Field services director vs client services director

The differences between field services directors and client services directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a field services director, becoming a client services director takes usually requires 6-8 years. Additionally, a field services director has an average salary of $158,461, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a field services director include service delivery, inventory management and performance management. The most important skills for a client services director are client service, customer service, and business development.

Field services director vs client services director overview

	Field Services Director	Client Services Director
Yearly salary	$158,461	$117,337
Hourly rate	$76.18	$56.41
Growth rate	12%	5%
Number of jobs	104,868	103,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 74%
Average age	45	46
Years of experience	6	8

Field services director vs client services director salary

Field services directors and client services directors have different pay scales, as shown below.

	Field Services Director	Client Services Director
Average salary	$158,461	$117,337
Salary range	Between $109,000 And $229,000	Between $84,000 And $162,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	New Jersey
Best paying company	-	First Republic Bank
Best paying industry	-	Technology

Differences between field services director and client services director education

There are a few differences between a field services director and a client services director in terms of educational background:

	Field Services Director	Client Services Director
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Southern California

Field services director vs client services director demographics

Here are the differences between field services directors' and client services directors' demographics:

	Field Services Director	Client Services Director
Average age	45	46
Gender ratio	Male, 73.5% Female, 26.5%	Male, 45.1% Female, 54.9%
Race ratio	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.1% Asian, 5.1% White, 63.1% American Indian and Alaska Native, 0.9%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	14%	7%

Differences between field services director and client services director duties and responsibilities

Field services director example responsibilities.

Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
Establish service level agreements (SLA) for each of the product offerings.
Develop KPIs to measure effectiveness of technicians and managers.
Establish operational KPIs, an organizational operating mechanism, and a revive culture of cost management.
Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
Develop a system to successfully maintain documentation to meet Medicaid standards for billing.

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Field services director vs client services director skills

Common field services director skills

Service Delivery, 17%
Inventory Management, 10%
Performance Management, 8%
Employee Development, 6%
Direct Reports, 6%
KPIs, 5%

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

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Field Services Director
Field Services Director vs Client Services Director

Updated January 8, 2025

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