Evening supervisor vs collection supervisor

The differences between evening supervisors and collection supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an evening supervisor and a collection supervisor. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $30,759 average annual salary of an evening supervisor.

The top three skills for an evening supervisor include cleanliness, sales floor and CPR. The most important skills for a collection supervisor are customer service, FDCPA, and delinquent accounts.

Evening supervisor vs collection supervisor overview

	Evening Supervisor	Collection Supervisor
Yearly salary	$30,759	$64,766
Hourly rate	$14.79	$31.14
Growth rate	6%	-8%
Number of jobs	26,550	21,526
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

Evening supervisor vs collection supervisor salary

Evening supervisors and collection supervisors have different pay scales, as shown below.

	Evening Supervisor	Collection Supervisor
Average salary	$30,759	$64,766
Salary range	Between $24,000 And $38,000	Between $45,000 And $92,000
Highest paying City	Eau Claire, WI	Mount Laurel, NJ
Highest paying state	Washington	New York
Best paying company	University of California, Berkeley	Intuitive Surgical
Best paying industry	Hospitality	Finance

Differences between evening supervisor and collection supervisor education

There are a few differences between an evening supervisor and a collection supervisor in terms of educational background:

	Evening Supervisor	Collection Supervisor
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 48%
Most common major	Nursing	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Evening supervisor vs collection supervisor demographics

Here are the differences between evening supervisors' and collection supervisors' demographics:

	Evening Supervisor	Collection Supervisor
Average age	47	47
Gender ratio	Male, 40.6% Female, 59.4%	Male, 44.6% Female, 55.4%
Race ratio	Black or African American, 9.3% Unknown, 4.9% Hispanic or Latino, 15.9% Asian, 6.1% White, 63.2% American Indian and Alaska Native, 0.7%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between evening supervisor and collection supervisor duties and responsibilities

Evening supervisor example responsibilities.

Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Track all employee certifications including CPR, water safety and child care.
Ensure that food quality and cleanliness meet federal regulations.
Attend conflict de-escalation, first aid, and CPR classes.
Educate and train staff on policies, procedures, and POS software.
Close registers, count and prepare drawers, run reports and close store.

Collection supervisor example responsibilities.

Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
Complete weekly QA's and coaching's for a team of 12+.

Evening supervisor vs collection supervisor skills

Common evening supervisor skills

Cleanliness, 14%
Sales Floor, 14%
CPR, 10%
Customer Service, 6%
Food Preparation, 6%
Patient Care, 6%

Common collection supervisor skills

Customer Service, 22%
FDCPA, 5%
Delinquent Accounts, 4%
Credit Card, 4%
Direct Reports, 3%
Medicare, 3%

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Evening Supervisor
Evening Supervisor vs Collection Supervisor

Updated January 8, 2025

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