Front desk staff vs night auditor

The differences between front desk staff and night auditors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for a front desk staff include customer service, check-in and facility tours. The most important skills for a night auditor are reservations, check-in, and guest service.

Front desk staff vs night auditor overview

	Front Desk Staff	Night Auditor
Yearly salary	$28,916	$31,498
Hourly rate	$13.90	$15.14
Growth rate	-	-
Number of jobs	140,094	29,341
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 37%
Average age	37	37
Years of experience	-	-

Front desk staff vs night auditor salary

Front desk staff and night auditors have different pay scales, as shown below.

	Front Desk Staff	Night Auditor
Average salary	$28,916	$31,498
Salary range	Between $21,000 And $38,000	Between $25,000 And $38,000
Highest paying City	New York, NY	Seattle, WA
Highest paying state	New York	Washington
Best paying company	Univ Of Colorado-Colorado Spgs	Endicott College
Best paying industry	Education	Real Estate

Differences between front desk staff and night auditor education

There are a few differences between a front desk staff and a night auditor in terms of educational background:

	Front Desk Staff	Night Auditor
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Front desk staff vs night auditor demographics

Here are the differences between front desk staff' and night auditors' demographics:

	Front Desk Staff	Night Auditor
Average age	37	37
Gender ratio	Male, 34.1% Female, 65.9%	Male, 45.5% Female, 54.5%
Race ratio	Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%	Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between front desk staff and night auditor duties and responsibilities

Front desk staff example responsibilities.

Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Update lobby display TV using PowerPoint program.
Create flyers with PowerPoint for career center events.
Develop daily SLA metrics reports for upper management.
Administrate office duties (answer phones, run errands, and file important documents).

Night auditor example responsibilities.

Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
Validate the VIP hospitality folio.
Organize the booking for guests as to not over book rooms.
Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.

Front desk staff vs night auditor skills

Common front desk staff skills

Customer Service, 33%
Check-In, 15%
Facility Tours, 8%
Cleanliness, 7%
Strong Customer Service, 5%
Emergency Situations, 4%

Common night auditor skills

Reservations, 18%
Check-In, 11%
Guest Service, 9%
Customer Service, 7%
Guest Satisfaction, 6%
Cash Handling, 4%