Front desk clerk vs front desk coordinator

The differences between front desk clerks and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a front desk clerk include reservations, customer service and night audit. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Front desk clerk vs front desk coordinator overview

	Front Desk Clerk	Front Desk Coordinator
Yearly salary	$26,669	$31,667
Hourly rate	$12.82	$15.22
Growth rate	-	-
Number of jobs	141,042	119,803
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Bachelor's Degree, 29%
Average age	37	42
Years of experience	-	2

What does a front desk clerk do?

Front desk clerks are responsible for welcoming office guests and accommodating any questions they may have. As their designation suggests, they are usually stationed at the entrance or front of the office. They are often the first company employee that a guest encounters upon reaching the office area. Front desk clerks should be familiar with the office space and the employees of the company so that they can effectively direct guests or visitors. Front desk clerks should also have a copy of the general schedule of appointments or meetings in the office so that they can let in guests accordingly. They also often do most of the administrative or clerical activities needed by the front office. They should have great interpersonal skills, patience, and communication skills.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Front desk clerk vs front desk coordinator salary

Front desk clerks and front desk coordinators have different pay scales, as shown below.

	Front Desk Clerk	Front Desk Coordinator
Average salary	$26,669	$31,667
Salary range	Between $21,000 And $33,000	Between $26,000 And $38,000
Highest paying City	San Francisco, CA	Seattle, WA
Highest paying state	Hawaii	Alaska
Best paying company	Hilton Grand Vacations	University of California, Berkeley
Best paying industry	Retail	Health Care

Differences between front desk clerk and front desk coordinator education

There are a few differences between a front desk clerk and a front desk coordinator in terms of educational background:

	Front Desk Clerk	Front Desk Coordinator
Most common degree	High School Diploma, 35%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Front desk clerk vs front desk coordinator demographics

Here are the differences between front desk clerks' and front desk coordinators' demographics:

	Front Desk Clerk	Front Desk Coordinator
Average age	37	42
Gender ratio	Male, 24.2% Female, 75.8%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	13%	6%

Differences between front desk clerk and front desk coordinator duties and responsibilities

Front desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Deliver messages and run errands.
Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
Cross-Train and provide back-up for PBX representatives when necessary.
Follow emergency procedures for evacuating property safely via PBX phone.
Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front desk clerk vs front desk coordinator skills

Common front desk clerk skills

Reservations, 36%
Customer Service, 14%
Night Audit, 4%
Computer System, 4%
Room Availability, 4%
Guest Service, 3%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Front Desk Clerk
Front Desk Clerk vs Front Desk Coordinator

Updated January 8, 2025

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