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Field services analyst vs infrastructure analyst

The differences between field services analysts and infrastructure analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and an infrastructure analyst. Additionally, an infrastructure analyst has an average salary of $70,283, which is higher than the $64,669 average annual salary of a field services analyst.

The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for an infrastructure analyst are customer service, troubleshoot, and azure.

Field services analyst vs infrastructure analyst overview

Field Services AnalystInfrastructure Analyst
Yearly salary$64,669$70,283
Hourly rate$31.09$33.79
Growth rate10%10%
Number of jobs105,42778,728
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does a field services analyst do?

A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.

What does an infrastructure analyst do?

An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.

Field services analyst vs infrastructure analyst salary

Field services analysts and infrastructure analysts have different pay scales, as shown below.

Field Services AnalystInfrastructure Analyst
Average salary$64,669$70,283
Salary rangeBetween $42,000 And $98,000Between $49,000 And $99,000
Highest paying City-Bellevue, WA
Highest paying state-Washington
Best paying company-Meta
Best paying industry-Finance

Differences between field services analyst and infrastructure analyst education

There are a few differences between a field services analyst and an infrastructure analyst in terms of educational background:

Field Services AnalystInfrastructure Analyst
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Field services analyst vs infrastructure analyst demographics

Here are the differences between field services analysts' and infrastructure analysts' demographics:

Field Services AnalystInfrastructure Analyst
Average age4242
Gender ratioMale, 90.5% Female, 9.5%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field services analyst and infrastructure analyst duties and responsibilities

Field services analyst example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Migrate data from old PC to new.
  • Install, repair and maintain IBM touch screen POS systems.
  • Repair and support printers, servers, PC s and laptops for a major national bank.
  • Isolate faults, troubleshoot, conducts analyses of faults, and conducts repairs on computer equipment and peripheral devices.
  • Utilize remote assistance tools and on-line resources to troubleshoot and resolve computer hardware and software problems and network issues.
  • Show more

Infrastructure analyst example responsibilities.

  • Develop UNIX shell scripts to automate the monitoring and administration process.
  • Manage customer's trouble tickets through VMWARE ticketing system for resolving issues.
  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Conduct OS builds and manage day to day activities according to business requirements, for new application setups and configurations.
  • Design and manage Linux environment.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Show more

Field services analyst vs infrastructure analyst skills

Common field services analyst skills
  • Troubleshoot, 15%
  • Technical Support, 14%
  • IP, 8%
  • DNS, 7%
  • Computer System, 6%
  • Database Management Systems, 5%
Common infrastructure analyst skills
  • Customer Service, 10%
  • Troubleshoot, 8%
  • Azure, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Deskside Support, 4%

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