assists clinical team with the recommendations for equipment and services as needed. Collaborate with the support team to report observations and outcomes.
* Document all member encounters per documentation standards.
Minimum Requirements:
* Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years' experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background.
* Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required.
* Bilingual Korean Required.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$31k-46k yearly est. Auto-Apply 60d+ ago
Credit Union Member Solutions Specialist (Collections)
Education First Credit Union 3.2
Columbus, OH
Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our members' financial position through education, quality service, and value-minded products. Education First Credit Union was founded in 1936 by a small group of Columbus City School teachers. Our members include school employees and students in the State of Ohio. Recently our membership has been expanded to include Franklin and surrounding Counties. Recognizing the social impact of education on our society, we will continue serving school employees and students within this vital community as our primary point of emphasis.
We're based in Columbus, with an additional branch office located in Reynoldsburg.
Our recruiting process:
Position has been posted internally and externally.
20-minute phone conversation with HR
60-minute in person interview
Job offer
EFCU is looking for a Member Solution (Collections) Specialist for our Columbus Mound Street branch.
Pay Range: $19.00-23.00 / hour.
The Member Solutions Specialist provides service to the credit union by initiating member contact in order to reduce delinquency and loss on all products and services offered to members, including any clerical processes and procedures deemed essential to reduce delinquency and/or loss to increase recoveries.
This position is an in-office position. Candidates for this position must be located in the Columbus area and have reliable transportation to the Columbus branch location.
Responsibilities:
Diligently attempt to contact all delinquent customers by using the most effective means possible by meeting minimum outbound call goals.
Listen to member issues and proactively offer solutions to their delinquency.
Exhibit the ability to persuade members to resolve delinquency.
Use effective communication techniques to overcome objections to making payments on delinquent products.
Adhere to the member contact process as outlined by the credit union.
Ensure key call objectives are met and annotated on every member attempt or contact.
Ensure outlined Work Standards are met in regard to outbound attempts and queue management.
Review each and every delinquent account for possible legal action if the member is not willing to make suitable arrangements.
Make recommendations to leadership based on communications with the member.
Reviews Negative Shares on a daily basis.
Includes management of member accounts and proper analysis of steps to be taken to reduce delinquent balances.
Involves calling upon and sending letters to members who have a negative balance for a predetermined amount of time.
Involves managing NSF checks properly as well as initiating repayment plans with delinquent members.
Process letters regarding Delinquent Loans, Credit Cards, and Negative Checking Accounts.
Answers all inbound calls from members and internal employees regarding the following: Negative Share Accounts, Delinquent Loans and Credit Cards and Charged-off Accounts.
Maintains member and employee confidence and protects operations by keeping information confidential and sharing on a business-related as-needed basis only.
Engages in problem resolution by clarifying the members' and/or employees' complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; and keeping the supervisor informed of problems and solutions.
Complies with federal, state, and local regulations and legal requirements by enforcing and adhering to requirements.
Performs other job-related duties as assigned.
Requirements
Education & Experience:
High School Diploma or GED required. Associates degree preferred.
1-2 year of relevant collections experience preferred.
1-3 years of previous experience working in a financial institution, credit union, or bank required.
Knowledge of credit union loan products, services, policies, and procedures preferred.
Understanding of related legal and regulatory standards preferred.
Technical Skills:
Ability to communicate with others one-on-one, fielding questions and responding to complaints.
Strong, friendly voice and demeanor, good diction.
Ability to compute rate, ratio, and percent, and to apply these concepts to practical solutions.
Ability to define problems, collect data, establish facts, and draw conclusions while dealing with a variety of abstract and concrete variables.
Ability to write reports and correspondence.
Ability to work independently.
Aptitude to operate computer related equipment, applications and accessories.
Skill to deal with the occasional unpleasant, angry or discourteous person.
Capacity to operate multiple computer web applications at the same time
Working knowledge of multiple communication channels (such as: Microsoft Teams)
Ability to work a flexible schedule
Must be able to maintain confidentiality
Strong listening skills
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At Education First Credit Union, we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role, but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Other:
This position is an in-office role that does not offer the option of hybrid or at-home work.
Must have access to transportation in order to travel to and from the office and to trainings and offsite meetings.
Requests for reasonable accommodation will be considered.
This role does have occasional overtime and weekend work.
Benefits
EFCU offers a complete benefits package to full-time employees that reflects how much we value our employees. Benefits include:
Medical / Dental / Vision coverage (including qualified dependents)
Company paid Life Insurance, STD, LTD, Voluntary Coverages
Flexible Spending Account (Health and Dependent Care)
401(k) plan with a 5% company match
A generous time off program
Educational assistance program
GROWTH OPPORTUNITIES!!
Education First Credit Union is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
$19-23 hourly Auto-Apply 26d ago
Customer Specialist
Richwood Bank 3.9
Plain City, OH
Job Description
Customer Specialist
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The Customer Specialist position is a front-line position providing customer service to bank clients both in the branch and at the drive thru. This position will conduct the full spectrum of banking service, from evaluating what Richwood Bank account a customer would fit best in, to how to open it and transact funds.
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greet customers
Facilitate all transactions for customers across all financial account types and requests
Open accounts and teach customers how to gain the most potential from them
Assist new customers in transferring all funds over seamlessly through our switch program
Maintain an accurate balance of cash drawers daily
Demonstrate knowledge of all accounts, products and services offered
Support customers with all account and service needs
Be willing to help customers with additional benefits such as notary, faxing and check orders
Stay current on rates for CDs, savings IRAs and interest bearing checking
Listen to customer needs and recommend the best solutions to help them succeed
Assist team with miscellaneous office support such as inventory of supplies and cookie Friday preparations
Scan proof - scanning all transactions daily into the computer
Demonstrate drive thru knowledge - speaker, transaction drawers/tube
Perform other tasks assigned by Branch Manager
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud.
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required, college preferred
Two years of customer service experience required
Cash handling experience preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$26k-32k yearly est. 12d ago
Transactions Specialist I - Plastics Warehouse
Jpmorgan Chase & Co 4.8
Westerville, OH
JobID: 210691491 JobSchedule: Full time JobShift: : Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Plastics department you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorgan Chase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
* Operate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process retail and credit cards
* Validate daily material quality and output quality
* Reconcile Input vs. Output utilizing basic math
* Create manifest and production turn over reports
Required qualifications, capabilities, and skills
* Lift 40-70lbs and deliver 200 lbs. supplies utilizing industrial pull/push carts
* Meet and maintain Quality and Productivity standards
* Adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operating procedures, and new technology
* Maintain team-oriented attitude, with solid interpersonal skills for daily positive internal and external interactions
* Prioritize assigned work daily based on client Service Level Agreements
* Participate and maintain departmental work area maintenance
* Basic computer skills and document preparation
* Comfortable cross training and learning multiple department responsibilities
Work Schedule(s):
2nd Shift Monday - Friday 1:30pm - 10:00pm
1st Shift Tuesday - Saturday 6:00am - 2:30pm
$59k-84k yearly est. Auto-Apply 6d ago
Client Success Specialist
Leading EDJE 4.0
Dublin, OH
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
$25k-35k yearly est. 31d ago
Service Specialist II
Pediatric Home Service 4.5
Dublin, OH
Job Description
At Pediatric Home Service, we help medically complex kids live their best lives,
at home, with their families.
As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that's committed to putting children and families first.
Position:Service Specialist II
Location: Columbus, OH
Hours: Monday-Friday, 8a-5p (rotating on-call)
THE POSITION: Acts as trainer and resource for Service Specialist staff, supporting Dispatcher role as needed. Responsible for delivering and picking up patient supplies and equipment to/from their homes in accordance with all policies and procedures.
Reviews policies related to Service Specialist roles, identifying necessary changes as appropriate.
Solves daily delivery issues to help the department run smoothly and cost effectively.
Acts as main trainer for new and existing staff, to include being on-call resource during new hire orientation.
Trains current staff when they are assuming new responsibilities.
Supports Dispatcher as needed, filling in as Dispatcher during PTO/absences.
Assumes on-call duties when coverage issues arise, often on short notice.
Establishes and maintains effective relationships with the patients, families, and caregivers as well as all PHS employees.
Schedules and makes deliveries to patients' homes in a timely manner.
Confirms delivery and reports potentially unsafe conditions.
Performs and instructs the initial set-up of oxygen and some DME.
Performs data entry functions to log customer visits, conversations and follow-ups.
Coordinates regular maintenance service to company vehicles.
Assists with warehouse duties and equipment processing as needed.
Manages time efficiently and be competent in estimating drive times.
REQUIREMENTS:
High school diploma or general education degree (GED); or 2+ years related experience and/or training; or equivalent combination of education and experience.
Durable medical equipment (DME) experience preferred
Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
Experience in Brightree EHR a plus!
Certificates, Licenses, Registration
Valid State Driver's License (must have a clean record)
Preferred Qualifications
Ability to use navigation system and follow maps.
Basic computer skills including Word and Excel
THE COMPANY:
Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age's birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.
BENEFITS:
Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
401(k) Matching to help secure your future
Tuition Reimbursement to support your educational and professional growth
Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
A supportive and fulfilling work environment where your contributions directly impact children's health and well-being
We look forward to learning more about you & the skills you can bring to Pediatric Home Service!
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
$48k-74k yearly est. 5d ago
SBA Client Specialist Sr
Huntington 4.4
Columbus, OH
The SBA Client Specialist Sr works with Product Specialists, Borrowers, Sellers, Attorneys, Brokers, EROs, Underwriters, Closers, Title Companies and the banking Markets to collect due diligence and promote the loan closing process.
Duties & Responsibilities:
Coordinates interaction between these parties all within the defined SBA loan closing SLA of 30-45 days.
Assists other colleagues with difficult situations or customers.
Prepares SBA Loan commitment letters and application documents.
Responsible for initial SBA Compliance and preparing the loan commitment package.
Reviews other Client Specialists' commitment letters for accuracy.
Orders third party reports and provides to correct parties for review.
Subject matter expert in the SBA lending process.
Engages with the customers daily to discuss, explain and mentor the prospective borrowers through the nuances of SBA lending.
Coordinates with all parties to establish closing date.
Schedules closing and arranges the distribution of docs.
Other duties as assigned.
Basic Qualifications
High School Diploma
A minimum of three years of experience with consumer or business banking loans, and customer service, sales, or client management
Preferred Qualifications:
Excellent organizational, multi-tasking and time management skills
Ability to work in a fast-paced, production environment.
Experience with SBA lending
Experience with Huntington Business Banking & Velocity programs
Very strong Sales/Customer Service skills
Strong written and verbal communication skills to include the ability to interact with internal and external customers to achieve positive results.
Experience with Microsoft Office software and other HNB systems.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$27k-33k yearly est. Auto-Apply 39d ago
Customer Relation Specialist
Brandsource
Marion, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Compensation: $13.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$13-15 hourly Auto-Apply 3d ago
Customer Support Specialist
The Greentree Group 4.7
Reynoldsburg, OH
Are you a customer service enthusiast who loves solving complex problems?
Do you have a keen eye for detail and excellent analytical skills?
Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?
If so, we have an exciting opportunity for you at The Greentree Group! WHO WE ARE The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible. What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact. We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being. Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference! SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.
Aiding users in executing system functions and navigating business processes.
Providing guidance to stakeholders on completing tasks correctly.
Executing case management duties on tactical tasks and activities.
Providing documentation support.
Providing high-level and in-depth analysis of customer care processes.
Support teammates in a collaborative work environment.
MINIMUM QUALIFICATIONS:
Bachelor's Degree in a related field. Experience in lieu of degree may be considered.
Minimum one (1) to three (3) years' experience in a business environment.
Strong customer service and support skills.
Provide accuracy and consistency through thoroughness in all details and tasks.
Exceptional organizational and time management skills.
Ability to work well independently and as part of a team.
Strong problem-solving, analytical and communication skills.
Excellent written and oral communications skills.
Candidates must be U.S. Citizens.
DESIRED QUALIFICATIONS:
Help Desk software experience.
Experience in issue escalation, resolution, and de-escalation techniques.
Proficiency in MS Office including Excel, Word, PowerPoint, and Access.
Previous experience in a Consulting capacity.
We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at *********************** Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time. Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran. Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Salary Range: $45,000 to $55,000 Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance. Top Benefits Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs. Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available) Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
$31k-40k yearly est. 43d ago
Director of Clinical Services Specialists
Brookdale Senior Living 4.2
Columbus, OH
Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc.
* Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care.
* Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
* Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records.
* Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training.
* Supervises the maintenance of resident charts and reviews documentation performed by care giving staff.
* As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment.
* Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments.
* Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.
* Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale.
* Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care.
* Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart.
* Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
* Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed.
* Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through.
* Participates in department quality improvement activities.
* Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
* Shares on-call and manager on duty responsibilities/shifts as required.
* Strengthens clinical process within the community until permanent replacement is identified.
* Supports other requirements within the division as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment.
Certifications, Licenses, and Other Special Requirements
LPN/LVN or RN license.
Physical Demands and Working Conditions
* Standing
* Requires interaction with co-workers, residents or vendors
* Walking
* Sitting
* Occasional weekend, evening or night work if needed to ensure shift coverage
* Use hands and fingers to handle or feel
* On-Call on an as needed basis
* Reach with hands and arms
* Possible exposure to communicable diseases and infections
* Climb or balance
* Potential injury from transferring, repositioning, or lifting residents
* Talk or hear
* Taste or smell
* Exposure to latex
* Ability to lift: Up to 50 pounds
* Possible exposure to blood-borne pathogens
* Possible exposure to various drugs, chemical, infectious, or biological hazards
* Subject to injury from falls, burns, odors, or cuts from equipment
* Requires Travel: Occasionally
* Vision
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Brookdale is an equal opportunity employer and a drug-free workplace.
$30k-35k yearly est. 27d ago
CCC Call Specialist I
Park National Bank 3.8
Newark, OH
* Role not eligible for sponsorship* We are recruiting candidates for our hybrid opportunity with our Customer Care Center team! Looking for candidates with availability to work shifts between 7:00am and 7:00pm Monday-Saturday Candidates must live within driving distance of one of these two locations:
51 North 3rd Street, Newark OH or 105 West Vine Street, Mount Vernon OH
After 90 days of employment, candidates selected for this position will be required to work onsite 1 day a week (Newark or Mount Vernon)
First 90 days of employment will work on site Monday, Tuesday, Friday (required)
5-week training period is 8:00a-5:00p schedule
First week: Day 1 will be onsite in Newark, Ohio (required)
Training Weeks 2-5: Work onsite Monday, Tuesday Friday (Newark or Mount Vernon, required)
* Internet Service Requirements for Remote Workers:
* Reliable cable-based Internet with a minimum 100 Mbps download speed
* Capability of using a wired connection to Internet Service Provider's equipment
* A Mi-Fi or cellular hotspot is not accepted
RESPONSIBILITIES LI#Hybrid
* Responsible for researching and resolving customer inquiries via telephone, Live Web Chat and/or email
* Provide customer support for electronic banking products and services, including Online Banking, Bill Payment, Mobile Banking, Messenger, Online Account Opening, and both Debit and Credit card inquiries
* Resolve customer inquiries and issues promptly regarding new accounts, existing accounts, loans, payments, automatic transfers, interest rates and investment certificates in a professional manner
* Complete and maintain related account maintenance
* Complete research and resolve documentation errors or discrepancies
* Cross-sell Bank services and supports all functions within the Customer Care Center
* Provides information to customers on Bank policies, procedures and programs
* Adheres to the Customer Care Center performance metrics to ensure service levels and customer expectations are consistently achieved
* Maintain and project the Banks professional reputation through professional and courteous interactions with customers
* Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge
* Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
* Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
* Deliver a consistent, high level of service within our Serving More standards
* Other duties as assigned
COMPETENCIES
* Interpersonal/Customer Service Skills
* Written and Verbal Communication
* Ability to understand and follow directions
* Adaptable to change
* Basic Computer Skills
* Organizational Skills/Detail Oriented
* Able to Multi-Task or Juggle Priorities
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School diploma or equivalent required
College coursework in business related field preferred
Some retail bank experience or general customer service preferred
PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and is in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.
SCHEDULE
This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 37.5-40 hours per week.
Shifts range from 7a-7p Monday through Saturday
$30k-32k yearly est. 4d ago
Transactions Specialist I - Insertion Warehouse Team
Jpmorgan Chase & Co 4.8
Westerville, OH
JobID: 210701268 JobSchedule: Full time JobShift: Night : Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
Job Responsibilities
* Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
* Validate material quality and output quality on an ongoing basis.
* Reconcile input versus output using basic math.
Required qualifications, capabilities, and skills
* Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
* Work overtime as needed, including holidays and weekends.
* Stand and walk for 8 to 10-hour shifts.
* Meet and maintain quality and productivity standards.
* Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
* Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
* Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
Preferred qualifications, capabilities, and skills
* Bring experience in mail distribution or transaction processing.
* Leverage familiarity with industrial equipment and technology integration.
* Thrive in fast-paced, client-focused environments.
* Demonstrate ability to support multiple lines of business.
Work Schedule: Monday - Friday; 11:00PM - 7:30AM
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$59k-84k yearly est. Auto-Apply 4d ago
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