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The differences between field services analysts and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a field service specialist. Additionally, a field services analyst has an average salary of $64,669, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.
| Field Services Analyst | Field Service Specialist | |
| Yearly salary | $64,669 | $51,832 |
| Hourly rate | $31.09 | $24.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 105,427 | 104,134 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Field services analysts and field service specialists have different pay scales, as shown below.
| Field Services Analyst | Field Service Specialist | |
| Average salary | $64,669 | $51,832 |
| Salary range | Between $42,000 And $98,000 | Between $33,000 And $81,000 |
| Highest paying City | - | Palo Alto, CA |
| Highest paying state | - | California |
| Best paying company | - | SAP |
| Best paying industry | - | - |
There are a few differences between a field services analyst and a field service specialist in terms of educational background:
| Field Services Analyst | Field Service Specialist | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 35% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between field services analysts' and field service specialists' demographics:
| Field Services Analyst | Field Service Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 90.5% Female, 9.5% | Male, 88.8% Female, 11.2% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |