Front desk representative vs representative

The differences between front desk representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a representative has an average salary of $36,023, which is higher than the $29,224 average annual salary of a front desk representative.

The top three skills for a front desk representative include reservations, customer service and excellent guest. The most important skills for a representative are cleanliness, patients, and customer issues.

Front desk representative vs representative overview

	Front Desk Representative	Representative
Yearly salary	$29,224	$36,023
Hourly rate	$14.05	$17.32
Growth rate	-	-4%
Number of jobs	140,332	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Average age	37	40
Years of experience	-	12

What does a front desk representative do?

A front desk representative is responsible for welcoming guests, processing their reservations, and responding to their inquiries and concerns. Front desk representatives perform various administrative and clerical duties as needed, ensuring customer satisfaction to generate revenues and increase profitability, as well as keeping the company's good reputation for clients' loyalty. They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department. A front desk representative must have excellent customer service and organizational skills to handle different visiting purposes of the guests.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Front desk representative vs representative salary

Front desk representatives and representatives have different pay scales, as shown below.

	Front Desk Representative	Representative
Average salary	$29,224	$36,023
Salary range	Between $22,000 And $37,000	Between $23,000 And $55,000
Highest paying City	Southampton, NY	Washington, DC
Highest paying state	New York	New York
Best paying company	Eye Consultants of Atlanta	Google
Best paying industry	Retail	Transportation

Differences between front desk representative and representative education

There are a few differences between a front desk representative and a representative in terms of educational background:

	Front Desk Representative	Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Front desk representative vs representative demographics

Here are the differences between front desk representatives' and representatives' demographics:

	Front Desk Representative	Representative
Average age	37	40
Gender ratio	Male, 27.2% Female, 72.8%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 10.0% Unknown, 6.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 50.7% American Indian and Alaska Native, 1.4%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	13%	7%

Differences between front desk representative and representative duties and responsibilities

Front desk representative example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Enter new and existing student information into MindBody.
Assist customers with setting up classes through MINDBODY.
Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Front desk representative vs representative skills

Common front desk representative skills

Reservations, 25%
Customer Service, 10%
Excellent Guest, 7%
Computer System, 5%
Patients, 5%
Cash Handling, 5%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Office and Administrative Industry
Front Desk Representative
Front Desk Representative vs Representative

Updated January 8, 2025

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