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Field services analyst vs technology services specialist

The differences between field services analysts and technology services specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a technology services specialist. Additionally, a field services analyst has an average salary of $64,669, which is higher than the $60,796 average annual salary of a technology services specialist.

The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a technology services specialist are customer service, technical support, and technical service.

Field services analyst vs technology services specialist overview

Field Services AnalystTechnology Services Specialist
Yearly salary$64,669$60,796
Hourly rate$31.09$29.23
Growth rate10%10%
Number of jobs105,427171,044
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 58%
Average age4242
Years of experience22

What does a field services analyst do?

A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.

What does a technology services specialist do?

Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

Field services analyst vs technology services specialist salary

Field services analysts and technology services specialists have different pay scales, as shown below.

Field Services AnalystTechnology Services Specialist
Average salary$64,669$60,796
Salary rangeBetween $42,000 And $98,000Between $33,000 And $110,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-Ropes & Gray
Best paying industry-Manufacturing

Differences between field services analyst and technology services specialist education

There are a few differences between a field services analyst and a technology services specialist in terms of educational background:

Field Services AnalystTechnology Services Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 58%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Field services analyst vs technology services specialist demographics

Here are the differences between field services analysts' and technology services specialists' demographics:

Field Services AnalystTechnology Services Specialist
Average age4242
Gender ratioMale, 90.5% Female, 9.5%Male, 72.9% Female, 27.1%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field services analyst and technology services specialist duties and responsibilities

Field services analyst example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Migrate data from old PC to new.
  • Install, repair and maintain IBM touch screen POS systems.
  • Repair and support printers, servers, PC s and laptops for a major national bank.
  • Isolate faults, troubleshoot, conducts analyses of faults, and conducts repairs on computer equipment and peripheral devices.
  • Utilize remote assistance tools and on-line resources to troubleshoot and resolve computer hardware and software problems and network issues.
  • Show more

Technology services specialist example responsibilities.

  • Manage customs processes, paperwork and QA of regulatory processes.
  • Work with various app support team while patching and manage all Linux servers.
  • Use CRM software application or other means to communicate and manage sales and daily work activities.
  • Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
  • Document procedures for ITIL foundations base projects.
  • Train engineers to install and maintain energy-saving devices for HVAC equipment.
  • Show more

Field services analyst vs technology services specialist skills

Common field services analyst skills
  • Troubleshoot, 15%
  • Technical Support, 14%
  • IP, 8%
  • DNS, 7%
  • Computer System, 6%
  • Database Management Systems, 5%
Common technology services specialist skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Technical Service, 7%
  • Patients, 7%
  • Customer Satisfaction, 4%
  • Project Management, 3%

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