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The differences between front desk clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $26,669 average annual salary of a front desk clerk.
The top three skills for a front desk clerk include reservations, customer service and night audit. The most important skills for a front office clerk are patients, check-in, and data entry.
| Front Desk Clerk | Front Office Clerk | |
| Yearly salary | $26,669 | $31,051 |
| Hourly rate | $12.82 | $14.93 |
| Growth rate | - | -5% |
| Number of jobs | 141,042 | 163,789 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 35% | Associate Degree, 28% |
| Average age | 37 | 47 |
| Years of experience | - | 2 |
Front desk clerks are responsible for welcoming office guests and accommodating any questions they may have. As their designation suggests, they are usually stationed at the entrance or front of the office. They are often the first company employee that a guest encounters upon reaching the office area. Front desk clerks should be familiar with the office space and the employees of the company so that they can effectively direct guests or visitors. Front desk clerks should also have a copy of the general schedule of appointments or meetings in the office so that they can let in guests accordingly. They also often do most of the administrative or clerical activities needed by the front office. They should have great interpersonal skills, patience, and communication skills.
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
Front desk clerks and front office clerks have different pay scales, as shown below.
| Front Desk Clerk | Front Office Clerk | |
| Average salary | $26,669 | $31,051 |
| Salary range | Between $21,000 And $33,000 | Between $25,000 And $37,000 |
| Highest paying City | San Francisco, CA | Minneapolis, MN |
| Highest paying state | Hawaii | Alaska |
| Best paying company | Hilton Grand Vacations | Limbach |
| Best paying industry | Retail | Government |
There are a few differences between a front desk clerk and a front office clerk in terms of educational background:
| Front Desk Clerk | Front Office Clerk | |
| Most common degree | High School Diploma, 35% | Associate Degree, 28% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between front desk clerks' and front office clerks' demographics:
| Front Desk Clerk | Front Office Clerk | |
| Average age | 37 | 47 |
| Gender ratio | Male, 24.2% Female, 75.8% | Male, 13.9% Female, 86.1% |
| Race ratio | Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3% | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 13% | 6% |