Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between field services analysts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a systems support analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $64,669 average annual salary of a field services analyst.
The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a systems support analyst are troubleshoot, customer service, and database.
| Field Services Analyst | Systems Support Analyst | |
| Yearly salary | $64,669 | $82,219 |
| Hourly rate | $31.09 | $39.53 |
| Growth rate | 10% | 10% |
| Number of jobs | 105,427 | 161,168 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 61% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Field services analysts and systems support analysts have different pay scales, as shown below.
| Field Services Analyst | Systems Support Analyst | |
| Average salary | $64,669 | $82,219 |
| Salary range | Between $42,000 And $98,000 | Between $58,000 And $114,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Washington |
| Best paying company | - | Virtu Financial |
| Best paying industry | - | Finance |
There are a few differences between a field services analyst and a systems support analyst in terms of educational background:
| Field Services Analyst | Systems Support Analyst | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 61% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field services analysts' and systems support analysts' demographics:
| Field Services Analyst | Systems Support Analyst | |
| Average age | 42 | 42 |
| Gender ratio | Male, 90.5% Female, 9.5% | Male, 70.4% Female, 29.6% |
| Race ratio | Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |