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Field services analyst vs level senior technician

The differences between field services analysts and level senior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a level senior technician. Additionally, a level senior technician has an average salary of $75,232, which is higher than the $64,669 average annual salary of a field services analyst.

The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a level senior technician are customer service, technical support, and desktop support.

Field services analyst vs level senior technician overview

Field Services AnalystLevel Senior Technician
Yearly salary$64,669$75,232
Hourly rate$31.09$36.17
Growth rate10%10%
Number of jobs105,42775,279
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 56%
Average age4242
Years of experience22

What does a field services analyst do?

A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.

What does a level senior technician do?

A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.

Field services analyst vs level senior technician salary

Field services analysts and level senior technicians have different pay scales, as shown below.

Field Services AnalystLevel Senior Technician
Average salary$64,669$75,232
Salary rangeBetween $42,000 And $98,000Between $51,000 And $110,000
Highest paying City-Mountain View, CA
Highest paying state-California
Best paying company-Citi
Best paying industry-Finance

Differences between field services analyst and level senior technician education

There are a few differences between a field services analyst and a level senior technician in terms of educational background:

Field Services AnalystLevel Senior Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 56%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Field services analyst vs level senior technician demographics

Here are the differences between field services analysts' and level senior technicians' demographics:

Field Services AnalystLevel Senior Technician
Average age4242
Gender ratioMale, 90.5% Female, 9.5%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field services analyst and level senior technician duties and responsibilities

Field services analyst example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Migrate data from old PC to new.
  • Install, repair and maintain IBM touch screen POS systems.
  • Repair and support printers, servers, PC s and laptops for a major national bank.
  • Isolate faults, troubleshoot, conducts analyses of faults, and conducts repairs on computer equipment and peripheral devices.
  • Utilize remote assistance tools and on-line resources to troubleshoot and resolve computer hardware and software problems and network issues.
  • Show more

Level senior technician example responsibilities.

  • Manage and support NT network/domain and associate services DNS, and DHCP.
  • Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
  • Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
  • Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
  • Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
  • Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
  • Show more

Field services analyst vs level senior technician skills

Common field services analyst skills
  • Troubleshoot, 15%
  • Technical Support, 14%
  • IP, 8%
  • DNS, 7%
  • Computer System, 6%
  • Database Management Systems, 5%
Common level senior technician skills
  • Customer Service, 12%
  • Technical Support, 8%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 5%
  • Mac, 3%

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