Front desk clerk vs registration clerk

The differences between front desk clerks and registration clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a registration clerk has an average salary of $30,061, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a front desk clerk include reservations, customer service and night audit. The most important skills for a registration clerk are patients, medical terminology, and customer service.

Front desk clerk vs registration clerk overview

	Front Desk Clerk	Registration Clerk
Yearly salary	$26,669	$30,061
Hourly rate	$12.82	$14.45
Growth rate	-	-
Number of jobs	141,042	123,390
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Associate Degree, 28%
Average age	37	42
Years of experience	-	2

What does a front desk clerk do?

Front desk clerks are responsible for welcoming office guests and accommodating any questions they may have. As their designation suggests, they are usually stationed at the entrance or front of the office. They are often the first company employee that a guest encounters upon reaching the office area. Front desk clerks should be familiar with the office space and the employees of the company so that they can effectively direct guests or visitors. Front desk clerks should also have a copy of the general schedule of appointments or meetings in the office so that they can let in guests accordingly. They also often do most of the administrative or clerical activities needed by the front office. They should have great interpersonal skills, patience, and communication skills.

What does a registration clerk do?

A registration clerk is responsible for performing administrative and clerical tasks for patients' admission in a health care setting. Registration clerks assist patients with filling out hospital forms, verifying their medical histories, and confirming their insurance details. They also respond to the patients' inquiries and concerns, as well as directing them to the appropriate facility for their medical needs. A registration clerk must have excellent communication and organizational skills, especially on managing appointments and ensuring that the patients receive the highest quality of health care.

Front desk clerk vs registration clerk salary

Front desk clerks and registration clerks have different pay scales, as shown below.

	Front Desk Clerk	Registration Clerk
Average salary	$26,669	$30,061
Salary range	Between $21,000 And $33,000	Between $22,000 And $39,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	Hawaii	California
Best paying company	Hilton Grand Vacations	Hancock Wellness
Best paying industry	Retail	Health Care

Differences between front desk clerk and registration clerk education

There are a few differences between a front desk clerk and a registration clerk in terms of educational background:

	Front Desk Clerk	Registration Clerk
Most common degree	High School Diploma, 35%	Associate Degree, 28%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Front desk clerk vs registration clerk demographics

Here are the differences between front desk clerks' and registration clerks' demographics:

	Front Desk Clerk	Registration Clerk
Average age	37	42
Gender ratio	Male, 24.2% Female, 75.8%	Male, 11.8% Female, 88.2%
Race ratio	Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%	Black or African American, 12.4% Unknown, 5.4% Hispanic or Latino, 21.7% Asian, 4.4% White, 55.1% American Indian and Alaska Native, 1.0%
LGBT Percentage	13%	9%

Differences between front desk clerk and registration clerk duties and responsibilities

Front desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Deliver messages and run errands.
Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
Cross-Train and provide back-up for PBX representatives when necessary.
Follow emergency procedures for evacuating property safely via PBX phone.
Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

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Registration clerk example responsibilities.

Use EMR software to manage patient records and files, reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Perform EKG for cardiac patients.
Verify eligibility for Medicaid patients register through insurance websites.
Conduct initial intake interview and register patients for hospital procedures and day surgery.
Register patients, including radiology inpatient and outpatient for medical services accordance of insurance guidelines.
Procure past EKG and additional information as per physicians request from ALTHA.

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Front desk clerk vs registration clerk skills

Common front desk clerk skills

Reservations, 36%
Customer Service, 14%
Night Audit, 4%
Computer System, 4%
Room Availability, 4%
Guest Service, 3%

Common registration clerk skills

Patients, 40%
Medical Terminology, 5%
Customer Service, 5%
Patient Registration, 3%
Computer System, 3%
Insurance Verification, 3%

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Updated January 8, 2025

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