Front desk supervisor vs front line supervisor

The differences between front desk supervisors and front line supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a front line supervisor. Additionally, a front line supervisor has an average salary of $41,708, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a front line supervisor are front line, customer service, and safety procedures.

Front desk supervisor vs front line supervisor overview

	Front Desk Supervisor	Front Line Supervisor
Yearly salary	$34,885	$41,708
Hourly rate	$16.77	$20.05
Growth rate	-	6%
Number of jobs	69,802	104,517
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 42%
Average age	47	47
Years of experience	6	6

Front desk supervisor vs front line supervisor salary

Front desk supervisors and front line supervisors have different pay scales, as shown below.

	Front Desk Supervisor	Front Line Supervisor
Average salary	$34,885	$41,708
Salary range	Between $26,000 And $45,000	Between $22,000 And $76,000
Highest paying City	Washington, DC	-
Highest paying state	Hawaii	-
Best paying company	Punderson Manor Lodge & Conference Center	-
Best paying industry	Retail	-

Differences between front desk supervisor and front line supervisor education

There are a few differences between a front desk supervisor and a front line supervisor in terms of educational background:

	Front Desk Supervisor	Front Line Supervisor
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk supervisor vs front line supervisor demographics

Here are the differences between front desk supervisors' and front line supervisors' demographics:

	Front Desk Supervisor	Front Line Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 52.8% Female, 47.2%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 16.5% Asian, 6.3% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front desk supervisor and front line supervisor duties and responsibilities

Front desk supervisor example responsibilities.

Organize all large group events, manage company website and Facebook page.
Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
Manage POS deposits and reconciliations for membership and accessory sales.
Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.

Front line supervisor example responsibilities.

Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
support for technical issues relate to telecommunication, network, and POS systems.
Streamline effective operations when acting as swing manager, coordinating personnel scheduling and developments with guest reservations and large-scale bookings.
Avert a multimillion-dollar retrofit exposure through diligent and extensive negotiations with a major key customer and internal technology group.

Front desk supervisor vs front line supervisor skills

Common front desk supervisor skills

Reservations, 23%
Guest Service, 10%
Room Availability, 7%
Computer System, 4%
Customer Service, 4%
Guest Rooms, 3%

Common front line supervisor skills

Front Line, 27%
Customer Service, 12%
Safety Procedures, 10%
Lean Manufacturing, 7%
Process Improvement, 6%
PowerPoint, 5%

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Front Desk Supervisor
Front Desk Supervisor vs Front Line Supervisor

Updated January 8, 2025

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