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The differences between field services analysts and desktop engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a desktop engineer. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $64,669 average annual salary of a field services analyst.
The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a desktop engineer are customer service, SCCM, and troubleshoot.
| Field Services Analyst | Desktop Engineer | |
| Yearly salary | $64,669 | $102,893 |
| Hourly rate | $31.09 | $49.47 |
| Growth rate | 10% | 10% |
| Number of jobs | 105,427 | 87,458 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 53% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.
A desktop engineer is responsible for monitoring the efficiency and performance of computer systems across the organization to deliver high-performance on business operations and client specifications. Desktop engineers resolve computer desktop issues, including navigation and security complications that create delays in the operational process. They conduct regular maintenance with the computer systems, upgrade network infrastructure, and perform configuration to ensure smooth functionality and resolutions. A desktop engineer should have excellent knowledge of the technology industry, recommending system solutions to avoid the reoccurrence of network issues and glitches.
Field services analysts and desktop engineers have different pay scales, as shown below.
| Field Services Analyst | Desktop Engineer | |
| Average salary | $64,669 | $102,893 |
| Salary range | Between $42,000 And $98,000 | Between $77,000 And $136,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Ropes & Gray |
| Best paying industry | - | Finance |
There are a few differences between a field services analyst and a desktop engineer in terms of educational background:
| Field Services Analyst | Desktop Engineer | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 53% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Massachusetts Institute of Technology |
Here are the differences between field services analysts' and desktop engineers' demographics:
| Field Services Analyst | Desktop Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 90.5% Female, 9.5% | Male, 88.7% Female, 11.3% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |